CRM Software, ERP software, Hospitals and Healthcare, Software

3 Ways Healthcare Management has been Revolutionized by Technology

By | 5 Min Read

healthcare management softwareTechnological advancement has been the greatest boon of the twenty first century. Technology has allowed people to stay connected easily, create self-driving cars and made it possible for the computer to fit in one’s palm. It’s contribution across sectors has been phenomenal, and there is a whole lot more that technology has to offer.

In the last few years, medicine and healthcare have seen good progress due to the advent of technology. Technological breakthroughs in treatment, research and data collection have changed the way healthcare industry operates. It has a significant impact on healthcare management as well. Today’s healthcare management is largely driven by automation, which has made it easier for medical professionals to provide complete patient care.

Technological advancements have led to the development of  best healthcare management software, which helps professionals manage a hospital/clinic efficiently.
Information Processing and Big Data
Image Credit: XEN Life

Image Credit: XEN Life

Until the last decade, most hospitals and clinics were reliant on manual processes for information storage. For example, if 50 patients came to a hospital on a given day, the staff would ask each person to enter the required information on a form. After the form was filled out, the staff would then enter the patient information into a system/file. This process sounds fairly exhaustive for one patient, imagine doing it for 50!

Due to advancement in technology, hospital administrators don’t have to spend that much time on entering information anymore. Most hospitals have electronic tablets where customers can input data. This data gets automatically stored for later use, as part of the patient’s history. The data can be pulled and analysed by the hospital staff at will, for medicinal or research purposes.

Information in a healthcare system can be easily accessed using a healthcare management system. Be it patient, resource or staff information, all forms of data are easily accessible for various purposes, making manual search moot.

Additionally, technology has helped healthcare institutions benefit from big data analysis. Big data refers to large data sets that traditional data-processing applications cannot compute. To analyse and understand high data volumes, you require higher computation. In terms of healthcare, big data benefits the entire field through comprehensive research studies. Such data is handled by high-computation systems and allows for mass-analysis across demographics. It helps medical professionals better understand medical trends and technologies. Big data can also be used to automatically identify risk factors and recommend the right preventative treatment by comparing patient data with data from thousands of other patients.

Better Customer Relationship Management (CRM)
Technology has made it easier to not just improve patient care, but overall patient management. Through the advances in CRM technology, healthcare institutions can automate important business processes, orchestrate data, optimize workflow, and improve patient outcomes and diagnostics. Healthcare management software uses CRM technology to bring together solutions for compliance, customer service, claims processing, marketing, patient retention, care management and more.
CRM technology in healthcare has also been useful for hospitals. Customer Relationship Management (CRM) System for the health care sector helps hospitals improve their bottom. It allows them to stay connected with patients, understand their challenges and improve the service accordingly. This way, hospitals can benefit from the good word of mouth publicity. It also helps hospitals reduce unnecessary market expenses. Hospital staff knows whom to target and through which communication channels. Hospital staff can achieve better results with targeted marketing of their unique value propositions. Customer Relationship Management system helps track recent appointments made by patients, patients who are sick or hurt, people who need a dentist, etc. This way, hospital administrators can find out whom to be target.

Additionally, CRM tools provide quantifiable data and lets a hospital track the return on investment of its marketing programs. Hospital staff can figure out which marketing strategies work and spend the capital strategically.

Innovative Medisoft’s Med-E-Nova Advance is a well-equipped hospital management system which provides a comprehensive patient management module. Aside from patient management module, Med-E-Nova also comes with an office management module, laundry management, MIS Reports, accounting module and inventory management processes.

Reducing Doctor Visits Through Self-Care at Home
Image Credit: Digital Health Age

Image Credit: Digital Health Age

There was a time when doctors needed patients to visit them in order to monitor blood pressure, glucose, and other vital signs. Technology today has empowered patients to take better control of their own health with tech products such as fitness trackers, smart scales and other monitoring devices. When patients are informed about their changing health conditions, even doctors can provide them quick treatment with regular body check-up reports at their disposal. These tools also help physicians get notifications of any emerging disease symptom in their patients and perform quick diagnosis.

Making the change to a new software requires utilisation of time and capital. But, when it comes to investing in a  best healthcare management software, the time and capital spent will become good ROI in the long run.
Technology is enabling healthcare to become smarter and more efficient. All the more reason to get a healthcare management software for your hospital.

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