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  3. Freshsales CRM VS Microsoft Dynamics Crm VS Salesforce CRM

Freshsales CRM VS Microsoft Dynamics Crm VS Salesforce CRM

Let’s have a side-by-side comparison of Freshsales CRM vs Microsoft Dynamics Crm vs Salesforce CRM to find out which one is better. This software comparison between Freshsales CRM and Microsoft Dynamics Crm and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Microsoft Dynamics Crm or Salesforce CRM fits your business.

Freshsales CRM
Freshsales CRM

4.0

Get Free Demo
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Microsoft Dynamics Crm
Microsoft Dynamics Crm

4.0

Get Free Demo
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Salesforce CRM
Salesforce CRM

4.6

Get Free Demo
Freshsales CRM
Freshsales CRM

4.0

Get Free Demo
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Microsoft Dynamics Crm
Microsoft Dynamics Crm

4.0

Get Free Demo
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Salesforce CRM
Salesforce CRM

4.6

Get Free Demo

  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 10 Ratings & 4 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 5 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 41 Ratings & 29 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

₹ 899

Growth

₹ 3889

Pro

₹ 5879

Enterprise

View Details img

$ 65

Dynamics 365 Sales Professional

$ 105

Dynamics 365 Sales Enterprise Edition

$ 150

Dynamics 365 Sales Premium

View Details img

$ 25

Starter Suite-[Billed monthly or annually]

$ 100

Pro Suite-[Billed annually]

$ 165

Enterprise-[Billed annually]

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.0

10 Ratings & 4 Reviews

87% Likelihood to Recommend

See all Freshsales CRM reviews

4.0

5 Ratings & 1 Reviews

92% Likelihood to Recommend

See all Microsoft Dynamics Crm reviews

4.6

41 Ratings & 29 Reviews

92% Likelihood to Recommend

See all Salesforce CRM reviews

Pros & Cons

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Pros

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1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025

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1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025

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AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

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Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025

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Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025

Cons

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1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025

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1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025

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Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

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Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025

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High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025

Reviews

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Verified customer reviews

Affordable Starter Plan, Hidden Costs for Scaling!

Jennifer Chotiner Feb 13, 2025

All-in-One CRM for Streamlined Sales and Marketing

Sumit Bohre Feb 13, 2025

See all Freshsales CRM reviews

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

Rating

Himanshu Ji Jan 19, 2025

See all Microsoft Dynamics Crm reviews

It

NISHANT PATEL May 15, 2025

CRM Software

Aimcashless May 06, 2025

See all Salesforce CRM reviews

Reviews with Video

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Salesforce CRM Review: Pros and Cons
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Salesforce CRM Review Is it really worth it???
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Salesforce CRM Honest Review Watch Before Using

See all (3)

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Data Import/Export
  • checked Bulk Email and SMS
  • checked Activity Logging
  • checked Document Sharing & File Storage
  • checked Quote & Proposal Management
  • checked Deal Rotting
  • checked Lead Prioritization
  • checked Lead Assignment
  • checked Workflow Trigger Alerts
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Custom Dashboards
  • checked Call Tracking and Recording
  • checked Email Marketing Tools
  • checked Auto Qualify Leads
  • checked Campaign Management
  • checked Customization Options
  • checked Geolocation
  • checked Offline Mode
  • checked Customizable Pipeline Views
  • checked Sales Performance Tracking
  • checked Activity Overview Reports
  • checked Conversion Reports
  • checked Sales Funnel Analysis
  • checked Lead and Deal Scoring
  • checked GDPR and CCPA Compliance
  • checked Interactive Voice Response (IVR) Integration
  • checked Third Party Integrations
  • checked Task Management
  • checked Lead Nurturing
  • checked Lead Generation
  • checked Audit Logs
  • checked Predictive Analytics
  • checked Territory Management
  • checked Deal Management
  • checked Workflow Automation
  • checked Sales Forecasting
  • checked Opportunity Management
  • checked Account Management
  • checked API Access
  • checked Data Encryption
  • checked Lead Tracking
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Customizable Workflows
  • checked Lead Qualification
  • checked Contact Segmentation
  • checked Lead Capture Automation
  • checked Task Automation 
  • checked Calendar Integration
  • checked Customer Profiles
  • checked IP Whitelisting
  • checked Contact Management
  • checked Audit Trail
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support & Engagement
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Insights
  • checked Forecasting & Trends
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Performance Tracking
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Third Party Integrations
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Lead Nurturing
  • checked Deal Management
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Contact Management
  • checked Audit Trail
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support & Engagement
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Forecasting & Trends
  • checked Performance Tracking
  • checked Event-Triggered Notifications
  • checked Permission Management
  • checked Case Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Activity History
  • checked Contact Segmentation
  • checked Customer Profiles
  • checked Account Management
  • checked Lead Management
  • checked Contact Management
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Data Import/Export
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Campaign Management
  • checked Territory Management
  • checked Sales Forecasting
  • checked Lead Scoring
  • checked Third Party Integrations
  • checked Role-Based Access Control (RBAC)
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Deal Management
  • checked Lead Nurturing
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Email Marketing

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano

Question and Answers

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Product related question and answers

How secure is the data managed by Freshsales CRM? img

Freshsales CRM implements industry-standard data security measures to ensure tha... Read more

What is the pricing model for Freshsales CRM for small businesses? img

For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more

What AI-powered features does Freshsales CRM offer for sales teams? img

Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more

See all Freshsales CRM Questions & Answers img
How does MS Dynamics CRM enable personalized customer experiences through segmentation and targeting? img

MS Dynamics CRM enables personalized experiences by allowing detailed customer s... Read more

Does MS Dynamics CRM support integrations with other ERP and finance systems? img

Yes, MS Dynamics CRM integrates with ERP and finance systems, particularly those... Read more

How easy is it to migrate from another CRM to MS Dynamics CRM? img

MS Dynamics CRM provides tools and services for a smooth migration, including da... Read more

See all Microsoft Dynamics Crm Questions & Answers img
What are the benefits of Salesforce's Sales cloud compared to other CRM solutions? img

Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more

What are some of the benefits of using a sales CRM like Salesforce or Pipedrive over managing your leads in Excel sheets? img

CRM tools offer automation, data centralization, real-time updates, and analytic... Read more

What is the pricing structure of Salesforce Sales Cloud for small businesses? img

The pricing of Salesforce Sales Cloud starts at $25 per user per month for small... Read more

See all Salesforce CRM Questions & Answers img

Alternatives

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