There are two ways. Either ask a contact or colleague who uses Aconex to search for your organization in the Global Directory, or contact our Service Desk.

Aconex isn’t like the free online services you may use. New users can’t just sign up and create accounts — for one thing, they wouldn’t be able to see any projects. Also, they wouldn’t be associated with a company in Aconex. If the new user is you, or someone in your organization... Your organization needs to register to use Aconex if it hasn’t already. Then, your Organization Admin needs to create an account for the new user and give them access to projects. If you’re already using Aconex, find out who your Organization Admin is here. If the new user is someone from another organization, you can invite them to your project whether or not they’re already using Aconex. If the new user’s organization isn’t registered to use Aconex, that user will only be able to operate as a guest, with restricted capabilities.

Downloaded the authenticator app, but yet to connect to Aconex and log in using 2 Step Verification? You connect by entering the QR code or “secret key” on your device: Apple iOS Android Blackberry Windows Phone Windows desktop

If you made a mistake entering your password, so your account became locked, you can reset it yourself. Click the Forgotten your login/password? link on the login page and follow the instructions. This will unlock your account. If you leave an organization, the Organization Administrator should lock and disable your account. You’ll need to ask the Organization Administrator at your new organization to create a new account for you. If your account has been locked and disabled in error, ask your Organization Administrator to grant you access.

There are two ways to upload and supersede files in batches. The one you’ll use will probably depend on the number of documents you’re working with.