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ClearTouch Call Center Software

Brand : ClearTouch

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    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

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ClearTouch Call Center Software enhances customer service efficiency with its advanced call routing and queuing system, comprehensive analytics for insightful performance tracking, and seamless integration with CRM tools....Read more

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ClearTouch Call Center Software Pricing, Features & Reviews

What is ClearTouch Call Center Software?

ClearTouch is an Omnichannel contact center software application. This software's various features and services ensure improved customer services across distinct platforms. This platform allows the user to cater to all customer needs across various communication channels, offering an omnichannel experience.

ClearTouch enables users to set up their contact center instantly. Users can get up and run within 48 hours. WFO (Work Force Optimization) and WFM (Work Force Management) are some of the additional features that helps to manage employees and their duties. Voice analytics helps in analyzing the satisfaction levels of the customer based on voice services provided. It can also be used for diagnosing the performance of the call center agents. Organizations making use of this software can hire appropriate staff as it helps with accurately forecasting call volume.

ClearTouch offers list management services that enable interaction with real-time data; the users can parse, enrich, filter, and personalize information as per their requirements. This software's call and Screen recording feature helps ensure compliance and security. Insights and reports gained using this software help in increasing productivity along with actively addressing the needs of the customers.

Why Choose ClearTouch Call Center System?

This software's advanced feature of WFO and WFM help organizations maintain appropriate staffing levels, maximize productivity, accurately forecast call volume, and improve customer service. Call centers using this software can get omnichannel experience and voice analytics. It helps call centers provide effortless customer interactions and priceless insights for continuous improvement.

Benefits of ClearTouch Call Center Solution

  • Quick Setup:User can get their call center up and running in 48 hours as this software provides quick deployment and increased efficiency.
  • Increased Efficiency: Through WFM and WFO, organizations can increase CSR performance and productivity by many folds.
  • Omnichannel Support: It provides a seamless customer care experience by addressing all the customers' needs across various channels.
  • Real-time Data Interaction: Interaction with real-time data enables the users to personalize, enrich, and filter the data per their requirements.
  • Valuable Insights: Intelligence reporting and voice analytics help the users analyse the performance of the customer care agent and customer satisfaction.
  • Secure and Compliant:It offers data security and adherence to all regulatory requirements through call and screen recordings.

Pricing of ClearTouch Call Center Platform

ClearTouch call center platform pricing is available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

ClearTouch Call Center Software Pricing & Plans

ClearTouch Call Center Software price is available on request

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ClearTouch Call Center Software Gallery

play ClearTouch – TCPA Call Center Compliance
cleartouch call Center
cleartouch clicktocall
cleartouch data-manage
cleartouch integrated

ClearTouch Call Center Software Features

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Omnichannel Experience

Effortlessly addresses all the concerns and needs of the customer across various multiple communication.

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Inbound Call Center

Effectively manages incoming calls, providing customized customer support experience.

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Outbound Call Center

Enables users to instantly reach customers through targeted campaigns and services.

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Interactive Voice Response (IVR)

It offers self-service options through automated customer interactions.

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Automatic Call Distribution

It ensures efficient and seamless call management by streamlining operations, enhancing customer service, and boosting

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Voice Messaging

Allows users to send pre-recorded messages to customers for marketing and essential purposes.

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Auto Dialing

Increases the frequency of the outbound calling processes and improves the agents' productivity.

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Notifications

Customers are timely informed about essential updates through alerts and notifications.

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Reporting & Analytics

Call center operations and customer interactions are optimized through priceless insights.

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Click to Call

It seamlessly connects agents by clicking a website button.

ClearTouch Call Center Software Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMEs, MSMBs, MSMEs
  • Phone, Email, Communities
  • API Integration
  • Webinars, Documentation, Videos
  • English

ClearTouch Call Center Software Reviews and Ratings

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ClearTouch Company Details

Brand Name ClearTouch
Information ClearTouch, a TCN Company is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
Founded Year 2016
Director/Founders Uthaman Bakthikrishnan
Company Size 1-100 Employees

ClearTouch Call Center Software FAQ

A ClearTouch Call Center software is compatible with Windows and macOS operating systems.
A ClearTouch Call Center app is unavailable on Android and iOS devices.
A ClearTouch Call Center Software supports cloud-based deployment.
A ClearTouch Call Center Software pricing is available on request at techjockey.com.
A ClearTouch can be used by customer support centers, call centers, healthcare providers, e-commerce platforms, financial institutions, and individuals looking for reliable call center software.
A ClearTouch Call Center Software demo is available for free with techjockey.com.
A ClearTouch Call Center Software does not offer a free trial.
A ClearTouch is a cloud-based platform. So, you need not download any software or app to use it.
A ClearTouch is a versatile call center software that combines predictive, preview, and manual dialing capabilities. It also integrates IVR and chat options, providing comprehensive customer service solutions to efficiently handle call center operations.

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