Livevox VS Twilio

Let’s have a side-by-side comparison of Livevox vs Twilio to find out which one is better. This software comparison between Livevox and Twilio is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Livevox or Twilio fits your business.

Comparison

Add Product

Livevox

4.3

Get Free Demo

Twilio

4.5

Get Free Demo

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

Price on Request

Get customise plan according to your business requirement

Get Price

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.3

6 Ratings & 0 Reviews

Features 4.1

Value for Money 4.4

Ease of Use 4.5

Customer Support 4.1

Likelihood to Recommend

4.5

5 Ratings & 5 Reviews

Features 4.4

Value for Money 4.6

Ease of Use 4.5

Customer Support 4.6

Likelihood to Recommend

See all Twilio reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

test - Test May 10, 2024

Twilio's programmable messaging and two-way messaging allow me to talk to my cus...Read more - Sarthak Sep 05, 2022

Cons

Not Available

Currently no cons are available. Please check back later

So far so good. I haven’t faced any issues with Twilio yet now. This has been ...Read more - Sarthak Sep 05, 2022

The only disadvantage that I feel is that Twilio lacks some powerful tracking to...Read more - Mohit Garg Sep 01, 2022

Reviews

Verified customer reviews

Rating

Nitin Kesarkar ? Real Estate Consultant Nov 15, 2024

Rating

Midhlaj Midhlaj Poonath Oct 09, 2024

test

Test May 10, 2024

A powerful solution to connect with customers via various messaging channels.

Sarthak Sep 05, 2022

See all Twilio reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Twilio Comprehensive Review of Pricing, Plans, Features etc.

See all (1)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

Healthcare
Finance
Telecom

Telecom

Features

Product features

Call Recording
Campaign Management
Inbound Call Center
Manual Dialer
Queue Management
Reporting & Analytics
Chat with visitors in real-time
Outbound Call Center
Call Scripting

Chat / Messaging
Programmable Voice
Video
Email Delivery
Audio / Video Conferencing
Integration
Flexible Workflow
Cross-Channel Communication
API

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Freshdesk Contact Center

Cube Call centre Solution

MyOperator

SanCCS

See all Livevox alternatives

Freshdesk Contact Center

Cube Call centre Solution

MyOperator

SanCCS

See all Twilio alternatives

Livevox vs Twilio Comparison FAQs

Software questions,
answered

While Livevox offers customized features, Twilio has diverse modules. Select between Livevox or Twilio as per your business needs.

Both these products offer similar features but with a different approach. While Livevox emphasizes on user experiences, Twilio focuses on functionalities.

It all depends on the functionalities that you prefer. While Livevox offers add-ons along with essential features, Twilio emphasizes on customization.

No, the difference between Livevox and Twilio lies in terms of features and functionalities. While Livevox can be customized as per the user’s needs, Twilio addresses the diverse audience.

It depends upon your business requirement. Both Livevox and Twilio provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Livevox is customizable, Livevox offers comprehensive modules.

A Quick Comparison Between Livevox vs Twilio

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Livevox vs Twilio In terms of Features
Comparison Between Livevox and Twilio In terms of Deployment Type
Livevox or Twilio : Which Is Ideal for Your Industry
Which Is Better? - Livevox or Twilio

Comparison of Livevox vs Twilio In terms of Features

Livevox includes features like Call Recording, Campaign Management, Inbound Call Center and Manual Dialer. Twilio is known for functionalities like Chat / Messaging, Voicemail, Image & Video and Email Designer. When you compare Livevox vs Twilio , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Livevox and Twilio In terms of Deployment Type

While Livevox supports Web Based deployment; Twilio is suitable for Web Based deployment. While selecting between Livevox and Twilio , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Livevox or Twilio : Which Is Ideal for Your Industry

Livevox is ideal for industries like Healthcare, Finance and Telecom. For Telecom, Twilio is a better choice. If you are confused between Livevox or Twilio , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Livevox or Twilio

Livevox and Twilio can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Livevox and Twilio during demo to decide which one is best for your business.

Author: Techjockey Team

Livevox VS Twilio

We provide the best software solution for your business needs

Livevox vs Twilio Comparison FAQs

Is Livevox better than Twilio ?

Are Livevox and Twilio same?

Which is better Livevox or Twilio ?

Is Livevox the same as Twilio ?

Can Livevox replace Twilio ?

What is the difference between Livevox and Twilio ?

A Quick Comparison Between Livevox vs Twilio

Comparison of Livevox vs Twilio In terms of Features

Comparison Between Livevox and Twilio In terms of Deployment Type

Livevox or Twilio : Which Is Ideal for Your Industry

Which Is Better? - Livevox or Twilio

Livevox VS Twilio

We provide the best software solution for your business needs

We've sent an OTP verification code to

Livevox vs Twilio Comparison FAQs

Is Livevox better than Twilio ?

Are Livevox and Twilio same?

Which is better Livevox or Twilio ?

Is Livevox the same as Twilio ?

Can Livevox replace Twilio ?

What is the difference between Livevox and Twilio ?

A Quick Comparison Between Livevox vs Twilio

Comparison of Livevox vs Twilio In terms of Features

Comparison Between Livevox and Twilio In terms of Deployment Type

Livevox or Twilio : Which Is Ideal for Your Industry

Which Is Better? - Livevox or Twilio

We've sent an OTP verification
code to