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Complaint Management
Log, track, and resolve customer complaints efficiently through a centralized ticketing and tracking system.
Auto SMS with Complaint Number
Automatically sends an SMS with a complaint number upon registration for real-time customer acknowledgment.
Manage all activity in Task Dashboard
View and manage all complaint-related activities using a centralized and intuitive task dashboard.
Manage Open & Close Complaint
Easily track and manage the lifecycle of each complaint, from initial logging to closure.
Reports & Analysis
Generate insightful reports and analytics to monitor complaint trends, staff efficiency, and SLA adherence.
SLA Management
Set, monitor, and enforce Service Level Agreements to ensure timely resolution of complaints.
User wise Complaint History
View detailed complaint logs and history for each user to streamline support and improve resolution times.
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Brand Name | Stingo |
Information | Stingo has a long history of high standards in the industry and a large number of reputable clientele. |
Founded Year | 2016 |
Director/Founders | Kaushal Patel |
Company Size | 1-100 Employees |
Other Products | Stingo LMS |
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