Aircall VS Exotel

Let’s have a side-by-side comparison of Aircall vs Exotel to find out which one is better. This software comparison between Aircall and Exotel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Aircall or Exotel fits your business.

Comparison

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Aircall

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Exotel

4.8

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Pricing

Price Plans

$ 120

Essentials

$ 210

Professional

View Details

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 18%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 18%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.8

6 Ratings & 6 Reviews

Features 4.8

Value for Money 4.9

Ease of Use 4.9

Customer Support 4.8

Likelihood to Recommend

See all Exotel reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

Cons

Not Available

Currently no cons are available. Please check back later

Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

See all Exotel reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

How Absa Bank Mauritius Transformed CX & Operations with Exotel

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

Education
Healthcare
Logistics
E-Commerce

Features

Product features

Interactive Voice Response
Alerts & Notifications
Call Transcription
Voicemail Drop
Call Tagging
Call Whispering
Call Monitoring
Click to Dial
Call Queuing
Call Routing
Call Recording
Power Dialer
Ring Groups

Voice & Data Integration
Get Real-Time Notifications
Call & SMS Filtering
Reports & Analytics
Call Recording
Missed Call Services
Repeat calls missed
Customer Management
SMS Integration
Voicemail
Daily Email Reports

Gallery

All Videos & Images

See all (3)

See all (6)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Español

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

SanCCS

Cube Call centre Solution

MyOperator

DialDesk

See all Aircall alternatives

Knowlarity SuperReceptionist

EasyGoIVR

Agilis IVR

Kingasterisk Voice Broadcasting

See all Exotel alternatives

Aircall vs Exotel Comparison FAQs

Software questions,
answered

While Aircall offers customized features, Exotel has diverse modules. Select between Aircall or Exotel as per your business needs.

Both these products offer similar features but with a different approach. While Aircall emphasizes on user experiences, Exotel focuses on functionalities.

It all depends on the functionalities that you prefer. While Aircall offers add-ons along with essential features, Exotel emphasizes on customization.

No, the difference between Aircall and Exotel lies in terms of features and functionalities. While Aircall can be customized as per the user’s needs, Exotel addresses the diverse audience.

It depends upon your business requirement. Both Aircall and Exotel provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Aircall is customizable, Aircall offers comprehensive modules.

A Quick Comparison Between Aircall vs Exotel

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Aircall vs Exotel In terms of Features
Comparison Between Aircall and Exotel In terms of Deployment Type
Aircall or Exotel: Which Is Ideal for Your Industry
Which Is Better? - Aircall or Exotel

Comparison of Aircall vs Exotel In terms of Features

Aircall includes features like Unlimited Survey Responses, Alerts & Notifications, Voicemail Transcriptions and Voicemail. Exotel is known for functionalities like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. When you compare Aircall vs Exotel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Aircall and Exotel In terms of Deployment Type

While Aircall supports Web Based deployment; Exotel is suitable for Web Based deployment. While selecting between Aircall and Exotel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Aircall or Exotel: Which Is Ideal for Your Industry

Aircall is ideal for industries like All Industries. For Education, Healthcare and Logistics, Exotel is a better choice. If you are confused between Aircall or Exotel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Aircall or Exotel

Aircall and Exotel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Aircall and Exotel during demo to decide which one is best for your business.

Author: Techjockey Team

Aircall VS Exotel

We provide the best software solution for your business needs

Aircall vs Exotel Comparison FAQs

Is Aircall better than Exotel?

Are Aircall and Exotel same?

Which is better Aircall or Exotel?

Is Aircall the same as Exotel?

Can Aircall replace Exotel?

What is the difference between Aircall and Exotel?

A Quick Comparison Between Aircall vs Exotel

Comparison of Aircall vs Exotel In terms of Features

Comparison Between Aircall and Exotel In terms of Deployment Type

Aircall or Exotel: Which Is Ideal for Your Industry

Which Is Better? - Aircall or Exotel

Aircall VS Exotel

We provide the best software solution for your business needs

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Aircall vs Exotel Comparison FAQs

Is Aircall better than Exotel?

Are Aircall and Exotel same?

Which is better Aircall or Exotel?

Is Aircall the same as Exotel?

Can Aircall replace Exotel?

What is the difference between Aircall and Exotel?

A Quick Comparison Between Aircall vs Exotel

Comparison of Aircall vs Exotel In terms of Features

Comparison Between Aircall and Exotel In terms of Deployment Type

Aircall or Exotel: Which Is Ideal for Your Industry

Which Is Better? - Aircall or Exotel

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