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Users who have registered businesses can buy products from merchants on the platform that meet their needs. However, all purchases made on the Platform must be for personal use. Users are forbidden from using any of the products they buy through the Platform for business, advertising, resale, or further distribution.
The user will be sent a Tax Invoice ("GST invoice") for the purchase of all such products, which will, among other things, have the following information printed on it:
- The GSTIN submitted by the User in connection with the registered business of the User.
- The User's specified Entity Name for the User's Registered Business
Please be aware that not every product qualifies for a GST Invoice. Only specific items sold by participating sellers and bearing the callout "GST Invoice Available" on the Platform's product detail page will be qualified for GST Invoice.
The following goods and services will not be eligible for GST Invoice:
- if the items come with Value Added Services such as Complete Mobile Protection or Assured Buyback.
- if an exchange offer is made concurrently with the purchase of the goods
Please be aware that the GST invoice must include the user's GSTIN and the name of the business entity that the user has specified. Users should make sure the information they enter is accurate.
Any request for a correction to the GST Invoice will not be entertained by Techjockey.com or the Seller. Techjockey.com and the Seller are not responsible for any failure on the part of the user, including issues related to information the user has provided.
Please be aware that Techjockey.com is not in any way responsible for the GST Invoice or any associated input tax credit. Please choose the address that is listed as the registered place of business according to the GST authority's data in order to efficiently claim an input tax credit. Please be aware that the provisions of the GST Act and rules must be followed in order to claim an input tax credit.
The delivery and billing addresses must match; additionally, the GST authority will not grant input tax credits if the delivery address and GSTIN on the GST invoice are from different states. Please be aware that if the wrong GST details are given when placing an order, the order will be automatically canceled.
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SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling its users to offer adequate support to their customers. Users can track tasks, ticket assignments, routing and escalation related activities in an accurate way. The software ticke... Read more
SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling its users to offer adequate support to their customers. Users can track tasks, ticket assignments, routing and escalation related activities in an accurate way. The software ticketing system also helps users in managing their IT assets by taking care of the hardware and software associated with their organization. Moreover, admins can organize the tickets by linking the incident tickets with a single problem. They can also create an association between IT assets and problem tickets. Most importantly, the helpdesk system allows its users to track the history of their asset service requests and integrates with the Dameware Remote Support to troubleshoot customers’ problems in real-time.
SolarWinds Web Help Desk provides its users with a centralized ticketing system. Where customers can generate log tickets and IT technicians can manage them. Users can speed up the number of inbound customer support requests by displaying self-service knowledge base articles related to multiple types of service requests, to promote the self-resolution of issues. This helpdesk system also allows support technicians to embed videos, attach files or link knowledge base articles directly within the tickets when the generated service requests are repetitive in nature. The overall cost per customer for a self-service resolution is less than half the cost of a face-to-face or on-call resolution.
The pricing of SolarWinds Web Help Desk is available as per customers’ request. You can request a callback, our product experts will offer all types of support regarding pricing.
SolarWinds Web Help Desk software is compatible with:
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The support ticketing system enables its users to automate ticket assignment, routing, and escalation to the right technician at
SolarWinds Web Help Desk helps users discover, report, and track the hardware and software available.
Self Service Portal
Users can reduce the number of requests from their customers by enabling their customers to self-serve themselves, using a wide
Ticket / Issue Tracking
By using the helpdesk ticketing system, users can track their ticket requests and simplify support incident management processes
SolarWinds Web Help Desk provides its users with integrations, allowing its users to convert network alerts into help desk
Users can conduct customer surveys and generate feedback to improve the functioning of their organization.
The ticket system sends complete information about billable time and other ticket-related updates to its users on their personal
SolarWinds Web Help Desk allows users to automate hardware inventory management and manage hardware assets within their IT
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