Let’s have a side-by-side comparison of Pipedrive CRM vs SugarCRM vs Vtiger CRM to find out which one is better. This software comparison between Pipedrive CRM and SugarCRM and Vtiger CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Pipedrive CRM or SugarCRM or Vtiger CRM fits your business.
Comparison
Quick View
5 Ratings & 5 Reviews
16 Ratings & 12 Reviews
13 Ratings & 13 Reviews
Pricing
Price Plans
$ 19
Essentials-(Billed Annually)$ 59
Standard-(Billed Annually)$ 85
Advanced-(Billed Annually)₹ 1050
ONE GROWTH (Standard)₹ 2940
ONE PROFESSIONAL (Standard)₹ 4060
ONE ENTERPRISE (Standard)
Free Trial
Offers
Available offers & discounts
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
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Best deals by our expert on your business requirements
Ratings
Pros & Cons
Pros
Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025
Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025
I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025
It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025
Vtiger integrate well with other tools that my team uses such as Google Apps, Ma...Read more - vineet gupta Feb 24, 2025
The customer support is always helpful. When I need help, the support team is re...Read more - Vijay Narang Feb 22, 2025
Cons
No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025
Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025
They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025
The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025
It does have occasional sync issues. I noticed that sometimes data syncing betwe...Read more - vineet gupta Feb 24, 2025
The tutorials and documentation are not clear and I had to go through the intern...Read more - Vijay Narang Feb 22, 2025
Reviews
Verified customer reviews
Great Customization but Limited for Scaling Businesses
Palak Girdhar Feb 13, 2025
Perfect for Sales-Focused Teams Needing Pipeline Clarity
Nitin Motwani Feb 13, 2025
Solid Support but Could Do with Some Cleanup
Kingsley Feb 19, 2025
Perfect for Integrations but Lacks Advanced Reporting
Rabin sarkar Feb 09, 2025
Great Integrations but Sync Issues Can Be Frustrating
vineet gupta Feb 24, 2025
Helpful Support Team but Documentation Needs Improvement
Vijay Narang Feb 22, 2025
Reviews with Video
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customizable Pipeline Views
Deal Rotting
Lead Assignment
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Third Party Integrations
Audit Trails
Chatbots
Quote & Proposal Management
Document Sharing & File Storage
Forecasting & Trends
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Backup & Disaster Recovery
Email Marketing Tools
Call Tracking and Recording
Activity History
Customizable Workflows
Lead Qualification
Sales Forecasting
Predictive Analytics
Opportunity Management
Order Management
Account Management
Contact Management
Sales Reports
Goal Management
Online Lead Management
Audit Logs
Lead Generation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
Lead Tracking
Data Encryption
API Access
Task Management
Workflow Automation
Real Estate Lead Management
Audit Trail
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Backup & Disaster Recovery
GDPR & Data Privacy
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
Workflow Automation and Management
Task / Activity Management
Sales Forecasting
Predictive Analytics
Quote Management
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Lead Scoring
Social Media Integration
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Real Time Analytics
Touchpoint Monitoring
Audit Trail
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Custom Dashboards
Sales Performance Reports
Opportunity & Pipeline Management
Task / Activity Management
Quote Management
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Sales Forecasting
Predictive Analytics
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Lead Scoring
Social Media Integration
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Real Time Analytics
Budget Tracking
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English français Deutsche Italiano Español English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Question and Answers
Product related question and answers
Here’s how you can set up a workflow in Pipedrive: Access Workflow Autom... Read more
Steps to Create a Workflow in Pipedrive Go to the Automations Section – ... Read more
Yes, Pipedrive offers mobile applications for iOS and Android devices. These app... Read more
SugarCRM offers detailed reporting and analytics tools, including customizable d... Read more
Yes, SugarCRM supports multiple languages and currencies, making it suitable for... Read more
SugarCRM is highly customizable, with options for custom modules, workflows, rep... Read more
To uninstall a module in Vtiger, go to the Module Manager, find the module you w... Read more
To create an invoice in Vtiger CRM, go to the Invoices module, click on Add Invo... Read more
To create a new module in Vtiger CRM 7, you can use the Module Builder tool avai... Read more
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