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Office24By7 VS Exotel

Let’s have a side-by-side comparison of Office24By7 vs Exotel to find out which one is better. This software comparison between Office24By7 and Exotel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Office24By7 or Exotel fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 19 Ratings & 19 Reviews
  • icon_desktop icon_Android
  • img 5 Ratings & 5 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

₹ 1400

Unlimited Plan (IVR Pricing)

₹ 2000

Unlimited Plan (Cloud Telephony Pricing)

View Details img

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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  • img
  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.9

19 Ratings & 19 Reviews

100% Likelihood to Recommend

5

5 Ratings & 5 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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It has in-built cloud telephony, which can be used to conduct voice, SMS, email ...Read more - Sharath Nov 18, 2024

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very reasonable price with good features and excellent customer support is respo...Read more - Pranav Mohan Nov 14, 2024

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It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

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Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

Cons

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I didn't find any negatives to point out as such. Everything about them is so go...Read more - Sharath Nov 18, 2024

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Product UI was not updated till Nov 2024. - Pranav Mohan Nov 14, 2024

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Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

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It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

Reviews

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Verified customer reviews

Awesome CRM! Just love it!

Sharath Nov 18, 2024

Great customer support !

Pranav Mohan Nov 14, 2024

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgEducation
  • imgHealthcare
  • imgLogistics
  • imgE-Commerce

We provide the best software solution for your business needs

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Features

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Product features

  • checked Call Center Management
  • checked Post Call Survey
  • checked Inbound Call Management
  • checked Hierarchical Monitoring
  • checked Mobile CRM
  • checked Sales Automation
  • checked Contact Management
  • checked Email Marketing
  • checked Drip Marketing Automation
  • checked Communication
  • checked OTP Authentication
  • checked Surveys & Feedback
  • checked Reports & Dashboard
  • checked Voice & Data Integration
  • checked Get Real-Time Notifications
  • checked Call & SMS Filtering
  • checked Reports & Analytics
  • checked Call Recording
  • checked Missed Call Services
  • checked Repeat calls missed
  • checked Customer Management
  • checked SMS Integration
  • checked Voicemail
  • checked Daily Email Reports

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions


KrispCall

KrispCall


Mcube

Mcube


Knowlarity

Knowlarity


See all Office24By7 alternatives img
Knowlarity SuperReceptionist

Knowlarity SuperReceptionist


EasyGoIVR

EasyGoIVR


Agilis IVR

Agilis IVR


Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting


See all Exotel alternatives img

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Similar Comparison

Office24By7 vs Exotel Comparison FAQs

Software questions,
answered

While Office24By7 offers customized features, Exotel has diverse modules. Select between Office24By7 or Exotel as per your business needs.

Both these products offer similar features but with a different approach. While Office24By7 emphasizes on user experiences, Exotel focuses on functionalities.

It all depends on the functionalities that you prefer. While Office24By7 offers add-ons along with essential features, Exotel emphasizes on customization.

No, the difference between Office24By7 and Exotel lies in terms of features and functionalities. While Office24By7 can be customized as per the user’s needs, Exotel addresses the diverse audience.

It depends upon your business requirement. Both Office24By7 and Exotel provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Office24By7 is customizable, Office24By7 offers comprehensive modules.

A Quick Comparison Between Office24By7 vs Exotel

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Office24By7 vs Exotel In terms of Features
  • Comparison Between Office24By7 and Exotel In terms of Deployment Type
  • Office24By7 or Exotel: Which Is Ideal for Your Industry
  • Which Is Better? - Office24By7 or Exotel

Comparison of Office24By7 vs Exotel In terms of Features

Office24By7 includes features like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. Exotel is known for functionalities like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. When you compare Office24By7 vs Exotel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Office24By7 and Exotel In terms of Deployment Type

While Office24By7 supports Web Based and On Premises deployment; Exotel is suitable for Web Based deployment. While selecting between Office24By7 and Exotel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Office24By7 or Exotel: Which Is Ideal for Your Industry

Office24By7 is ideal for industries like All Industries. For Education, Healthcare and Logistics, Exotel is a better choice. If you are confused between Office24By7 or Exotel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Office24By7 or Exotel

Office24By7 and Exotel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Office24By7 and Exotel during demo to decide which one is best for your business.

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