Compare CRM9 VS Zendesk Sell

Pros & Cons

Pros

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It is scalable in the sense that as my team grows Zendesk can grow with us. It i...Read more - Rakesh Kumar Feb 28, 2025

Zendesk has one of the best CRM customers supports. If I run into any issues, th...Read more - Arun Feb 22, 2025

Cons

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Currently no cons are available. Please check back later

On lower pricing tiers, you do not have access to a lot of integrations which ca...Read more - Rakesh Kumar Feb 28, 2025

When loading large datasets, the performance can feel a little slow sometimes. - Arun Feb 22, 2025

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Scalable and Flexible but Limited Integrations on Lower Plans

Rakesh Kumar Feb 28, 2025

Excellent Support but Performance Could Be Better

Arun Feb 22, 2025

See all Zendesk Sell reviews

Reviews with Video

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Currently no reviews are available. Please check back later

See all (1)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail

Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Question and Answers

Product related question and answers

Still got Question in Mind?

Get answered by real users or software experts

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How does the Zendesk ticketing system work?

Zendesks ticketing system centralizes customer interactions by converting emails... Read more

Is Zendesk an open API?

Yes, Zendesk provides an open API that allows developers to integrate and extend... Read more

What team collaboration features do Zendesk provide?

Zendesk offers several team collaboration features, including side conversations... Read more

See all Zendesk Sell Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

Odoo CRM

CrmOne

Solid Performers CRM

See all CRM9 alternatives

Zoho CRM

Odoo CRM

CrmOne

Solid Performers CRM

See all Zendesk Sell alternatives

CRM9 vs Zendesk Sell Comparison FAQs

Software questions,
answered

While CRM9 offers customized features, Zendesk Sell has diverse modules. Select between CRM9 or Zendesk Sell as per your business needs.

Both these products offer similar features but with a different approach. While CRM9 emphasizes on user experiences, Zendesk Sell focuses on functionalities.

It all depends on the functionalities that you prefer. While CRM9 offers add-ons along with essential features, Zendesk Sell emphasizes on customization.

No, the difference between CRM9 and Zendesk Sell lies in terms of features and functionalities. While CRM9 can be customized as per the user’s needs, Zendesk Sell addresses the diverse audience.

It depends upon your business requirement. Both CRM9 and Zendesk Sell provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While CRM9 is customizable, CRM9 offers comprehensive modules.

A Quick Comparison Between CRM9 vs Zendesk Sell

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of CRM9 vs Zendesk Sell In terms of Features
Comparison Between CRM9 and Zendesk Sell In terms of Deployment Type
CRM9 or Zendesk Sell: Which Is Ideal for Your Industry
Which Is Better? - CRM9 or Zendesk Sell

Comparison of CRM9 vs Zendesk Sell In terms of Features

CRM9 includes features like Lead Activity Alerts, Backup & Disaster Recovery, Document Sharing & File Storage and Interactive Voice Response (IVR) Integration. Zendesk Sell is known for functionalities like Audit Trail, Forecasting & Trends, Customer Insights and Sales Performance Reports. When you compare CRM9 vs Zendesk Sell, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CRM9 and Zendesk Sell In terms of Deployment Type

While CRM9 supports Web Based deployment; Zendesk Sell is suitable for Web Based deployment. While selecting between CRM9 and Zendesk Sell, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CRM9 or Zendesk Sell: Which Is Ideal for Your Industry

CRM9 is ideal for industries like All Industries. For All Industries, Zendesk Sell is a better choice. If you are confused between CRM9 or Zendesk Sell, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CRM9 or Zendesk Sell

CRM9 and Zendesk Sell can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CRM9 and Zendesk Sell during demo to decide which one is best for your business.

Author: Saurabh Pandey

CRM9 VS Zendesk Sell

We provide the best software solution for your business needs

CRM9 vs Zendesk Sell Comparison FAQs

Is CRM9 better than Zendesk Sell?

Are CRM9 and Zendesk Sell same?

Which is better CRM9 or Zendesk Sell?

Is CRM9 the same as Zendesk Sell?

Can CRM9 replace Zendesk Sell?

What is the difference between CRM9 and Zendesk Sell?

A Quick Comparison Between CRM9 vs Zendesk Sell

Comparison of CRM9 vs Zendesk Sell In terms of Features

Comparison Between CRM9 and Zendesk Sell In terms of Deployment Type

CRM9 or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - CRM9 or Zendesk Sell

CRM9 VS Zendesk Sell

We provide the best software solution for your business needs

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CRM9 vs Zendesk Sell Comparison FAQs

Is CRM9 better than Zendesk Sell?

Are CRM9 and Zendesk Sell same?

Which is better CRM9 or Zendesk Sell?

Is CRM9 the same as Zendesk Sell?

Can CRM9 replace Zendesk Sell?

What is the difference between CRM9 and Zendesk Sell?

A Quick Comparison Between CRM9 vs Zendesk Sell

Comparison of CRM9 vs Zendesk Sell In terms of Features

Comparison Between CRM9 and Zendesk Sell In terms of Deployment Type

CRM9 or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - CRM9 or Zendesk Sell

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