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Zoho SalesIQ
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Freshdesk

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Zoho SalesIQ
2 items
₹1345
₹1651
Reviews

5 Ratings

All 4 reviews

5 Ratings

All 4 reviews
Overview
What is Zoho SalesIQ?  Zoho SalesIQ is a live chat software for acquiring and managing your sales leads. It helps in boosting your business’s growth. The AI-powered live chat software provides a stronger control over how you are managing your potential customers.  Zoho SalesIQ faci..Read more
What is Freshdesk? Freshdesk is a customer management software that helps establish a healthy customer-business relationship. This helpdesk software helps businesses manage customer conversations from a single platform and control auto-responses to common queries. This software is important to sa..Read more
General Features
Industries
  • All Industries
  • All Industries
Platform
Deployment
Perpetual
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Web-based
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Perpetual
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Web-based
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Device Supported
Desktop
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Mobile
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Tablet
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iPad
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Desktop
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Mobile
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Tablet
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iPad
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Operating System
Windows
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Mac OS
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Linux
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IOS
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Android
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Windows
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Mac OS
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Linux
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IOS
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Android
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Features
Track and engage visitors.
Live Chat Software.
Visitor insights and lead scoring.
Zoho CRM driven engagement
Sell smarter. Close deals faster.
Setup and customize quickly.
Measure, coach and monitor.
CMS and e-commerce integrations.
Role Management
Visitor Tracking
Offline Messages
Customisation
Integration
Dashboard
Reporting
Mobile SDK
Mobile Support
Live Chat
Audio
Ticket Management
Collaboration
Multichannel Support
Feedback & Automation
Self Service Portal
Helpdesk Report
Customization
Process Automations
Collision Detection
SLA Management
Time Tracking
CSAT Surveys
Performance Reports
Multilingual
Custom roles
Custom Reports & Dashboards
Customer Segments
Sandbox
Audit Logs
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage
Email, social, chat, phone channels
Omnichannel
Roles & Permissions
IP Whitelisting
Business Hours
Round-robin Routing
Portal Rebrand
Multiple Products
Dynamic Ticket Forms
HIPAA Compliance
Abandoned call metrics
Co-Browsing
Speech Enabled
Top Reviews
Sales iq is the hidden gem of zoho

   4.3 Ratings

Pros:

Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example, you can see if someone visiting your website is a customer or not. When you chat with the person, you can transfer them to support or sale as needed. The chat transcript is saved to the contact in zoho crm.

Cons:

UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple UI out there. Also the chat dialogue box that the customer uses is "cooler" looking in LiveChat - it's more fun looking.

Amit
Quality business chat software

   5 Ratings

Pros:

Excellent software, I have an excellent experience. It is very simple to use and the detailed analytics of the visits are excellent even in the free plan.

Cons:

There should be an automatic way to generate candidates who constantly visit the website and meet a metric.

Lalit Yadav
Help to proper software

   4.3 Ratings

Pros:

Although I wasn't able to create a collaboration with Techjockey and my current organization. The TechjockeyTeam definitely gave me helpful insight and assistance on a variety of things. I would definitely recommend utilizing Techjockey. They will enrich your work life.

Cons:

N/A

Dinesh mudaliar

   3.5 Ratings

Dinesh M.

   4.8 Ratings

Bhagyashree
great information provider

   3 Ratings

Pros:

Fast, Attentive, and Thorough Help in Sorting Software Options!

Cons:

N/A

Ravikanth Gyara
consultation given

   4.3 Ratings

Pros:

I bought software from here..cheaper and it works perfect?

Cons:

N/A

sandeep gothi
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