USA
UAESmall Business
Designed for startups and growing businesses
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Brand: TEAMSUPPORT
A smart customer support software that helps businesses manage live chat, communication, and client engagement with ease.
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Brand: TEAMSUPPORT
Founded Year: 2008
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier.
Reporting & Insights User Access & Role Management Chat Automation Omnichannel Messaging HIPAA-Compliant Chat Seamless Integration Real-Time Engagement Live Chat Integrated with Ticketing 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Windows 
Desktop 
Cloud-Based 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.2
Out of 5
Overall Rating
Based on
6 Verified Ratings
Rating Breakdown
86% Recommend this Product
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Starting Price:
$19 /month
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$6 /Month
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€25
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$15 /Month
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TeamSupport (Formerly SnapEngage) price starts at USD 45 at techjockey.com.
It allows businesses to chat with customers directly through a live chat widget, manage conversations, and track performance through an easy dashboard.
It is used by customer service teams, sales departments, and online businesses that need to communicate quickly with their customers.
Yes, it supports multiple communication channels such as live chat, email, and social media for a complete omnichannel experience.
Yes, it is HIPAA-compliant and uses encryption to protect customer data and ensure safe communication.
Yes, the platform offers smooth integration with popular CRM and helpdesk tools for better customer management.
Yes, users can manage chats and view analytics using mobile devices for added flexibility.
Yes, businesses can contact the support team anytime through chat or email to resolve queries.
Yes, since it is HIPAA-compliant, it is suitable for industries like healthcare that handle sensitive customer data.
By offering real-time chat, faster responses, and a secure system, it helps build stronger customer trust and satisfaction.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
