HubSpot CRM VS Support CRM

Let’s have a side-by-side comparison of HubSpot CRM vs Support CRM to find out which one is better. This software comparison between HubSpot CRM and Support CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether HubSpot CRM or Support CRM fits your business.

Comparison

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HubSpot CRM

4.8

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Support CRM

4.8

Get Free Demo

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.8

16 Ratings & 16 Reviews

Features 4.9

Value for Money 4.9

Ease of Use 4.7

Customer Support 4.9

Likelihood to Recommend

See all HubSpot CRM reviews

4.8

12 Ratings & 11 Reviews

Features 5

Value for Money 4.9

Ease of Use 4.6

Customer Support 4.9

Likelihood to Recommend

See all Support CRM reviews

Pros & Cons

Pros

The software offers engaging dashboards, where you can see all your notification...Read more - Vicky Feb 23, 2024

Most convenient software for contact management and lead management. I can also ...Read more - neha khatri Feb 23, 2024

Features, Ease of use, Simplicity and Comprehensive customer service management ...Read more - chetan N shah Feb 21, 2025

Very easy to use and our team is completely dependent on this application, for c...Read more - Shreyas Feb 18, 2025

Cons

In starting, it requires extra assistance to work with it. The features can be a...Read more - Vicky Feb 23, 2024

It takes time to transfer and upload the files - neha khatri Feb 23, 2024

Non-Borwser based - chetan N shah Feb 21, 2025

Not Found any cons, we are satisfied with the product - Shreyas Feb 18, 2025

Reviews

Verified customer reviews

The interactive dashboards are the one thing I love about Hubspot.

Vicky Feb 23, 2024

One of the most easy to use CRM software

neha khatri Feb 23, 2024

See all HubSpot CRM reviews

Excellent product

chetan N shah Feb 21, 2025

user friendly , pocket friendly ,

Shreyas Feb 18, 2025

See all Support CRM reviews

Reviews with Video

HubSpot CRM Honest Review Watch Before Using

HubSpot Review Pros Cons HubSpot Marketing Hub

HubSpot CRM Review First impressions from a WordPress agency perspective

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Not Available

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Audit Trail
Sales Performance Reports
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Customer Insights
Performance Tracking
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Opportunity & Pipeline Management
Third Party Integrations
Real Time Analytics
Social Media Integration
Sales Forecasting
Quote Management
Order Management
Account Management
Territory Management
Lead Management
Contact Management
Workflow Automation and Management
Task / Activity Management
Campaign Management
Data Import/Export
Lead Nurturing
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Email Marketing

Quotation Management
Contract Management
Receivable Management
Complaint Management
Inventory Management
Payroll Management
Mobile Application
Attendance Management
Billing & Invoicing

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English
Deutsche
Português
Español

English

Question and Answers

Product related question and answers

What is HubSpot's alternative to Pipedrive's Sales Pipeline View?

HubSpot has a feature called 'Pipeline View' in the Deals section that is the eq... Read more

How can I change roles in Hubspot CRM?

To change roles in HubSpot CRM, go to Settings Users & Teams, select the use... Read more

What does HubSpot integrate with?

HubSpot integrates with over 1,500 apps, including Salesforce, Google Workspace,... Read more

See all HubSpot CRM Questions & Answers

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all HubSpot CRM alternatives

Freshdesk

TxHelpDesk

Stingo Helpdesk

SolarWinds Web Help Desk

See all Support CRM alternatives

HubSpot CRM vs Support CRM Comparison FAQs

Software questions,
answered

While HubSpot CRM offers customized features, Support CRM has diverse modules. Select between HubSpot CRM or Support CRM as per your business needs.

Both these products offer similar features but with a different approach. While HubSpot CRM emphasizes on user experiences, Support CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While HubSpot CRM offers add-ons along with essential features, Support CRM emphasizes on customization.

No, the difference between HubSpot CRM and Support CRM lies in terms of features and functionalities. While HubSpot CRM can be customized as per the user’s needs, Support CRM addresses the diverse audience.

It depends upon your business requirement. Both HubSpot CRM and Support CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While HubSpot CRM is customizable, HubSpot CRM offers comprehensive modules.

A Quick Comparison Between HubSpot CRM vs Support CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of HubSpot CRM vs Support CRM In terms of Features
Comparison Between HubSpot CRM and Support CRM In terms of Deployment Type
HubSpot CRM or Support CRM: Which Is Ideal for Your Industry
Which Is Better? - HubSpot CRM or Support CRM

Comparison of HubSpot CRM vs Support CRM In terms of Features

HubSpot CRM includes features like Audit Trail, Sales Performance Reports, GDPR & Data Privacy and Backup & Disaster Recovery. Support CRM is known for functionalities like Quotation Management, Contract Management, Receivable Management and Complaint Management. When you compare HubSpot CRM vs Support CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between HubSpot CRM and Support CRM In terms of Deployment Type

While HubSpot CRM supports Web Based deployment; Support CRM is suitable for Web Based deployment. While selecting between HubSpot CRM and Support CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

HubSpot CRM or Support CRM: Which Is Ideal for Your Industry

HubSpot CRM is ideal for industries like All Industries. For All Industries, Support CRM is a better choice. If you are confused between HubSpot CRM or Support CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - HubSpot CRM or Support CRM

HubSpot CRM and Support CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare HubSpot CRM and Support CRM during demo to decide which one is best for your business.

Author: Techjockey Team

HubSpot CRM VS Support CRM

We provide the best software solution for your business needs

HubSpot CRM vs Support CRM Comparison FAQs

Is HubSpot CRM better than Support CRM?

Are HubSpot CRM and Support CRM same?

Which is better HubSpot CRM or Support CRM?

Is HubSpot CRM the same as Support CRM?

Can HubSpot CRM replace Support CRM?

What is the difference between HubSpot CRM and Support CRM?

A Quick Comparison Between HubSpot CRM vs Support CRM

Comparison of HubSpot CRM vs Support CRM In terms of Features

Comparison Between HubSpot CRM and Support CRM In terms of Deployment Type

HubSpot CRM or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - HubSpot CRM or Support CRM

HubSpot CRM VS Support CRM

We provide the best software solution for your business needs

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HubSpot CRM vs Support CRM Comparison FAQs

Is HubSpot CRM better than Support CRM?

Are HubSpot CRM and Support CRM same?

Which is better HubSpot CRM or Support CRM?

Is HubSpot CRM the same as Support CRM?

Can HubSpot CRM replace Support CRM?

What is the difference between HubSpot CRM and Support CRM?

A Quick Comparison Between HubSpot CRM vs Support CRM

Comparison of HubSpot CRM vs Support CRM In terms of Features

Comparison Between HubSpot CRM and Support CRM In terms of Deployment Type

HubSpot CRM or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - HubSpot CRM or Support CRM

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