Microsoft Dynamics Crm VS Pipedrive CRM VS Salesforce CRM

Let’s have a side-by-side comparison of Microsoft Dynamics Crm vs Pipedrive CRM vs Salesforce CRM to find out which one is better. This software comparison between Microsoft Dynamics Crm and Pipedrive CRM and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Dynamics Crm or Pipedrive CRM or Salesforce CRM fits your business.

Comparison

Pricing

Price Plans

$ 65

Dynamics 365 Sales Professional

$ 105

Dynamics 365 Sales Enterprise Edition

$ 150

Dynamics 365 Sales Premium

View Details

$ 19

Essential

$ 34

Advanced

$ 64

Professional

+ 2 more plans

$ 25

Starter Suite-[Billed monthly or annually]

$ 100

Pro Suite-[Billed annually]

$ 165

Enterprise-[Billed annually]

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Ratings

Overall ratings

4.0

5 Ratings & 1 Reviews

Features 4

Value for Money 4.3

Ease of Use 3.7

Customer Support 4.1

Likelihood to Recommend

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3.8

5 Ratings & 5 Reviews

Features 4.1

Value for Money 3.5

Ease of Use 3.4

Customer Support 4.5

Likelihood to Recommend

See all Pipedrive CRM reviews

4.6

41 Ratings & 29 Reviews

Features 4.6

Value for Money 4.4

Ease of Use 4.6

Customer Support 4.6

Likelihood to Recommend

See all Salesforce CRM reviews

Pros & Cons

Pros

AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025

Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025

Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025

Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025

Cons

Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025

Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025

Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025

High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025

Reviews

Verified customer reviews

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

Rating

Himanshu Ji Jan 19, 2025

See all Microsoft Dynamics Crm reviews

Great Customization but Limited for Scaling Businesses

Palak Girdhar Feb 13, 2025

Perfect for Sales-Focused Teams Needing Pipeline Clarity

Nitin Motwani Feb 13, 2025

See all Pipedrive CRM reviews

NISHANT PATEL May 15, 2025

CRM Software

Aimcashless May 06, 2025

See all Salesforce CRM reviews

Reviews with Video

Not Available

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

All Industries

Features

Product features

Audit Trail
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Insights
Forecasting & Trends
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Data Import/Export
Real Time Analytics
Social Media Integration
Lead Scoring
Sales Forecasting
Predictive Analytics
Quote Management
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Lead Nurturing
Deal Management
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Task / Activity Management
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Contact Management

Customizable Pipeline Views
Deal Rotting
Lead Assignment
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Third Party Integrations
Audit Trails
Chatbots
Quote & Proposal Management
Document Sharing & File Storage
Forecasting & Trends
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Backup & Disaster Recovery
Email Marketing Tools
Call Tracking and Recording
Activity History
Customizable Workflows
Lead Qualification
Sales Forecasting
Predictive Analytics
Opportunity Management
Order Management
Account Management
Contact Management
Sales Reports
Goal Management
Online Lead Management
Audit Logs
Lead Generation
Lead Capture Automation
Task Automation 
Calendar Integration
Customer Profiles
Lead Tracking
Data Encryption
API Access
Task Management
Workflow Automation
Real Estate Lead Management

Audit Trail
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Forecasting & Trends
Performance Tracking
Event-Triggered Notifications
Permission Management
Case Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Activity History
Contact Segmentation
Customer Profiles
Account Management
Lead Management
Contact Management
Workflow Automation and Management
Task / Activity Management
Data Import/Export
Predictive Analytics
Quote Management
Order Management
Campaign Management
Territory Management
Sales Forecasting
Lead Scoring
Third Party Integrations
Role-Based Access Control (RBAC)
Team Communication
Campaign Performance
Calendar Integration
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Real Time Analytics
Social Media Integration
Email Marketing

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Nederlands
English
français
Italiano

Question and Answers

Product related question and answers

How does MS Dynamics CRM enable personalized customer experiences through segmentation and targeting?

MS Dynamics CRM enables personalized experiences by allowing detailed customer s... Read more

Does MS Dynamics CRM support integrations with other ERP and finance systems?

Yes, MS Dynamics CRM integrates with ERP and finance systems, particularly those... Read more

How easy is it to migrate from another CRM to MS Dynamics CRM?

MS Dynamics CRM provides tools and services for a smooth migration, including da... Read more

See all Microsoft Dynamics Crm Questions & Answers

Does Pipedrive offer mobile access for sales teams on the go?

Yes, Pipedrive offers mobile applications for iOS and Android devices. These app... Read more

Can Pipedrive integrate with my existing marketing tools like Mailchimp?

Yes, Pipedrive works well with many marketing tools, like Mailchimp. This means ... Read more

Which is the best Sales CRM: Pipedrive or Salesmate?

Pipedrive and Salesmate are both great tools for sales, but they serve different... Read more

See all Pipedrive CRM Questions & Answers

What are the benefits of Salesforce's Sales cloud compared to other CRM solutions?

Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more

What are some of the benefits of using a sales CRM like Salesforce or Pipedrive over managing your leads in Excel sheets?

CRM tools offer automation, data centralization, real-time updates, and analytic... Read more

What is the pricing structure of Salesforce Sales Cloud for small businesses?

The pricing of Salesforce Sales Cloud starts at $25 per user per month for small... Read more

See all Salesforce CRM Questions & Answers

Alternatives

Top Alternative Products

Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 Team Members

Zoho CRM

CrmOne

See all Microsoft Dynamics Crm alternatives

Freshsales CRM

Kylas Sales CRM

Kommo Sales CRM

monday CRM

See all Pipedrive CRM alternatives

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Salesforce CRM alternatives

Microsoft Dynamics Crm VS Pipedrive CRM VS Salesforce CRM

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