Cratio CRM VS Zoho CRM

Let’s have a side-by-side comparison of Cratio CRM vs Zoho CRM to find out which one is better. This software comparison between Cratio CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Cratio CRM or Zoho CRM fits your business.

Comparison

Pricing

Price Plans

₹ 2997

Quarterly Plan (Rs 999 Per user per month, paid quarterly)

₹ 9588

Annual Plan(Rs 799 Per user per month, paid annually)

View Details

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.3

10 Ratings & 10 Reviews

Features 4.2

Value for Money 4.3

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

See all Cratio CRM reviews

4.4

56 Ratings & 54 Reviews

Features 4.4

Value for Money 4.4

Ease of Use 4.5

Customer Support 4.4

Likelihood to Recommend

See all Zoho CRM reviews

Pros & Cons

Pros

It connects well with the tools I already use, like email and WhatsApp. There ar...Read more - Manish Kumar Nov 14, 2024

I like how I can generate detailed reports that give me insights into what is wo...Read more - Shubham Kumar Oct 18, 2024

Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025

With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Cons

I experienced lag sometimes in the mobile app when I am trying to update a lot o...Read more - Manish Kumar Nov 14, 2024

The email campaign features feel basic, but at least it integrates well. - Shubham Kumar Oct 18, 2024

Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025

It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

Reviews

Verified customer reviews

Seamless Integration but Mobile App Could Be Smoother

Manish Kumar Nov 14, 2024

Great Insights but Email Campaigns Could Improve

Shubham Kumar Oct 18, 2024

See all Cratio CRM reviews

Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish

Basudeb Moulik May 03, 2025

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

See all Zoho CRM reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

What is Zoho CRM - Zoho CRM Review - Zoho CRM

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Geolocation
Activity Logging
Built-in Dialer
Document Sharing & File Storage
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Customer Interaction Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Third Party Integrations
Activity History
Bulk Email and SMS
Email Marketing Tools
Location Tracking and GeoVerification
Customization Options
Omnichannel Support & Engagement
Campaign Management
Customizable Pipeline Views
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
Auto Qualify Leads
Customizable Workflows
Lead Qualification
Lead Capture Automation
Chatbots
Interactive Voice Response (IVR) Integration
Role-Based Access Control (RBAC)
Contact Segmentation
Calendar Integration
Customer Profiles
Data Encryption
Deal Management
Sales Forecasting
Account Management
Territory Management
Custom Dashboards
Lead Activity Alerts
Task Automation 
Internal Communication
Lead Tracking
API Access
Task Management
Lead Nurturing
Workflow Automation
Lead Generation
Opportunity Management
Call Tracking and Recording
Landing Pages & Forms
Contact Management

Audit Trail
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
SLA Violations
Lead Activity Alerts
Budget Tracking
Opportunity & Pipeline Management
Workflow Automation and Management
Task / Activity Management
Deal Management
Social Media Integration
Contract Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Omnichannel Support & Engagement
Document Sharing & File Storage
Sales Automation
Data Encryption
API Access
Lead Nurturing
Real Time Analytics
Lead Scoring
Sales Forecasting
Account Management
Territory Management
Campaign Management
Data Import/Export
Predictive Analytics
Quote Management
Customer Journey Tracking
Customer Profiles
Calendar Integration
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Team Communication
Campaign Performance
Order Management

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

Nederlands
English
français
Italiano
Português

Question and Answers

Product related question and answers

Can Cratio CRM handle customer support tickets and provide service-level agreement (SLA) management?

Yes, Cratio CRM includes a ticketing system and SLA management tools to ensure t... Read more

How does Cratio CRM manage and segment customer data for targeted marketing campaigns?

Cratio CRM uses customer data segmentation based on demographics, behavior, and ... Read more

What is the user interface (UI) design like in Cratio CRM, and how user-friendly is it?

The UI of Cratio CRM is designed to be intuitive and user-friendly with a clean,... Read more

See all Cratio CRM Questions & Answers

How customizable is Zoho CRM for different industries?

Zoho CRM can be easily changed to fit different types of businesses. It has read... Read more

How can Zoho CRM integrate with third-party marketing tools like Google Ads?

Zoho CRM can integrate with Google Ads to track ad campaigns, capture leads, and... Read more

How can Zoho CRM automate lead nurturing sequences for sales teams?

Zoho CRM helps you stay in touch with potential customers by automatically sendi... Read more

See all Zoho CRM Questions & Answers

Alternatives

Top Alternative Products

Freshsales CRM

Kylas Sales CRM

Kommo Sales CRM

monday CRM

See all Cratio CRM alternatives

Bigin CRM

Salesforce CRM

Solid Performers CRM

Odoo CRM

See all Zoho CRM alternatives

Cratio CRM vs Zoho CRM Comparison FAQs

Software questions,
answered

While Cratio CRM offers customized features, Zoho CRM has diverse modules. Select between Cratio CRM or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Cratio CRM emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Cratio CRM offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Cratio CRM and Zoho CRM lies in terms of features and functionalities. While Cratio CRM can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Cratio CRM and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Cratio CRM is customizable, Cratio CRM offers comprehensive modules.

A Quick Comparison Between Cratio CRM vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Cratio CRM vs Zoho CRM In terms of Features
Comparison Between Cratio CRM and Zoho CRM In terms of Deployment Type
Cratio CRM or Zoho CRM: Which Is Ideal for Your Industry
Which Is Better? - Cratio CRM or Zoho CRM

Comparison of Cratio CRM vs Zoho CRM In terms of Features

Cratio CRM includes features like Geolocation Tag, Activity Logging, Built-in Dialer and Document Sharing & File Storage. Zoho CRM is known for functionalities like Audit Trail, Workflow Trigger Alerts, Customer Interaction Alerts and System Errors/Failures. When you compare Cratio CRM vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Cratio CRM and Zoho CRM In terms of Deployment Type

While Cratio CRM supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Cratio CRM and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Cratio CRM or Zoho CRM: Which Is Ideal for Your Industry

Cratio CRM is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Cratio CRM or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Cratio CRM or Zoho CRM

Cratio CRM and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Cratio CRM and Zoho CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Cratio CRM VS Zoho CRM

We provide the best software solution for your business needs

Cratio CRM vs Zoho CRM Comparison FAQs

Is Cratio CRM better than Zoho CRM?

Are Cratio CRM and Zoho CRM same?

Which is better Cratio CRM or Zoho CRM?

Is Cratio CRM the same as Zoho CRM?

Can Cratio CRM replace Zoho CRM?

What is the difference between Cratio CRM and Zoho CRM?

A Quick Comparison Between Cratio CRM vs Zoho CRM

Comparison of Cratio CRM vs Zoho CRM In terms of Features

Comparison Between Cratio CRM and Zoho CRM In terms of Deployment Type

Cratio CRM or Zoho CRM: Which Is Ideal for Your Industry

Which Is Better? - Cratio CRM or Zoho CRM

Cratio CRM VS Zoho CRM

We provide the best software solution for your business needs

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Cratio CRM vs Zoho CRM Comparison FAQs

Is Cratio CRM better than Zoho CRM?

Are Cratio CRM and Zoho CRM same?

Which is better Cratio CRM or Zoho CRM?

Is Cratio CRM the same as Zoho CRM?

Can Cratio CRM replace Zoho CRM?

What is the difference between Cratio CRM and Zoho CRM?

A Quick Comparison Between Cratio CRM vs Zoho CRM

Comparison of Cratio CRM vs Zoho CRM In terms of Features

Comparison Between Cratio CRM and Zoho CRM In terms of Deployment Type

Cratio CRM or Zoho CRM: Which Is Ideal for Your Industry

Which Is Better? - Cratio CRM or Zoho CRM

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