Microsoft Office Exchange Essentials Reviews & Ratings

4.6/5

“Facilitates smooth teamwork and sharing of information.”

Pros : I have been using Microsoft Office Exchange Essentials in our office for the past 5 years and we are using it for its seamless facilitation of teamwork and information sharing among our diverse team. This has so far helped us streamline our project workflows and turning our collective ideas into successful ventures.

Cons : I initially hesitated due to its subscription cost but as a small business owner, the reliable service it offers makes it worth the investment.

4.6/5

“Simplifies compliance tasks and aids in policy implementation.”

Pros : As a compliance office using Microsoft Office Exchange Essentials has helped me simplify compliance tasks effortlessly. Implementing and overseeing policies across our organization has become a streamlined, less daunting task. Now I can focus on fine-tuning our protocols.

Cons : Microsoft Office Exchange Essentials lacks some collaboration tools. I had to use other tools to cover those needs.

Switched from : Zoho Mail

Reason to switch : Stopped using Zoho mail due to its complicated interface that made basic tasks frustrating and time-consuming for me.

4.6/5

“Ensures accessibility across devices for seamless productivity.”

Pros : Microsoft Office Exchange Essentials provides me with seamless accessibility across devices ensuring I stay connected and productive from any corner of the globe.

Cons : There were occasional downtimes with Exchange Essentials that prompted me to have backup plans in place for uninterrupted work.

Reason to switch : ConvertKit's higher pricing didn't align with my budget, hence I opted for a more cost-effective solution.

4.6/5

“Helps keep your sensitive client data safe with Data Loss Prevention (DLP).”

Pros : I use Microsoft Office Exchange Essentials for its Data Loss Prevention (DLP) features. This safeguarding my sensitive client data and offers me security from malware.

Cons : As a freelancer without dedicated IT support, I found configuring Exchange Essentials a little complex.

Reason to switch : I had to switch from Microsoft Office Exchange Essentials because it only supports Ubuntu, not Windows or iOS, making it incompatible for my usage.

4.6/5

“OneDrive Is a Lifesaver, But Web Office Has Limits”

OneDrive’s 1 TB per user made document sharing a breeze—files sync instantly. But editing in browser felt restrictive—I missed macros and slide master access. Alternative Product: Microsoft 365 Business Standard

Pros : 1?TB cloud storage per user, syncing

Cons : Web versions lack macros and advanced features

Switched from : Omnisend

Reason to switch : Reporting for forms and landing pages can be basic.

4.5/5

“Strengthens cybersecurity defenses for small businesses.”

Pros : Using Microsoft Office Exchange Essentials has been a game-changer for our small business's cybersecurity. Its robust defense against email threats always ensures that our team stays protected from cyber attacks.

Cons : No issues were encountered; the email management feature works flawlessly.

Reason to switch : I found the cost of Mailchimp higher for managing large contact lists.

4.5/5

“Great Collaboration Suite, But Basic for a Reason”

Our team lives in Teams and OneDrive, and everything syncs perfectly. If you're a small business, this is a fantastic starting point. That said, no automation or management bells—those only come in higher tiers.

Pros : Seamless integration between email, Teams, OneDrive, Excel web

Cons : Lacks automation (Power Automate), deployment tools (Intune/Defender)

Switched from : Braze

Reason to switch : Outdated UI.

4.5/5

“Business Features, Personal Account Confusion”

I added a Business Basic account alongside my personal Family subscription. Suddenly OneDrive and email began getting mixed across profiles—it’s a mess consolidating personal and business content.

Pros : Business plan provides professional email and SharePoint integration

Cons : Identity mix-ups if using personal and business accounts

Switched from : eM Client

Reason to switch : Too costly for personal use.

4.5/5

“Great for Remote Teams, But No Device Licensing Breakdown”

Teams and OneDrive work brilliantly for remote collaboration. But we paid for Basic on all devices—including desktops that needed apps. Turns out we might’ve overpaid because Basic is license-per-user, not device.

Pros : Access via web & mobile; scalable for hybrid workforces

Cons : No clarity on per-device Office use vs. user-based billing

Switched from : Jetsend

Reason to switch : JetSend might not be ideal for all industries.

4.5/5

“Excellent Uptime, but Admin GUI Isn’t Snappy”

We’ve had zero downtime and spam is well-managed by Microsoft’s filters. Yet when I go to adjust mail flow rules or recovery settings, the GUI lags—so I often fall back to PowerShell.

Pros : Reliable email service with integrated spam filtering

Cons : Admin center can feel sluggish, unsure delivery settings

Switched from : Robly

Reason to switch : If not properly branded, emails might be flagged as spam.