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Exotel VS Office24By7

Let’s have a side-by-side comparison of Exotel vs Office24By7 to find out which one is better. This software comparison between Exotel and Office24By7 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Office24By7 fits your business.

Starting from

₹ 4707.63

View all plans

Starting from

₹ 1400.00

View all plans
  • Education
  • Healthcare
  • Logistics
  • E-Commerce
  • industries All industries
  • chek Voice & Data Integration
  • chek Get Real-Time Notifications
  • chek Call & SMS Filtering
  • chek Reports & Analytics
  • chek Call Recording
  • chek Call Center Management
  • chek Surveys
  • chek Inbound Call Center
  • chek Call Monitoring
  • chek Mobile CRM
5(5)
str1 5
str1 5
str1 5
str1 5

Likelihood to Recommend

100%
5(17)
str1 5
str1 5
str1 5
str1 5

Likelihood to Recommend

100%

pros-list-icon Pros

Posted - Jan 25, 2021

cons_icon Cons

Posted - Jan 25, 2021

pros-list-icon Pros

Posted - Aug 05, 2021

cons_icon Cons

Posted - Aug 05, 2021

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Exotel and Office24By7

Let’s have a detailed comparison of Exotel vs Office24By7 to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Exotel or Office24By7 fits your business.

Comparison of Exotel vs Office24By7 In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. Office24By7 is known for functionalities like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. When you compare Exotel vs Office24By7, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and Office24By7 In terms of Deployment Type

While Exotel supports Web Based deployment; Office24By7 is suitable for Web Based and On Premises deployment. While selecting between Exotel and Office24By7, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or Office24By7: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, Office24By7 is a better choice. If you are confused between Exotel or Office24By7, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or Office24By7

Exotel and Office24By7 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and Office24By7 during demo to decide which one is best for your business.

FAQs

While Exotel offers customized features, Office24By7 has diverse modules. Select between Exotel or Office24By7 as per your business needs.
Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, Office24By7 focuses on functionalities.
It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, Office24By7 emphasizes on customization.
No, the difference between Exotel and Office24By7 lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, Office24By7 addresses the diverse audience.
It depends upon your business requirement. Both Exotel and Office24By7 provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

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