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Petpooja opicon

By : Petpooja

4.1 ( 42 reviews )
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Petpooja Reviews & Ratings

Check out Petpooja reviews by verified users. Discover what businesses are saying about Petpooja on Techjockey.


78%

Have recommended this product

Overall Score

4.1/5
Based on 42 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Petpooja Pros and Cons

Pros

pros_icon “Petpooja pos it is easy to use and very flexible for every type of restaurant.” Ravi Jain - Jun 30, 2022

pros_icon “Liked the product because UI is very friendly, and easy to use.” Rakshit - Mar 7, 2022

pros_icon “Petpooja allows to maintain stock, make quote, bills and have an itemwise inventory. Very easy to use.” Saurabh - Mar 7, 2022

Cons

cons_icon “I use this software and my experience is Not Good with the Software.” Jasraj - Oct 11, 2024

cons_icon “In the present context, there is nothing noteworthy to emphasise.” The Vastra - Aug 16, 2022

cons_icon “Nothing. Petpooja pos it is easy to use and very flexible for every type of restaurant. No negative points found yet.” Ravi Jain - Jun 30, 2022

Editorial Review for Petpooja

Editorial Review Content

  1. 1. Petpooja Software Review
  2. 2. Pros and Cons of Petpooja
  3. 3. What Types of Restaurant Businesses Use Petpooja?
  4. 4. Petpooja Features: What All You Can Do with Petpooja?
  5. 5. Managing Online Ordering with Petpooja
  6. 6. Improve Customer Service with Petpooja
  7. 7. Petpooja Review: Techjockey’s Final Verdict

Reviewed by

SK

Sundresh Kumar  linkedin_verify

Manager, Accounting

Software user since: 6-12 months

Petpooja Software Review

Petpooja is a user-friendly restaurant POS software that helps food outlets easily manage day-to-day operations. Its simple 3-click restaurant billing ensures that even your untrained staff can use the software. Petpooja is compatible with all systems including PC, phones, tablets, laptops, and printers.

Moreover, the POS software comes with a centralized dashboard for food outlet owners that offers real-time reporting, and helps in monitoring multiple outlets. It also helps with menu customization, adds aggregators for online ordering, and more.

So, let’s review Petpooja, and find out what it can do for your restaurant business.

Pros and Cons of Petpooja

  • Track and minimize food wastage to reduce your loss
  • Minimal training is required to use the software
  • Users can manage inventory & payments along with orders & kitchen management.
  • Instantly produces authentic and error-free bills
  • Integrates with Zomato, Swiggy, etc.
  • An expensive solution for small businesses
  • Menu updates can only be done manually
  • No open API available, only limited third-party integrations

What Types of Restaurant Businesses Use Petpooja?

The following outlet types can integrate Petpooja Restaurant Billing Software to seamlessly manage their kitchen, order, deliveries, and more.

  • Cafes
  • Fine Dining Restaurants
  • Bars & Brewery
  • Food Courts
  • Ice Cream Parlors
  • Large Franchise Chains
  • QSRs
  • Canteens
  • Dessert Shops
  • Bakeries
  • Pizzeria

Petpooja Features: What All You Can Do with Petpooja?

Petpooja POS software enables restaurants and other food outlets to manage daily operations efficiently. These features include error-free & tax-compliant billing, customer information management, raw material and inventory management, menu customization, online ordering, and more.

  • Billing: Create customized bills with your organization’s branding elements and QR code to accept payments through any of your hardware including a laptop, PC, touchscreen terminal, or tablet. In fact, your billers can also print bills according to different sections of your kitchen, using Kitchen-Wise KOT printing. For instance, the bill for biryani should go to the Indian kitchen, and a bill for pizza should go to the Italian kitchen section.
  • Tax Reporting: During your billing, Petpooja software keeps your billers informed and updated about all the taxes levied at your restaurant outlet. In addition to this, you also get a customization option, where the biller can voluntarily remove or add taxes as required. For example, the customer might ask a restaurant to remove the service tax.
  • Raw Material Management: With Petpooja, you get a complete 360-degree view of your entire supply chain. This helps you to easily manage food wastage, stock transfers, purchase order creation, inward stock receipts, and more.
  • Central Kitchen Module: The central kitchen module allows users to have a complete look at what’s happening in their kitchen. This includes raising requests for stocks, monitoring the stage of cooking, from raw material to semi-prepared, and the prepared and ready-to-serve dishes.
  • Alerts: While handling multiple orders, your kitchen staff might just miss the stock count in your kitchen or warehouse. But with stock alerts, you can manually set a minimum amount of raw material that needs to be there in your kitchen at any given point. And whenever you reach that number, there is an automatic stock alert, asking for a refill or a restock.
  • Purchase Order Management: Using this Petpooja software, restaurant managers can raise purchase orders to their central kitchen and suppliers directly from the Petpooja dashboard. This allows restaurants and other food outlets to keep a stock of frequently ordered items so that there is no shortage.
  • Generate Food Cost Report: Users can calculate the live cost of any food item sold by knowing the cost of the raw material used in preparing it. This helps users to charge fairly and keep their margins while preparing menus and final food item prices, even with fluctuating prices of the raw material.
  • Menu Customization: Customize menus with options for extra add-ons and charge differently for them. Users can also add customized portion sizes, categories by cuisines, and other factors. In fact, you can choose aggregator menu management which will allow you to make any deletions or changes in food item prices of Zomato & Swiggy.
  • Add Combos: Combo is a great way to boost sales, but billing them right can be tricky. However, with Petpooja you can easily create and bill combos and BOGOs (Buy One Get One) while keeping track of the inventory.
  • Customer Management: Petpooja comes with a CRM feature that allows users to maintain and sync customer information on the cloud. The CRM also helps you to retrieve details about customers' past orders, which helps you in giving them a personalized options and ordering suggestions.

Managing Online Ordering with Petpooja

Users can seamlessly integrate major online ordering services such as Swiggy & Zomato. They can manage multiple online ordering services from one dashboard, they don’t need to switch between apps to accept orders. In online ordering, users can also choose to customize pricing options, food add-ons, on or off the availability of any food item.

Improve Customer Service with Petpooja

Petpooja enables food outlets to use a Feedback Management System, that helps them in taking direct feedback from the customers. You can take honest reviews about the food, service, and staff, directly when the customers come to dine in or even when they order takeaways or choose home deliveries. You can share feedback links with your customers via SMS, email, or through your own mobile or tablet in your food outlet.

Petpooja Pricing & Plans

Petpooja Plans Price
Petpooja Standard Package RS 10,000 per outlet
Petpooja+ Rs 8,000
Petpooja Pro Rs 11,000

Petpooja offers a standard package at Rs 10,000 per outlet, which can be renewed at Rs 7500 per year in India. However, the pricing for international outlets will differ. In this package, food outlets get reporting & analytics, desktop billing software, scan and order features, payment integrations, online ordering integration, and more.

Petpooja Add Ons

Petpooja also comes with two add-on packages, Petpooja+ and Petpooja Pro priced at Rs 8,000 and Rs 11,000 respectively. The Petpooja+ plan offers Kitchen Display System, Loyalty Programs, Virtual Wallet, Token Management systems, Personal Website creation, and more. Although, the Petpooja Pro plan comes with highly customizable modules, visualization charts, and graphs.

There is no free plan or even a free trial available for Petpooja. Users will have to start with a paid plan only.

Petpooja Technical Specifications

Free Version Yes
Free Trial No
Supported Platforms Windows, MacOS, Android, iOS
Support 24*7 Customer Support, email, Help Desk, FAQs, Forum
API Yes
Languages Supported Hindi, English, Arabic

Petpooja Competitors

Factors Petpooja Posist LimeTray
Online Support 24*7 24*7 24*7, but only chat support
Ground Support 30 Cities Metros & Tier 1 Cities Not Available
Pricing Rs 10,000 Rs 43,424 Price on Request
Integrations 80+ 40+ 2
Desktop Billing Yes No No

We have compared Petpooja with other popular POS software solutions like Posist and LimeTray. In terms of features, they are quite similar, however, their service differs. For instance, LimeTray only offers 24*7 support only on chat, but Petpooja offers all types of support including email, phone, and chat 24*7. Similarly, only Petpooja offers ground support in 30 cities, whereas Posist offers it in only metro and Tier-1 cities, and LimeTray doesn’t even offer any ground support.

Petpooja Review: Techjockey’s Final Verdict

Petpooja is a good POS software to invest in because of its easy-to-use interface and useful features. Your staff will not be required to undergo any special training in using the software. The software is fairly priced as far as its features are concerned. Moreover, renewal costs are also reduced each year. If you wish to try its functionalities, you can always book a free demo at Techjockey.

Petpooja Video Reviews

youtubeVideoId

“Petpooja Software Review by IMLY”

5

Review by: Imly cafe

youtubeVideoId

“Petpooja billing software review by Caffix”

5

Review by: Umesh Avtani

youtubeVideoId

“Petpooja review by Madhouse Cafe”

5

Review by: Varun

youtubeVideoId

“Review of the Best Restaurant Billing Software - Petpooja POS”

4.6

Review by: petpooja restaurant

youtubeVideoId

“Review of the Best Restaurant Billing Software - Petpooja POS”

4.4

Review by: petpooja restaurant

youtubeVideoId

“Best Restaurant Billing And Management Software | Petpooja:- Restaurant Management software |”

4.3

Review by: engineer on road

Petpooja User Reviews ( 36 )

SK

sunny kotecha

Verified reviewer:linkedin_verify

Owner, Hospitality

2-100 Employees

Software user since: 2+ years

Reviewed on: Jul 9, 2020

5/5

“Best software with so many features”

Pros :

Cons :

Reason to switch : Petpooja is providing the Market place with 60+ services from where you can boost your business. You can sell or buy equipment from Petpooja Bazaar.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
HD

Hungama Deal

Verified reviewer:linkedin_verify

User

Software user since: < 6 months

Reviewed on: Jul 11, 2020

5/5

“Petpooja is one of the unique Solution for F&B”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
SK

Savio Kenny

Owner, Hospitality

2-100 Employees

Software user since: < 6 months

Reviewed on: Sep 22, 2020

5/5

“The best software in the market with a user friendly interface.”

Pros :

Cons :

Reason to switch : Petpooja comes within my budget along with other requirements which are far better than other alternatives as they are expensive too.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
S

Shivani

Verified reviewer:linkedin_verify

User

Software user since: 1-2 years

Reviewed on: May 11, 2020

5/5

“Easiest restaurant management software ”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
CS

chen singh

Verified reviewer:linkedin_verify

User

Software user since: < 6 months

Reviewed on: Jan 11, 2021

5/5

“Petpooja Feedback: ONE OF THE BEST BILLING APPLICATION”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
R

RaviRaj

Verified reviewer:linkedin_verify

Administrator

Software user since: 6-12 months

Reviewed on: Jul 9, 2020

5/5

“Petpooja is a really great software for any rest.”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
RJ

Ravi Jain

Verified reviewer:linkedin_verify

Owner, Hospitality

Individual

Software user since: < 6 months

Reviewed on: Jun 30, 2022

5/5

“Review for petpooja pos”

Pros :

Cons :

Reason to switch : Amazing and easy to use POS software.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
MA

Megha Ahuja

Verified reviewer:linkedin_verify

User

Software user since: 1-2 years

Reviewed on: Oct 2, 2020

5/5

“Great app, fantastic support”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
BK

bhavin kariya

Verified reviewer:linkedin_verify

Administrator

Software user since: 1-2 years

Reviewed on: Jul 9, 2020

5/5

“Perfect POS for restaurants”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
AT

Anand Trivedi

Verified reviewer:linkedin_verify

Administrator

Software user since: < 6 months

Reviewed on: Jul 9, 2020

5/5

“Best pos for restaurant industry,no hidden charges”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

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