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  4. ClearTouch Call Center Software VS Acefone

ClearTouch Call Center Software VS Acefone

Let’s have a side-by-side comparison of ClearTouch Call Center Software vs Acefone to find out which one is better. This software comparison between ClearTouch Call Center Software and Acefone is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ClearTouch Call Center Software or Acefone fits your business.

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ClearTouch Call Center Software
ClearTouch Call Center Software

4.2

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Acefone
Acefone

4.4

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ClearTouch Call Center Software
ClearTouch Call Center Software

4.2

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Acefone
Acefone

4.4

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  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

  • Buyer’s Guide

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  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac
  • img 13 Ratings & 10 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

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Price Plans

Price on Request

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₹ 1599

Acefone

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.2

3 Ratings & 0 Reviews

93% Likelihood to Recommend

4.4

13 Ratings & 10 Reviews

87% Likelihood to Recommend

See all Acefone reviews

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Many users appreciate Acefone’s customer service and responsiveness - Rihan Ali Nov 01, 2025

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Acefone provides live dashboards, performance analytics, agent monitoring and ro...Read more - Chirag Ganguli Sep 09, 2025

Cons

Not Available

Currently no cons are available. Please check back later

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There are a few troubling reviews about billing/contract clarity and difficult c...Read more - Rihan Ali Nov 01, 2025

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Formats we wanted were not available out-of-the-box and needed exports. - Chirag Ganguli Sep 09, 2025

Reviews

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Verified customer reviews

Rating

abhishek Kanodia Aug 17, 2024

Rating

Babai Chakraborty Aug 05, 2024

Some support hiccups but overall solid for mid-sized teams

Rihan Ali Nov 01, 2025

Better call analytics & dashboards improved my decisions

Chirag Ganguli Sep 09, 2025

See all Acefone reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgBPO

We provide the best software solution for your business needs

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Features

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Product features

  • checked Omnichannel Experience
  • checked Reporting & Analytics
  • checked Notifications
  • checked Auto Dialing
  • checked Voice Messaging
  • checked Automatic Call Distribution
  • checked Interactive Voice Response (IVR)
  • checked Outbound Call Center
  • checked Inbound Call Center
  • checked Click to Call
  • checked Omnichannel Support
  • checked IVR Facility
  • checked ACD & Skill Routing
  • checked Call Recording & Monitoring
  • checked Dialers
  • checked CRM Integrations
  • checked Real Time Analytics
  • checked Automated Reporting
  • checked Workforce Mgmt

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

DialDesk

DialDesk

MyOperator

MyOperator

See all ClearTouch Call Center Software alternatives img
SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

DialDesk

DialDesk

MyOperator

MyOperator

See all Acefone alternatives img

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ClearTouch Call Center Software vs Acefone Comparison FAQs

Software questions,
answered

While ClearTouch Call Center Software offers customized features, Acefone has diverse modules. Select between ClearTouch Call Center Software or Acefone as per your business needs.

Both these products offer similar features but with a different approach. While ClearTouch Call Center Software emphasizes on user experiences, Acefone focuses on functionalities.

It all depends on the functionalities that you prefer. While ClearTouch Call Center Software offers add-ons along with essential features, Acefone emphasizes on customization.

No, the difference between ClearTouch Call Center Software and Acefone lies in terms of features and functionalities. While ClearTouch Call Center Software can be customized as per the user’s needs, Acefone addresses the diverse audience.

It depends upon your business requirement. Both ClearTouch Call Center Software and Acefone provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ClearTouch Call Center Software is customizable, ClearTouch Call Center Software offers comprehensive modules.

A Quick Comparison Between ClearTouch Call Center Software vs Acefone

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ClearTouch Call Center Software vs Acefone In terms of Features
  • Comparison Between ClearTouch Call Center Software and Acefone In terms of Deployment Type
  • ClearTouch Call Center Software or Acefone: Which Is Ideal for Your Industry
  • Which Is Better? - ClearTouch Call Center Software or Acefone

Comparison of ClearTouch Call Center Software vs Acefone In terms of Features

ClearTouch Call Center Software includes features like Omnichannel, Reporting & Analytics, Notification and Auto Dialer Services. Acefone is known for functionalities like Omnichannel Flow, IVR Facility, Call Routing and Call Recording. When you compare ClearTouch Call Center Software vs Acefone, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ClearTouch Call Center Software and Acefone In terms of Deployment Type

While ClearTouch Call Center Software supports Web Based deployment; Acefone is suitable for Web Based deployment. While selecting between ClearTouch Call Center Software and Acefone, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ClearTouch Call Center Software or Acefone: Which Is Ideal for Your Industry

ClearTouch Call Center Software is ideal for industries like All Industries. For BPO, Acefone is a better choice. If you are confused between ClearTouch Call Center Software or Acefone, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ClearTouch Call Center Software or Acefone

ClearTouch Call Center Software and Acefone can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ClearTouch Call Center Software and Acefone during demo to decide which one is best for your business.

Author: Techjockey Team

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