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Gallery Messaging & Live Chat Product Overview 2022
TeamSupport TeamSupport TeamSupport TeamSupport
play Messaging & Live Chat Product Overview 2022
TeamSupport
TeamSupport
TeamSupport
TeamSupport

TeamSupport (Formerly Snapengage)

Brand : TEAMSUPPORT

Starting at

$ 45

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TeamSupport (Formerly Snapengage) Pricing & Plans

Starter
  • Messaging & Live Chat ($15 per agent per month)
  • AI Productivity Tools
  • Support Ticketing
    • Agent
    • Monthly
Starting at $ 45
Professional
  • Customer Intelligence and Distress Signals
  • AI Productivity Tools
  • Support Ticketing
  • Kevin (AI agent)
    • Agent
    • Monthly
Starting at $ 65
Scale
  • Customer Intellgence and Distress Signals
  • AI Productivity Tools
  • Support Ticketing
  • Kevin (AI agent)
    • Agent
    • Monthly
Starting at $ 85

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TeamSupport (Formerly Snapengage) Features

  • icon_check Reporting & Insights Dashboards and analytics on chat performance, response times, and customer trends.
  • icon_check User Access & Role Management Control chat and support privileges through role-based access and permissions.
  • icon_check Chat Automation Leverages AI for chat summarization, response suggestions and sentiment analysis.
  • icon_check Omnichannel Messaging Engage customers via live chat, messaging, and integrated support channels.
  • icon_check HIPAA-Compliant Chat Secure live chat designed for industries requiring high-level data protection
  • icon_check Seamless Integration Connects with CRMs, Slack, Jira, Salesforce and other systems for unified support workflows.
  • icon_check Real-Time Engagement Enable customers to start chat interactions instantly and receive prompt help.
  • icon_check Live Chat Integrated with Ticketing Converts chat interactions directly into support tickets for full issue lifecycle visibility.

TeamSupport (Formerly Snapengage) Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs
  • Phone, Live Chat, Communities
  • Documentation, Videos
  • English

TeamSupport (Formerly Snapengage) Reviews and Ratings

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TEAMSUPPORT Company Details

Brand Name TEAMSUPPORT
Information TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier.
Founded Year 2008
Director/Founders Eric Harrington
Company Size 101-500 Employees

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