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  3. Exotel VS Smartflo - Cloud Telephony Solutions

Exotel VS Smartflo - Cloud Telephony Solutions

Let’s have a side-by-side comparison of Exotel vs Smartflo - Cloud Telephony Solutions to find out which one is better. This software comparison between Exotel and Smartflo - Cloud Telephony Solutions is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Smartflo - Cloud Telephony Solutions fits your business.

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Exotel
Exotel

5

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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Exotel
Exotel

5

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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  • img 5 Ratings & 5 Reviews
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  • img 9 Ratings & 4 Reviews
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Pricing

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Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

5

5 Ratings & 5 Reviews

100% Likelihood to Recommend

See all Exotel reviews

4.2

9 Ratings & 4 Reviews

70% Likelihood to Recommend

See all Smartflo - Cloud Telephony Solutions reviews

Pros & Cons

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Pros

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It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

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Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

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Not good - Rakesh Nov 14, 2023

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Overall product is nice but security issues. - Nivedita Jaiswal Aug 17, 2023

Cons

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Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

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It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

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They offered a lot of features and took Rs 89680 advance for implementation. Aft...Read more - Rakesh Nov 14, 2023

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Any agent or supervisor with add/edit rights can create Admin role. which simply...Read more - Nivedita Jaiswal Aug 17, 2023

Reviews

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Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

See all Exotel reviews

Pathetic Services Poor flow

Rakesh Nov 14, 2023

Cloud Telephony Solutions

sridhar Aug 24, 2023

See all Smartflo - Cloud Telephony Solutions reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgEducation
  • imgHealthcare
  • imgLogistics
  • imgE-Commerce
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Voice & Data Integration
  • checked Get Real-Time Notifications
  • checked Call & SMS Filtering
  • checked Reports & Analytics
  • checked Call Recording
  • checked Missed Call Services
  • checked Repeat calls missed
  • checked Customer Management
  • checked SMS Integration
  • checked Voicemail
  • checked Daily Email Reports
  • checked Customizable Dashboard
  • checked Call Flow Strategy for Agents
  • checked Call Routing
  • checked Privacy & Protection
  • checked CRM-Integrated
  • checked Contact Management
  • checked Client Management
  • checked Communication

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Knowlarity SuperReceptionist

Knowlarity SuperReceptionist

EasyGoIVR

EasyGoIVR

Agilis IVR

Agilis IVR

Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting

See all Exotel alternatives img
Office24By7

Office24By7

Mcube

Mcube

Knowlarity

Knowlarity

Fonada

Fonada

See all Smartflo - Cloud Telephony Solutions alternatives img

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Exotel vs Smartflo - Cloud Telephony Solutions Comparison FAQs

Software questions,
answered

While Exotel offers customized features, Smartflo - Cloud Telephony Solutions has diverse modules. Select between Exotel or Smartflo - Cloud Telephony Solutions as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, Smartflo - Cloud Telephony Solutions focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, Smartflo - Cloud Telephony Solutions emphasizes on customization.

No, the difference between Exotel and Smartflo - Cloud Telephony Solutions lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, Smartflo - Cloud Telephony Solutions addresses the diverse audience.

It depends upon your business requirement. Both Exotel and Smartflo - Cloud Telephony Solutions provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs Smartflo - Cloud Telephony Solutions

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Exotel vs Smartflo - Cloud Telephony Solutions In terms of Features
  • Comparison Between Exotel and Smartflo - Cloud Telephony Solutions In terms of Deployment Type
  • Exotel or Smartflo - Cloud Telephony Solutions: Which Is Ideal for Your Industry
  • Which Is Better? - Exotel or Smartflo - Cloud Telephony Solutions

Comparison of Exotel vs Smartflo - Cloud Telephony Solutions In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. Smartflo - Cloud Telephony Solutions is known for functionalities like Customizable Dashboard, Agents and commissions, Call Routing and Privacy. When you compare Exotel vs Smartflo - Cloud Telephony Solutions, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and Smartflo - Cloud Telephony Solutions In terms of Deployment Type

While Exotel supports Web Based deployment; Smartflo - Cloud Telephony Solutions is suitable for Web Based deployment. While selecting between Exotel and Smartflo - Cloud Telephony Solutions, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or Smartflo - Cloud Telephony Solutions: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, Smartflo - Cloud Telephony Solutions is a better choice. If you are confused between Exotel or Smartflo - Cloud Telephony Solutions, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or Smartflo - Cloud Telephony Solutions

Exotel and Smartflo - Cloud Telephony Solutions can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and Smartflo - Cloud Telephony Solutions during demo to decide which one is best for your business.

Author: Techjockey Team

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