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Smartflo - Cloud Telephony Solutions opicon

By : Tata Teleservices Ltd

4.2 ( 4 reviews )
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Smartflo - Cloud Telephony Solutions Reviews & Ratings

Check out Smartflo - Cloud Telephony Solutions reviews by verified users. Discover what businesses are saying about Smartflo - Cloud Telephony Solutions on Techjockey.


70%

Have recommended this product

Overall Score

4.2/5
Based on 4 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Smartflo - Cloud Telephony Solutions Pros and Cons

Pros

pros_icon “Nice to prepare flow chart of any project. It has extremely good features and tools for creating flow charts.” Tapan - Jul 27, 2023

Cons

cons_icon “Any agent or supervisor with add/edit rights can create Admin role. which simply means each and every person is an administrator and forging is very easy. ” Nivedita Jaiswal - Aug 17, 2023

Smartflo - Cloud Telephony Solutions User Reviews ( 4 )

T

Tapan

Verified reviewer:linkedin_verify

Chief Technology Officer, Computer Networking

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jul 27, 2023

4.7/5

“A software with awesome features”

Pros :

Cons :

Reason to switch : Haven’t used in company

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
SG

Subhi Gupta

Verified reviewer:linkedin_verify

Human Resources, Education

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 21, 2023

4.5/5

“Feedback on Smartflo”

Pros :

Cons :

Switched from : EasyGoIVR

Reason to switch : Pricing is the main reason I switched to Smartflo.

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

4/5

Likely to Recommend

9/10
NJ

Nivedita Jaiswal

Verified reviewer:linkedin_verify

Reviewed on: Aug 17, 2023

4/5

“overall good with major bugs like any user can create admin”

Pros :

Cons :

Features

4/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

6/10
R

Rakesh

Verified reviewer:linkedin_verify

Manager, Automotive

101-500 Employees

Reviewed on: Nov 14, 2023

1/5

“Pathetic Services Poor flow”

They offered lot of features and took Rs 89680 advance for implementation. After implantation, 80% of calls were getting missed and even WhatsApp configuration which was offered was not given to me. No service of raised issues. I will never recommend using Tata Tele services to anyone.

Pros :

Cons :

Features

1/5

Value for Money

1/5

Customer Support

1/5

Ease of Use

1/5

Likely to Recommend

1/10

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