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By : Freshbooks

3.9 ( 18 reviews )
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Freshbooks Reviews & Ratings

Check out Freshbooks reviews by verified users. Discover what businesses are saying about Freshbooks on Techjockey.


85%

Have recommended this product

Overall Score

3.9/5
Based on 18 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Freshbooks Pros and Cons

Pros

pros_icon “FreshBooks makes creating estimates and invoices simple. It’s easy to submit proposals and track payments, streamlining the whole process.” Riyaz Ahamad - Jul 28, 2024

pros_icon “FreshBooks is user-friendly and meets all my accounting needs. It’s cost-effective and offers great reports to track income and expenses.” Chandan Mondal - Jul 24, 2024

pros_icon “FreshBooks makes sending invoices to clients and reconciling bank transactions simple and efficient. The automated features save me a lot of time and reduce the chance of errors.” Nishant - Jul 24, 2024

Cons

cons_icon “I have no complaints about FreshBooks. It’s an excellent product that meets all my needs.” Chandan Mondal - Jul 24, 2024

cons_icon “Sub-categorizing expense accounts requires creating journal entries, which can be confusing. I wish there were an easier way to manage this.” Nishant - Jul 24, 2024

cons_icon “ACH payments can be slow to clear, causing delays in processing deposits. This can be a problem when clients need things done quickly.” Nishant Goyal - Jul 24, 2024

Freshbooks Video Reviews

youtubeVideoId

“Freshbooks Review What I think after 2 years of using Freshbooks”

4.8

Review by: Kendrick Disch Creative

youtubeVideoId

“FreshBooks Review”

4.5

Review by: SoftwarePundit

youtubeVideoId

“Freshbooks Review”

4.3

Review by: BizBuddy

youtubeVideoId

“Freshbooks Review”

4

Review by: BizBuddy

Freshbooks User Reviews ( 14 )

A

Aniruddha

Verified reviewer:linkedin_verify

Executive, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

Reviewed on: Aug 31, 2021

5/5

“Excellent invoice feature for small business”

Pros :

Cons :

Switched from : QuickBooks

Reason to switch : It does exactly what I need, and it's better than any other.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
F

fardeen

Verified reviewer:linkedin_verify

Freelancer, Accounting

2-100 Employees

Reviewed on: Oct 28, 2023

4.7/5

“Best Inventory management software, maximum ROI, increased sales, operate with minimum staff”

Pros :

Cons :

Switched from : Dhan Mandi Merchant Accounting Software

Reason to switch : To get upgraded and to learn new things in technology firm

Features

5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

5/5

Likely to Recommend

9/10
NH

NAZMUL HOQUE

Verified reviewer:linkedin_verify

Owner, Retail

Individual

Software user since: 6-12 months

Reviewed on: Jun 23, 2020

4.6/5

“Nice eye-catching UI design and very user-friendly navigation.”

Pros :

Cons :

Switched from : Wave Accounting

Reason to switch : FreshBooks' mobile app has the most interesting thing to track and monitor expenses handy

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

10/10
AT

Abebe Teshome

Verified reviewer:linkedin_verify

Executive, Travel & Tourism

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 22, 2021

4.5/5

“The overall experience with FreshBooks was great.”

Pros :

Cons :

Reason to switch : FreshBooks is a great accounting and invoice management software for startups.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

10/10
N

Nandini

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 23, 2024

3.7/5

“FreshBooks: Great Product and Service”

FreshBooks offers great ease of use and outstanding customer service. It’s a perfect solution for small business owners frustrated with other complex accounting software.

Pros :

Cons :

Switched from : Sage Accounting

Reason to switch : I switched from Sage Accounting due to FreshBooks’ superior customer support and simpler interface, which better suits my business needs.

Features

4/5

Value for Money

3.5/5

Customer Support

4/5

Ease of Use

3.5/5

Likely to Recommend

8/10
NS

Nitin sikri

Verified reviewer:linkedin_verify

Graphic Designer, Graphic Design

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 24, 2024

3.6/5

“FreshBooks is a Game Changer for Small Businesses”

FreshBooks simplifies accounting for small business owners. It’s easy to set up, user-friendly, and offers excellent customer support. It integrates smoothly with bank accounts.

Pros :

Cons :

Switched from : QuickBooks

Reason to switch : QuickBooks Online was too complex for my needs. FreshBooks offers the right balance of features without overwhelming me, making it the ideal choice for my small business.

Features

4/5

Value for Money

3.5/5

Customer Support

3.5/5

Ease of Use

3.5/5

Likely to Recommend

8/10
NG

Nishant Goyal

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Reviewed on: Jul 24, 2024

3.6/5

“FreshBooks: Simple and Reliable”

FreshBooks offers a user-friendly interface with excellent customer service. It’s perfect for small businesses, though ACH payment processing can sometimes be slow.

Pros :

Cons :

Switched from : Zoho Books

Reason to switch : I switched from Zoho Books because FreshBooks provided a more pleasant user experience and better customer support, which were crucial for my business.

Features

4.5/5

Value for Money

3.5/5

Customer Support

3.5/5

Ease of Use

3/5

Likely to Recommend

7/10
B

Babita

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jul 23, 2024

3.5/5

“Service and Simplicity Make FreshBooks Stand Out”

FreshBooks excels in customer support and ease of use. It’s a great tool for those new to bookkeeping, though handling some transactions might require extra effort.

Pros :

Cons :

Switched from : Wave Accounting

Reason to switch : I switched from Wave Accounting because FreshBooks offers superior customer support and a more intuitive interface for managing my finances.

Features

4/5

Value for Money

3/5

Customer Support

3.5/5

Ease of Use

3.5/5

Likely to Recommend

9/10
VB

vipin batra

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 23, 2024

3.5/5

“Easy Law Firm Billing with FreshBooks”

FreshBooks is ideal for law firms, simplifying client account management and invoicing. The exceptional support team ensures you’re never stuck with any issues.

Pros :

Cons :

Switched from : Clear Books

Reason to switch : I switched from Clear Books because FreshBooks offered a more streamlined and user-friendly invoicing system, along with excellent customer support.

Features

3.5/5

Value for Money

3/5

Customer Support

3.5/5

Ease of Use

4/5

Likely to Recommend

8/10
RA

riyaz ahamad

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 28, 2024

3.3/5

“Very Impressed with FreshBooks”

FreshBooks simplifies estimating and invoicing, making it easy to manage client payments. The interface is user-friendly, though the Petty Cash feature might take some time to get used to.

Pros :

Cons :

Switched from : QuickBooks

Reason to switch : I switched from QuickBooks because FreshBooks offered a simpler and more intuitive interface for managing estimates and invoices.

Features

3.5/5

Value for Money

3.5/5

Customer Support

3/5

Ease of Use

3.5/5

Likely to Recommend

7/10

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