linkedin
  • Become a Seller

Exotel VS Office24By7

Let’s have a side-by-side comparison of Exotel vs Office24By7 to find out which one is better. This software comparison between Exotel and Office24By7 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Office24By7 fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 5 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 19 Ratings & 19 Reviews
  • icon_desktop icon_Android

Pricing

img

Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans img

₹ 1400

Unlimited Plan (IVR Pricing)

₹ 2000

Unlimited Plan (Cloud Telephony Pricing)

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

5

5 Ratings & 5 Reviews

100% Likelihood to Recommend

4.9

19 Ratings & 19 Reviews

100% Likelihood to Recommend

Pros & Cons

img

Pros

img

It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

img

Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

img

It has in-built cloud telephony, which can be used to conduct voice, SMS, email ...Read more - Sharath Nov 18, 2024

img

very reasonable price with good features and excellent customer support is respo...Read more - Pranav Mohan Nov 14, 2024

Cons

img

Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

img

It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

img

I didn't find any negatives to point out as such. Everything about them is so go...Read more - Sharath Nov 18, 2024

img

Product UI was not updated till Nov 2024. - Pranav Mohan Nov 14, 2024

Reviews

img

Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

Awesome CRM! Just love it!

Sharath Nov 18, 2024

Great customer support !

Pranav Mohan Nov 14, 2024

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgEducation
  • imgHealthcare
  • imgLogistics
  • imgE-Commerce
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Voice & Data Integration
  • checked Get Real-Time Notifications
  • checked Call & SMS Filtering
  • checked Reports & Analytics
  • checked Call Recording
  • checked Missed Call Services
  • checked Repeat calls missed
  • checked Customer Management
  • checked SMS Integration
  • checked Voicemail
  • checked Daily Email Reports
  • checked Call Center Management
  • checked Post Call Survey
  • checked Inbound Call Management
  • checked Hierarchical Monitoring
  • checked Mobile CRM
  • checked Sales Automation
  • checked Contact Management
  • checked Email Marketing
  • checked Drip Marketing Automation
  • checked Communication
  • checked OTP Authentication
  • checked Surveys & Feedback
  • checked Reports & Dashboard

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

Knowlarity SuperReceptionist

Knowlarity SuperReceptionist


EasyGoIVR

EasyGoIVR


Agilis IVR

Agilis IVR


Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting


See all Exotel alternatives img
Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions


Mcube

Mcube


Knowlarity

Knowlarity


Fonada

Fonada


See all Office24By7 alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Exotel vs Office24By7 Comparison FAQs

Software questions,
answered

While Exotel offers customized features, Office24By7 has diverse modules. Select between Exotel or Office24By7 as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, Office24By7 focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, Office24By7 emphasizes on customization.

No, the difference between Exotel and Office24By7 lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, Office24By7 addresses the diverse audience.

It depends upon your business requirement. Both Exotel and Office24By7 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs Office24By7

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Exotel vs Office24By7 In terms of Features
  • Comparison Between Exotel and Office24By7 In terms of Deployment Type
  • Exotel or Office24By7: Which Is Ideal for Your Industry
  • Which Is Better? - Exotel or Office24By7

Comparison of Exotel vs Office24By7 In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. Office24By7 is known for functionalities like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. When you compare Exotel vs Office24By7, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and Office24By7 In terms of Deployment Type

While Exotel supports Web Based deployment; Office24By7 is suitable for Web Based and On Premises deployment. While selecting between Exotel and Office24By7, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or Office24By7: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, Office24By7 is a better choice. If you are confused between Exotel or Office24By7, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or Office24By7

Exotel and Office24By7 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and Office24By7 during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers