Vocalcom call centre VS SanCCS Call Center Solution

Let’s have a side-by-side comparison of Vocalcom call centre vs SanCCS Call Center Solution to find out which one is better. This software comparison between Vocalcom call centre and SanCCS Call Center Solution is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Vocalcom call centre or SanCCS Call Center Solution fits your business.

Comparison

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Vocalcom call centre

4.1

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SanCCS Call Center Solution

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Pricing

Price Plans

₹ 5452

Click2Start

View Details

₹ 1799

Starter

₹ 1849

Premium

₹ 2099

Pro

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

4.1

6 Ratings & 0 Reviews

Features 4.3

Value for Money 4.0

Ease of Use 4.1

Customer Support 4.1

Likelihood to Recommend

1 Ratings & 1 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

See all SanCCS Call Center Solution reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

The platform is really user friendly. You can drive yourself into very deep tech...Read more - gaurav Nov 22, 2021

Cons

Not Available

Currently no cons are available. Please check back later

None. - gaurav Nov 22, 2021

Reviews

Verified customer reviews

Rating

Thriveni.s Jan 19, 2025

Rating

Nilesh Kumar Jha Nov 25, 2024

VALUE FOR MONEY

gaurav Nov 22, 2021

See all SanCCS Call Center Solution reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Inbound & Outbound
Omnichannel
Artificial Intelligence
CRM Integration
Cloud Based
ACD
IVR/Voice Recognition

Automatic Call Distribution
Skill Based Routing
Real Time Analytics and Report
Voicemail to Email/Voicemail Groups
Route by Caller ID
Remote Office Support
Music on Hold/Music on Transfer
Call Conference
Blind/Call Transfer
Automated Attendant
Remote Extensions
Self Designable Web based CRM
Click to Call Integration
Agent Performance MIS
Seamless Integration
Multilevel IVR
Third Party CRM Integration

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Freshdesk Contact Center

MyOperator

Cube Call centre Solution

SanCCS

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SanCCS

Freshdesk Contact Center

MyOperator

Cube Call centre Solution

See all SanCCS Call Center Solution alternatives

Vocalcom call centre vs SanCCS Call Center Solution Comparison FAQs

Software questions,
answered

While Vocalcom call centre offers customized features, SanCCS Call Center Solution has diverse modules. Select between Vocalcom call centre or SanCCS Call Center Solution as per your business needs.

Both these products offer similar features but with a different approach. While Vocalcom call centre emphasizes on user experiences, SanCCS Call Center Solution focuses on functionalities.

It all depends on the functionalities that you prefer. While Vocalcom call centre offers add-ons along with essential features, SanCCS Call Center Solution emphasizes on customization.

No, the difference between Vocalcom call centre and SanCCS Call Center Solution lies in terms of features and functionalities. While Vocalcom call centre can be customized as per the user’s needs, SanCCS Call Center Solution addresses the diverse audience.

It depends upon your business requirement. Both Vocalcom call centre and SanCCS Call Center Solution provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Vocalcom call centre is customizable, Vocalcom call centre offers comprehensive modules.

A Quick Comparison Between Vocalcom call centre vs SanCCS Call Center Solution

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Vocalcom call centre vs SanCCS Call Center Solution In terms of Features
Comparison Between Vocalcom call centre and SanCCS Call Center Solution In terms of Deployment Type
Vocalcom call centre or SanCCS Call Center Solution: Which Is Ideal for Your Industry
Which Is Better? - Vocalcom call centre or SanCCS Call Center Solution

Comparison of Vocalcom call centre vs SanCCS Call Center Solution In terms of Features

Vocalcom call centre includes features like Inbound & Outbound, Omnichannel, Artificial Intelligence and CRM Integration. SanCCS Call Center Solution is known for functionalities like Automatic Device Recognition, Skill Based Routing, Real Time Analytics and Voicemail. When you compare Vocalcom call centre vs SanCCS Call Center Solution, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Vocalcom call centre and SanCCS Call Center Solution In terms of Deployment Type

While Vocalcom call centre supports Web Based deployment; SanCCS Call Center Solution is suitable for Web Based deployment. While selecting between Vocalcom call centre and SanCCS Call Center Solution, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Vocalcom call centre or SanCCS Call Center Solution: Which Is Ideal for Your Industry

Vocalcom call centre is ideal for industries like All Industries. For All Industries, SanCCS Call Center Solution is a better choice. If you are confused between Vocalcom call centre or SanCCS Call Center Solution, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Vocalcom call centre or SanCCS Call Center Solution

Vocalcom call centre and SanCCS Call Center Solution can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Vocalcom call centre and SanCCS Call Center Solution during demo to decide which one is best for your business.

Author: Techjockey Team

Vocalcom call centre VS SanCCS Call Center Solution

We provide the best software solution for your business needs

Vocalcom call centre vs SanCCS Call Center Solution Comparison FAQs

Is Vocalcom call centre better than SanCCS Call Center Solution?

Are Vocalcom call centre and SanCCS Call Center Solution same?

Which is better Vocalcom call centre or SanCCS Call Center Solution?

Is Vocalcom call centre the same as SanCCS Call Center Solution?

Can Vocalcom call centre replace SanCCS Call Center Solution?

What is the difference between Vocalcom call centre and SanCCS Call Center Solution?

A Quick Comparison Between Vocalcom call centre vs SanCCS Call Center Solution

Comparison of Vocalcom call centre vs SanCCS Call Center Solution In terms of Features

Comparison Between Vocalcom call centre and SanCCS Call Center Solution In terms of Deployment Type

Vocalcom call centre or SanCCS Call Center Solution: Which Is Ideal for Your Industry

Which Is Better? - Vocalcom call centre or SanCCS Call Center Solution

Vocalcom call centre VS SanCCS Call Center Solution

We provide the best software solution for your business needs

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Vocalcom call centre vs SanCCS Call Center Solution Comparison FAQs

Is Vocalcom call centre better than SanCCS Call Center Solution?

Are Vocalcom call centre and SanCCS Call Center Solution same?

Which is better Vocalcom call centre or SanCCS Call Center Solution?

Is Vocalcom call centre the same as SanCCS Call Center Solution?

Can Vocalcom call centre replace SanCCS Call Center Solution?

What is the difference between Vocalcom call centre and SanCCS Call Center Solution?

A Quick Comparison Between Vocalcom call centre vs SanCCS Call Center Solution

Comparison of Vocalcom call centre vs SanCCS Call Center Solution In terms of Features

Comparison Between Vocalcom call centre and SanCCS Call Center Solution In terms of Deployment Type

Vocalcom call centre or SanCCS Call Center Solution: Which Is Ideal for Your Industry

Which Is Better? - Vocalcom call centre or SanCCS Call Center Solution

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