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Stingo Helpdesk

Brand: Stingo

  • 5

  • 1 Rating & 1 Review

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Starting Price
₹599 excl.GST
₹ 707 incl. GST

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offer Save upto 18%, Get GST Invoice on your business purchase T&C
offer Buy Now & Pay Later, Check offer on payment page.
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Starting at ₹599
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Stingo Helpdesk Software Overview

Stingo Company Details

Founded Year:  2016

Stingo has a long history of high standards in the industry and a large number of reputable clientele.

Director/Founders Kaushal Patel
Company Size 1-100 Employees

Stingo Helpdesk Pricing & Plans

Stingo Desk
Key Features
  • Complaint automation
  • Omnichannel ticketing
  • Complaint Overview & Status Task Dashboard
  • Custom Fields & Web Forms
  • Custom Email Templates
  • Get auto SMS, Email, Whatsapp with complaint numbe
  • Ticketing Management System

Calculated Price

599 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Complaint automation

  • Omnichannel ticketing

  • Complaint Overview & Status Task Dashboard

  • Custom Fields & Web Forms

  • Custom Email Templates

  • Get auto SMS, Email, Whatsapp with complaint numbe

  • Ticketing Management System

Stingo Helpdesk Features

  • icon_check Complaint Management
    Log, track, and resolve customer complaints efficiently through a centralized ticketing and tracking system.
  • icon_check Auto SMS with Complaint Number
    Automatically sends an SMS with a complaint number upon registration for real-time customer acknowledgment.
  • icon_check Manage all activity in Task Dashboard
    View and manage all complaint-related activities using a centralized and intuitive task dashboard.
  • icon_check Manage Open & Close Complaint
    Easily track and manage the lifecycle of each complaint, from initial logging to closure.
  • icon_check Reports & Analysis
    Generate insightful reports and analytics to monitor complaint trends, staff efficiency, and SLA adherence.
  • icon_check SLA Management
    Set, monitor, and enforce Service Level Agreements to ensure timely resolution of complaints.
  • icon_check User wise Complaint History
    View detailed complaint logs and history for each user to streamline support and improve resolution times.
  • icon_check Warranty & AMC Management
    Warranty & AMC Management
  • icon_check WhatsApp & Email Integration
    A multi-channel connectivity bridge that allows your team to receive and reply to complaints directly via WhatsApp or Email,
  • icon_check Custom Fields & Web Forms
    A flexible configuration tool that allows you to create specific data entry fields and embeddable "Contact Us" forms on your
  • icon_check FAQ Portal
    A self-service repository where you can publish articles and troubleshooting guides, allowing customers to find answers
  • icon_check Automated Escalation Matrix
    A logic-based routing system that automatically "paints" a ticket to a higher-level manager if it remains unresolved by the
Stingo Helpdesk Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Stingo Helpdesk Specification

Supported Platforms
Windows Windows Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Videos

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Stingo Helpdesk Review

5

Out of 5

img

Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 5
  • Value for Money 5
  • Ease of Use 5
  • Customer Support 5

100% Recommend this Product

Add Review

Rohan

Project Manager

Industry: Automotive User since: 6-12 months

5

Reviewed on: Jun 16, 2023

Techjockey Verified

“Helpdesk ticketing software is easy to use”

Pros

Excellent CRM Software as we are using STINGO HELPDESK CRM and have very good support and easy to handle and have a very good speed of opening browser compare to old CRM.

Cons

NO CONS

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.