Exotel VS Office24By7

Let’s have a side-by-side comparison of Exotel vs Office24By7 to find out which one is better. This software comparison between Exotel and Office24By7 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Office24By7 fits your business.

Comparison

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Exotel

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Office24By7

4.9

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Pricing

Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans

₹ 1400

Unlimited Plan (IVR Pricing)

₹ 2000

Unlimited Plan (Cloud Telephony Pricing)

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Lifetime Plan

Free Trial

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

5 Ratings & 5 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

See all Exotel reviews

4.9

19 Ratings & 19 Reviews

Features 4.9

Value for Money 5

Ease of Use 4.9

Customer Support 5

Likelihood to Recommend

See all Office24By7 reviews

Pros & Cons

Pros

It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

It has in-built cloud telephony, which can be used to conduct voice, SMS, email ...Read more - Sharath Nov 18, 2024

very reasonable price with good features and excellent customer support is respo...Read more - Pranav Mohan Nov 14, 2024

Cons

Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

I didn't find any negatives to point out as such. Everything about them is so go...Read more - Sharath Nov 18, 2024

Product UI was not updated till Nov 2024. - Pranav Mohan Nov 14, 2024

Reviews

Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

See all Exotel reviews

Awesome CRM! Just love it!

Sharath Nov 18, 2024

Great customer support !

Pranav Mohan Nov 14, 2024

See all Office24By7 reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Education
Healthcare
Logistics
E-Commerce

All Industries

Features

Product features

Voice & Data Integration
Get Real-Time Notifications
Call & SMS Filtering
Reports & Analytics
Call Recording
Missed Call Services
Repeat calls missed
Customer Management
SMS Integration
Voicemail
Daily Email Reports

Call Center Management
Post Call Survey
Inbound Call Management
Hierarchical Monitoring
Mobile CRM
Sales Automation
Contact Management
Email Marketing
Drip Marketing Automation
Communication
OTP Authentication
Surveys & Feedback
Reports & Dashboard

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Knowlarity SuperReceptionist

EasyGoIVR

Agilis IVR

Kingasterisk Voice Broadcasting

See all Exotel alternatives

Smartflo - Cloud Telephony Solutions

Mcube

Knowlarity

Fonada

See all Office24By7 alternatives

Exotel vs Office24By7 Comparison FAQs

Software questions,
answered

While Exotel offers customized features, Office24By7 has diverse modules. Select between Exotel or Office24By7 as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, Office24By7 focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, Office24By7 emphasizes on customization.

No, the difference between Exotel and Office24By7 lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, Office24By7 addresses the diverse audience.

It depends upon your business requirement. Both Exotel and Office24By7 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs Office24By7

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Exotel vs Office24By7 In terms of Features
Comparison Between Exotel and Office24By7 In terms of Deployment Type
Exotel or Office24By7: Which Is Ideal for Your Industry
Which Is Better? - Exotel or Office24By7

Comparison of Exotel vs Office24By7 In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. Office24By7 is known for functionalities like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. When you compare Exotel vs Office24By7, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and Office24By7 In terms of Deployment Type

While Exotel supports Web Based deployment; Office24By7 is suitable for Web Based and On Premises deployment. While selecting between Exotel and Office24By7, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or Office24By7: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, Office24By7 is a better choice. If you are confused between Exotel or Office24By7, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or Office24By7

Exotel and Office24By7 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and Office24By7 during demo to decide which one is best for your business.

Author: Techjockey Team

Exotel VS Office24By7

We provide the best software solution for your business needs

Exotel vs Office24By7 Comparison FAQs

Is Exotel better than Office24By7?

Are Exotel and Office24By7 same?

Which is better Exotel or Office24By7?

Is Exotel the same as Office24By7?

Can Exotel replace Office24By7?

What is the difference between Exotel and Office24By7?

A Quick Comparison Between Exotel vs Office24By7

Comparison of Exotel vs Office24By7 In terms of Features

Comparison Between Exotel and Office24By7 In terms of Deployment Type

Exotel or Office24By7: Which Is Ideal for Your Industry

Which Is Better? - Exotel or Office24By7

Exotel VS Office24By7

We provide the best software solution for your business needs

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Exotel vs Office24By7 Comparison FAQs

Is Exotel better than Office24By7?

Are Exotel and Office24By7 same?

Which is better Exotel or Office24By7?

Is Exotel the same as Office24By7?

Can Exotel replace Office24By7?

What is the difference between Exotel and Office24By7?

A Quick Comparison Between Exotel vs Office24By7

Comparison of Exotel vs Office24By7 In terms of Features

Comparison Between Exotel and Office24By7 In terms of Deployment Type

Exotel or Office24By7: Which Is Ideal for Your Industry

Which Is Better? - Exotel or Office24By7

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