SendinBlue Reviews & Ratings

4.7/5

“User-Friendly but Support Could Be Better”

I chose Sendinblue for its user-friendly campaign creation and data protection compliance. However, I found the interface not very intuitive, and customer support was slow to respond when I encountered issues.

Pros : Easy to create campaigns and automations, data protection compliance

Cons : Slow customer support, not very intuitive interface

Switched from : G-Lock EasyMail7

Reason to switch : I was seeking a platform with better customer support and a more intuitive interface.

4.7/5

“Great for Beginners but Limited Customization”

Sendinblue's onboarding experience was tailored to my needs, making it easy to get started. However, I found the customization options limited, and the user interface became complex as I delved deeper into the platform.

Pros : Easy to use, tailored onboarding experience

Cons : Limited customization options, complex user interface

Reason to switch : I was seeking a platform with more customization options and a simpler interface.

4.7/5

“Powerful Automation with a Steep Learning Curve”

Sendinblue's automation features are powerful, allowing for advanced workflows. However, the setup process is complex, and it took me some time to fully understand and utilize all the features effectively.

Pros : Advanced automation workflows, modular feature toggles

Cons : Complex setup, requires time to master

Switched from : Amazon Ses

Reason to switch : I needed a platform with advanced automation but a more straightforward setup process.

4.7/5

“Good Features but Expensive for Growing Lists”

Sendinblue offers a range of features and is easy to use. However, as my email list grew, I found the pricing to become quite expensive, making it less suitable for my budget.

Pros : Comprehensive features, easy to use

Cons : Pricing increases significantly with larger email lists

Switched from : MailerLite

Reason to switch : I was looking for a more affordable option that could accommodate my growing email list.

4.5/5

“A flexible tool for attractive, mobile-friendly email marketing”

Pros : Sendinblue provides enhanced email layout editing without the need for a specially created template. Emails have the option to be divided into parts with distinct background colours, have numerous columns with unique buttons for each column, background graphics for the entire email or just a portion of it, and more. This gave me the opportunity to develop emails for my company that were not only aesthetically pleasing but also interesting when viewed on mobile devices.

Cons : NO CONS

4.5/5

“Great Application for small Businesses”

Pros : I consistently learn new things and figure out how to provide the best for both myself and my customers as a result of my interactions with them, which are often wonderful. I'm glad I'm leaning toward a reliable, seasoned organisation that knows how to respond to criticism of each action I take. I have the confidence to move forward with my organisations and the services I provide to many organisations because of the wonderful encouraging group of people.

Cons : NO CONS

4.5/5

“Intuitive Platform with a Learning Curve”

I found Sendinblue's dashboard to be intuitive, guiding me through the setup process with helpful prompts. However, I was slightly disappointed with the email design options, as some templates required additional payment, and the final look of the emails wasn't as polished as I'd hoped.

Pros : User-friendly dashboard, helpful prompts for beginners

Cons : Limited email design options, some templates require additional payment

Switched from : Mailchimp

Reason to switch : I was looking for a more affordable solution with a user-friendly interface.

4.5/5

“Versatile Platform with Some Limitations”

Sendinblue offers versatility with email, SMS, chat, and CRM integration. However, I encountered occasional glitches, and some features required additional payment, which was a bit disappointing.

Pros : Multiple communication channels, CRM integration

Cons : Some features require additional payment, occasional glitches

Switched from : Hubspot Email Marketing Tools

Reason to switch : I was seeking a more stable platform with comprehensive features included in the base price.

4.5/5

“Affordable but Verification Process is Frustrating”

While Sendinblue is affordable and offers good features for small businesses, I found the account verification process to be complicated and frustrating, especially as a new user without an existing email list.

Pros : Cost-effective, suitable for small businesses

Cons : Complicated account verification, limited support for new users

Switched from : GetResponse

Reason to switch : I needed a platform with a smoother onboarding process and better support for new users.

4.5/5

“Efficient Email Campaigns with Some Hiccups”

Sendinblue made it easier to send out email campaigns, saving me time. However, I noticed a higher rate of email bounces and felt that the template variety was lacking, which sometimes made my emails look less professional.

Pros : Effective automation capabilities, simple navigation

Cons : Limited template variety, occasional email bounces

Switched from : Mailchimp

Reason to switch : I was looking for a platform with more diverse templates and better deliverability.