GEN Payroll Reviews & Ratings

4.7/5

“Simplified Payroll for Growing Businesses”

As our business expanded, managing payroll became increasingly complex. GEN Payroll simplified this with automated salary calculations and easy attendance tracking. The software scales well with our growing team. However, we found the limited third-party integrations a bit restrictive. Despite this, the core functionalities have greatly improved our payroll management.

Pros : Automated salary calculations, easy attendance tracking, scalable for growing teams.

Cons : Limited third-party integrations.

Switched from : QuickBooks Payroll

Reason to switch : GEN Payroll offered better scalability and automation features suitable for our growing business compared to QuickBooks Payroll.

4.6/5

“User-Friendly and Efficient Payroll Solution”

I've been using GEN Payroll for over a year now, and it has significantly streamlined our HR and payroll processes. The software's intuitive interface made it easy for our team to adapt quickly. Generating payslips and payroll registers is straightforward, and I appreciate the robust data security measures in place. While we've experienced occasional server slowdowns during peak hours, overall, the system has been reliable and efficient.

Pros : Intuitive interface, easy payslip generation, robust data security.

Cons : Occasional server slowdowns during peak hours.

Switched from : Tick HRMS

Reason to switch : GEN Payroll offered a more user-friendly interface and better data security features compared to Tik HRMS.

4.6/5

“Time-Saving Payroll Management”

GEN Payroll has saved us considerable time in payroll management with its bulk salary processing and automated reporting features. Data handling is efficient, reducing manual errors. New users may experience an initial learning curve, but the benefits outweigh this challenge.

Pros : Bulk salary processing, automated reports, efficient data handling.

Cons : Initial learning curve for new users.

Switched from : Keka HR

Reason to switch : GEN Payroll provided more robust bulk processing capabilities suited to our organization's size compared to Keka HR.

4.5/5

“Reliable Compliance and Reporting Tool”

We've relied on GEN Payroll for accurate compliance calculations and customizable reporting. The software handles PF and ESI computations efficiently, ensuring we stay compliant. Data handling is secure, giving us peace of mind. The user interface, while functional, could benefit from a more modern design.

Pros : Accurate compliance calculations, customizable reports, secure data handling.

Cons : User interface could be more modern.

Switched from : ADP HCM

Reason to switch : GEN Payroll provided more customizable reporting options and a focus on local compliance needs compared to ADP HCM.

4.5/5

“Comprehensive Features with Excellent Support”

Our company has been using GEN Payroll for the past two years, and it has been a game-changer. The software offers comprehensive features, including detailed reporting and compliance management for PF and ESI. The customer support team is responsive and helpful whenever we have queries. The initial setup took some time, but once configured, the system has been running smoothly.

Pros : Detailed reporting, compliance management, responsive customer support.

Cons : Initial setup can be time-consuming.

Switched from : Zoho Payroll

Reason to switch : GEN Payroll provided more detailed compliance management features that suited our company's needs better than Zoho Payroll.

4.5/5

“Efficient Employee Data Management”

Managing employee data has become much more efficient with GEN Payroll. The centralized records and intuitive dashboard make it easy to oversee leave management and other HR tasks. One downside is the lack of a dedicated mobile application, which would be beneficial for on-the-go access.

Pros : Centralized employee records, easy leave management, intuitive dashboard.

Cons : Lacks mobile application support.

Switched from : Bamboo HR

Reason to switch : GEN Payroll offered a more cost-effective solution with essential features tailored to our needs compared to BambooHR.

4.5/5

“Robust Payroll System for SMEs”

As an SME, we needed a robust payroll system, and GEN Payroll delivered. It offers comprehensive features and secure data management. The customer support team is responsive and helpful. The lack of API integrations limits connectivity with other systems, but overall, it's a solid choice for SMEs.

Pros : Comprehensive features, secure data management, excellent customer support.

Cons : No API integrations.

Switched from : Onpay

Reason to switch : GEN Payroll provided a more comprehensive feature set tailored to SMEs compared to OnPay.

4.5/5

“Cost-Effective Payroll Solution”

For small businesses like ours, GEN Payroll offers a cost-effective solution without compromising on essential features. The software performs reliably, handling our payroll needs efficiently. While it lacks advanced analytics, it covers all the basics we require.

Pros : Affordable pricing, essential features, reliable performance.

Cons : Limited advanced analytics.

Switched from : Gusto HR

Reason to switch : GEN Payroll was more affordable and provided the necessary features for our small business compared to Gusto.

4.3/5

“Effective for Statutory Compliance”

Ensuring statutory compliance is critical for our business, and GEN Payroll has been effective in this regard. The software provides accurate tax calculations and stays updated with labor law changes. However, with regular updates, our team needs ongoing training to stay abreast of new features.

Pros : Accurate tax calculations, compliance with labor laws, regular updates.

Cons : Requires regular training for new features.

Switched from : Spine Payroll Software

Reason to switch : GEN Payroll offered more frequent updates and better compliance tracking features compared to Spine Payroll.

4.2/5

“Streamlined Payroll Processes”

GEN Payroll has streamlined our payroll processes with its automation capabilities, ensuring timely salary disbursement. The user-friendly interface made the transition smooth for our HR team. However, we found the customization options to be somewhat limited, which could be improved in future updates.

Pros : Automated processes, timely salary disbursement, user-friendly interface.

Cons : Limited customization options.

Switched from : Paychex Flex

Reason to switch : GEN Payroll provided a more straightforward and cost-effective solution for our payroll needs compared to Paychex.