CrmOne VS Kapture CX

Let’s have a side-by-side comparison of CrmOne vs Kapture CX to find out which one is better. This software comparison between CrmOne and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether CrmOne or Kapture CX fits your business.

Comparison

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CrmOne

4.9

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Kapture CX

4.2

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Pricing

Price Plans

₹ 11999

Startup

₹ 20999

Ultimate

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₹ 4000

Essential

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.9

42 Ratings & 40 Reviews

Features 4.9

Value for Money 5

Ease of Use 4.9

Customer Support 4.9

Likelihood to Recommend

See all CrmOne reviews

4.2

16 Ratings & 16 Reviews

Features 4.2

Value for Money 4.2

Ease of Use 4.2

Customer Support 4.1

Likelihood to Recommend

See all Kapture CX reviews

Pros & Cons

Pros

The CrmOne app helps you manage your deals, conversations, and forecasting so yo...Read more - Jay Dhameliya Feb 24, 2023

The amazing feature of this CRM that I have found invaluable is the mobile app. ...Read more - Arshkhan Feb 24, 2023

Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

No cons as of now. - Dhruv Patel Feb 24, 2023

Best app no cons till date - Haidar Feb 20, 2023

We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

Verified customer reviews

CRMOne revolutionised our customer management, truly an amazing software for business growth."

Krupa Vahora Jul 27, 2023

CRMOne has transformed our customer management process - truly amazing software!"

Parth Shekhaliya Jul 27, 2023

See all CrmOne reviews

User friendly!

Srijit Saha Sep 05, 2024

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

See all Kapture CX reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Dedicated Account Manager
Predictive Analytics
SEO analytics
Duplicate management
A/B Testing
Website traffic analytics
Stripe payment processing
Custom objects
Contact Segmentation
Reputation Management
Document Sharing & File Storage
Canned Responses
Appoinment scheduling
Performance Tracking
Forecasting & Trends
Course Builder
Form Builder
Spam Detection
Customer Insights
SLA Violations
Payment Links
Automatic lead rotation
Conversation Analytics
Conversation routing
E-Signatures
Activity logging
Reverse proxy configuration
AI translation
Cookie Management Tools
AI Content generator
Drag-and-drop editor
Custom Dashboards
Chatbots
Sales Automation
Data Encryption
Deal Management
Lead Nurturing
Real Time Analytics
Social Media Integration
Lead Scoring
Sales Forecasting
Quote Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Customer Journey Tracking
Customer Profiles
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Interactive Voice Response (IVR) Integration
Email Marketing Tools Integration
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Task / Activity Management
Team Communication
Campaign Performance
Calendar Integration
Contact Management

Dashboard
Call Logging
Customer Support
Collaboration
360° Customer View
Omnichannel
Seamless Sales, Service & Support
Customer Service
Call Center Management
Audit Trail
Routing
Customizable Branding
Mobile App
Ticketing Management
Chatbot
Analytics & Reporting
Agent Assist
Dashboards
Live Chat

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Zoho CRM

Odoo CRM

Solid Performers CRM

Kylas CRM

See all CrmOne alternatives

Birdeye

Varta

FigPii

Froged

See all Kapture CX alternatives

CrmOne vs Kapture CX Comparison FAQs

Software questions,
answered

While CrmOne offers customized features, Kapture CX has diverse modules. Select between CrmOne or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While CrmOne emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While CrmOne offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between CrmOne and Kapture CX lies in terms of features and functionalities. While CrmOne can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both CrmOne and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While CrmOne is customizable, CrmOne offers comprehensive modules.

A Quick Comparison Between CrmOne vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of CrmOne vs Kapture CX In terms of Features
Comparison Between CrmOne and Kapture CX In terms of Deployment Type
CrmOne or Kapture CX: Which Is Ideal for Your Industry
Which Is Better? - CrmOne or Kapture CX

Comparison of CrmOne vs Kapture CX In terms of Features

CrmOne includes features like Dedicated Account Manager, Predictive Analytics, SEO and Duplicate File Finder. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare CrmOne vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CrmOne and Kapture CX In terms of Deployment Type

While CrmOne supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between CrmOne and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CrmOne or Kapture CX: Which Is Ideal for Your Industry

CrmOne is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between CrmOne or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CrmOne or Kapture CX

CrmOne and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CrmOne and Kapture CX during demo to decide which one is best for your business.

Author: Techjockey Team

CrmOne VS Kapture CX

We provide the best software solution for your business needs

CrmOne vs Kapture CX Comparison FAQs

Is CrmOne better than Kapture CX?

Are CrmOne and Kapture CX same?

Which is better CrmOne or Kapture CX?

Is CrmOne the same as Kapture CX?

Can CrmOne replace Kapture CX?

What is the difference between CrmOne and Kapture CX?

A Quick Comparison Between CrmOne vs Kapture CX

Comparison of CrmOne vs Kapture CX In terms of Features

Comparison Between CrmOne and Kapture CX In terms of Deployment Type

CrmOne or Kapture CX: Which Is Ideal for Your Industry

Which Is Better? - CrmOne or Kapture CX

CrmOne VS Kapture CX

We provide the best software solution for your business needs

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CrmOne vs Kapture CX Comparison FAQs

Is CrmOne better than Kapture CX?

Are CrmOne and Kapture CX same?

Which is better CrmOne or Kapture CX?

Is CrmOne the same as Kapture CX?

Can CrmOne replace Kapture CX?

What is the difference between CrmOne and Kapture CX?

A Quick Comparison Between CrmOne vs Kapture CX

Comparison of CrmOne vs Kapture CX In terms of Features

Comparison Between CrmOne and Kapture CX In terms of Deployment Type

CrmOne or Kapture CX: Which Is Ideal for Your Industry

Which Is Better? - CrmOne or Kapture CX

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