How to Setup a Successful Virtual Call Centre
By Somya Gupta . May 6, 2021
Gartner study indicated how by the year 2023 most of the companies would move to the WFH (work from the home) model. Covid-19, the ravaging pandemic...
15 Best Sales Call Management Apps for Android & iPhone
By Techjockey Team . January 30, 2021
Managing calls and contacts is easy with a call management system. The best call management apps for iPhone and Android often have an attractive design interface...
Best Voice Changing Apps for Android and iOS: Free and Paid
By Mayank Dixit . October 1, 2020
Ever wonder what could happen if you take on the voice of your favourite celebrity, an animal or an alien? This is exactly what best voice...
Auto Dialer Software to Boost Call Connect Rate for (Realtors & Call Centres)
By Mayank Dixit . August 25, 2020
Autodialers are increasingly becoming an indispensable tool for small business for marketing and CRM services. Enterprises that deal with a large number of outbound calls on...
15 Best Call Recorder Apps for iPhone in 2024 (Free & Paid)
By Mayank Dixit . August 10, 2020
Call recorder apps for iPhone are most useful when you want to go over an important call several times. Best call recorder for iPhone also comes...
10 Best IVR Systems to Ensure Business Continuity in Uncertain Times
By Somya Gupta . April 1, 2020
Interactive Voice Response systems are an answer to uncertain times where you have to ensure uninterrupted customer service irrespective of the place or the time you...
Loom Vs Zoom Video Conferencing Software: Know the Differences
By Kalpana Arya . March 20, 2020
Zoom is undoubtedly one of the most popular names in the video space. This tool has made video conferencing and screen recording easier even for a...
12 Best Free International Calling Apps for Free Internet Calls, Text & Video
By Somya Gupta . March 20, 2020
One of the most common tools used for communicating and developing business relations abroad is an international calling app. Businesses across the country are today using...
Updated 20 Best Call Recording Apps for Android 2024
By Kalpana Arya . September 20, 2019
“Calls may be recorded for training and quality purposes.” You must have heard this line while you called customer care to raise your concern about a...
10 Free and Open Source Call Center Software for Small Business
By Techjockey Team . February 16, 2019
Call center agents need to evolve and better address the needs of customers continually. There is a seemingly endless number of tools and applications they use...