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  3. Smartflo - Cloud Telephony Solutions VS Knowlarity SuperReceptionist

Smartflo - Cloud Telephony Solutions VS Knowlarity SuperReceptionist

Let’s have a side-by-side comparison of Smartflo - Cloud Telephony Solutions vs Knowlarity SuperReceptionist to find out which one is better. This software comparison between Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist fits your business.

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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Knowlarity SuperReceptionist
Knowlarity SuperReceptionist

4.7

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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Knowlarity SuperReceptionist
Knowlarity SuperReceptionist

4.7

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  • img 9 Ratings & 4 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 9 Ratings & 9 Reviews
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Pricing

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Price Plans

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Price on Request

Get customise plan according to your business requirement

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.2

9 Ratings & 4 Reviews

70% Likelihood to Recommend

See all Smartflo - Cloud Telephony Solutions reviews

4.7

9 Ratings & 9 Reviews

97% Likelihood to Recommend

See all Knowlarity SuperReceptionist reviews

Pros & Cons

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Pros

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Not good - Rakesh Nov 14, 2023

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Overall product is nice but security issues. - Nivedita Jaiswal Aug 17, 2023

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The custom API integration with the software is super easy. - PULKIT JAIN Sep 22, 2021

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UI is most user friendly and the applets just works flawlessly - anuhya navyasri Sep 19, 2021

Cons

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They offered a lot of features and took Rs 89680 advance for implementation. Aft...Read more - Rakesh Nov 14, 2023

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Any agent or supervisor with add/edit rights can create Admin role. which simply...Read more - Nivedita Jaiswal Aug 17, 2023

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Sometimes, Waiting for SMS approval was a pain. but know support team solve this...Read more - anuhya navyasri Sep 19, 2021

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I hope they will fix the interconnectivity between the different service provid...Read more - Shantanu Singh Sep 15, 2021

Reviews

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Verified customer reviews

Pathetic Services Poor flow

Rakesh Nov 14, 2023

Cloud Telephony Solutions

sridhar Aug 24, 2023

See all Smartflo - Cloud Telephony Solutions reviews

Ease to use

PULKIT JAIN Sep 22, 2021

Knowlarity Experience

anuhya navyasri Sep 19, 2021

See all Knowlarity SuperReceptionist reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customizable Dashboard
  • checked Call Flow Strategy for Agents
  • checked Call Routing
  • checked Privacy & Protection
  • checked CRM-Integrated
  • checked Contact Management
  • checked Client Management
  • checked Communication
  • checked Blended Call Center
  • checked Customer Service Analytics
  • checked Engagement Tracking
  • checked IVR/Voice Recognition
  • checked Knowledge Base Management
  • checked Live Chat
  • checked Natural Language Processing
  • checked Natural Language Search
  • checked On-Demand Recording
  • checked Performance Metrics
  • checked Predictive Dialer
  • checked Queue Management
  • checked Real Time Analytics
  • checked Real Time Monitoring
  • checked Real Time Reporting
  • checked Reporting & Statistics
  • checked Sentiment Analysis
  • checked Customer Experience Management
  • checked Chat / Messaging
  • checked Campaign Management
  • checked IVR Facility
  • checked Progressive Dialer
  • checked Outbound Calling
  • checked Toll Free Number
  • checked AI/Machine Learning
  • checked API
  • checked Auto Dialer
  • checked CRM
  • checked Call Center Management
  • checked Call Monitoring
  • checked Call Recording
  • checked Call Routing
  • checked Call Tagging
  • checked Call Tracking
  • checked Call Transfer
  • checked Caller ID
  • checked Speech Recognition

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Office24By7

Office24By7

Mcube

Mcube

Knowlarity

Knowlarity

Fonada

Fonada

See all Smartflo - Cloud Telephony Solutions alternatives img
EasyGoIVR

EasyGoIVR

Exotel

Exotel

Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting

TeleCMI IVR

TeleCMI IVR

See all Knowlarity SuperReceptionist alternatives img

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Smartflo - Cloud Telephony Solutions vs Knowlarity SuperReceptionist Comparison FAQs

Software questions,
answered

While Smartflo - Cloud Telephony Solutions offers customized features, Knowlarity SuperReceptionist has diverse modules. Select between Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist as per your business needs.

Both these products offer similar features but with a different approach. While Smartflo - Cloud Telephony Solutions emphasizes on user experiences, Knowlarity SuperReceptionist focuses on functionalities.

It all depends on the functionalities that you prefer. While Smartflo - Cloud Telephony Solutions offers add-ons along with essential features, Knowlarity SuperReceptionist emphasizes on customization.

No, the difference between Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist lies in terms of features and functionalities. While Smartflo - Cloud Telephony Solutions can be customized as per the user’s needs, Knowlarity SuperReceptionist addresses the diverse audience.

It depends upon your business requirement. Both Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Smartflo - Cloud Telephony Solutions is customizable, Smartflo - Cloud Telephony Solutions offers comprehensive modules.

A Quick Comparison Between Smartflo - Cloud Telephony Solutions vs Knowlarity SuperReceptionist

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Smartflo - Cloud Telephony Solutions vs Knowlarity SuperReceptionist In terms of Features
  • Comparison Between Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist In terms of Deployment Type
  • Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist: Which Is Ideal for Your Industry
  • Which Is Better? - Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist

Comparison of Smartflo - Cloud Telephony Solutions vs Knowlarity SuperReceptionist In terms of Features

Smartflo - Cloud Telephony Solutions includes features like Customizable Dashboard, Agents and commissions, Call Routing and Privacy. Knowlarity SuperReceptionist is known for functionalities like Blended Call Center, Customer Service & Support, Engagement and IVR/Voice Recognition. When you compare Smartflo - Cloud Telephony Solutions vs Knowlarity SuperReceptionist, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist In terms of Deployment Type

While Smartflo - Cloud Telephony Solutions supports Web Based deployment; Knowlarity SuperReceptionist is suitable for Web Based deployment. While selecting between Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist: Which Is Ideal for Your Industry

Smartflo - Cloud Telephony Solutions is ideal for industries like All Industries. For All Industries, Knowlarity SuperReceptionist is a better choice. If you are confused between Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Smartflo - Cloud Telephony Solutions or Knowlarity SuperReceptionist

Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Smartflo - Cloud Telephony Solutions and Knowlarity SuperReceptionist during demo to decide which one is best for your business.

Author: Techjockey Team

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