Exotel VS DialDesk
Let’s have a side-by-side comparison of Exotel vs DialDesk to find out which one is better. This software comparison between Exotel and DialDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or DialDesk fits your business.
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Education- Healthcare
- Logistics
- E-Commerce
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All
industries
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Voice & Data Integration
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Get Real-Time Notifications
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Call & SMS Filtering
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Reports & Analytics
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Call Recording
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Inbound Call Center
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Outbound Calling
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Track Communications
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Multichannel Communication
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IVR/Voice Recognition
Exotel has helped streamline my business and improve communication with my customers. By using this, I can monitor the activity of my sales team, be more responsive to customer inquiries and do it all from my phone. I just love it!
Posted -
Jan 25, 2021
They can think about revamping their UI/UX.
Posted -
Jan 25, 2021
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a Review
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
A Quick Comparison Between Exotel and DialDesk
Let’s have a detailed comparison of Exotel vs DialDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Exotel or DialDesk fits your business.
Comparison of Exotel vs DialDesk In terms of Features
Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. DialDesk is known for functionalities like Inbound Call Center, Outbound Calling, Track Communications and Multichannel Communication. When you compare Exotel vs DialDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Exotel and DialDesk In terms of Deployment Type
While Exotel supports Web Based deployment; DialDesk is suitable for Web Based deployment. While selecting between Exotel and DialDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Exotel or DialDesk: Which Is Ideal for Your Industry
Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, DialDesk is a better choice. If you are confused between Exotel or DialDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Exotel or DialDesk
Exotel and DialDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and DialDesk during demo to decide which one is best for your business.
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