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Stingo Helpdesk

Brand : Stingo

Starting Price:

₹ 599 excl. GST

₹ 707 incl. GST

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Stingo Helpdesk Pricing & Plans

Stingo Desk
  • Complaint automation
  • Omnichannel ticketing
  • Complaint Overview & Status Task Dashboard
  • Custom Fields & Web Forms
  • Custom Email Templates
  • Get auto SMS, Email, Whatsapp with complaint numbe
  • Ticketing Management System
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

599

Stingo Helpdesk Features

  • icon_check Complaint Management Log, track, and resolve customer complaints efficiently through a centralized ticketing and tracking system.
  • icon_check Auto SMS with Complaint Number Automatically sends an SMS with a complaint number upon registration for real-time customer acknowledgment.
  • icon_check Manage all activity in Task Dashboard View and manage all complaint-related activities using a centralized and intuitive task dashboard.
  • icon_check Manage Open & Close Complaint Easily track and manage the lifecycle of each complaint, from initial logging to closure.
  • icon_check Reports & Analysis Generate insightful reports and analytics to monitor complaint trends, staff efficiency, and SLA adherence.
  • icon_check SLA Management Set, monitor, and enforce Service Level Agreements to ensure timely resolution of complaints.
  • icon_check User wise Complaint History View detailed complaint logs and history for each user to streamline support and improve resolution times.
  • icon_check Warranty & AMC Management Warranty & AMC Management
  • icon_check WhatsApp & Email Integration A multi-channel connectivity bridge that allows your team to receive and reply to complaints directly via WhatsApp or Email,
  • icon_check Custom Fields & Web Forms A flexible configuration tool that allows you to create specific data entry fields and embeddable "Contact Us" forms on your
  • icon_check FAQ Portal A self-service repository where you can publish articles and troubleshooting guides, allowing customers to find answers
  • icon_check Automated Escalation Matrix A logic-based routing system that automatically "paints" a ticket to a higher-level manager if it remains unresolved by the

Stingo Helpdesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows Android MacOS Linux
  • DesktopMobileTablet
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Live Chat, Communities
  • API Integration
  • Videos
  • English

Stingo Helpdesk Review

100%

Have recommended this product

Overall Score

5/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

R

Rohan

Verified reviewer:linkedin_verify

Project Manager, Automotive

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jun 16, 2023

5/5

“Helpdesk ticketing software is easy to use”

Pros :

Cons :

Switched from : Stingo Helpdesk

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Stingo Company Details

Brand Name Stingo
Information Stingo has a long history of high standards in the industry and a large number of reputable clientele.
Founded Year 2016
Director/Founders Kaushal Patel
Company Size 1-100 Employees
Other Products Stingo LMS

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