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Angoor AI

Brand : Angoor AI Private Limited

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Angoor AI Features

Customer Data Management (CDM)

  • icon_check Contact Management Stores unified user personas, profiles, and active contact information centrally.
  • icon_check Account Management Maintains histories, past orders, and interaction contexts for individual consumer records.
  • icon_check Customer Profiles Aggregates interaction contexts, variables, and purchase logs into clean, personal dashboards.
  • icon_check Contact Segmentation Categorizes consumers into custom target groups via automated conversational labeling engines.
  • icon_check Activity History Compiles a historical timeline of past conversations, notifications, and user engagements.

Sales Management

  • icon_check Lead Management Automatically captures, qualifies, and tracks inbound prospective clients across social networks.
  • icon_check Order Management Links with ecommerce platforms like Shopify to check order statuses, updates, and return details.
  • icon_check Deal Management Traces conversational pipelines from structural intent discovery down to completed retail sales.
  • icon_check Sales Automation Eradicates manual tasks by automating pre-sales product discovery and catalog checkouts.
  • icon_check Workflow Automation and Management Features a low-code canvas to construct complex, multi-step customer engagement flows.
  • icon_check Opportunity & Pipeline Management Visually traces active conversational pipelines to see conversion blockages across platforms.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.

Marketing Automation

  • icon_check Email Marketing Automates promotional and lifecycle re-engagement emails via AI-orchestrated message loops.
  • icon_check Campaign Management Configures and deploys targeted cross-channel promotional broadcasts to engage consumers.
  • icon_check Lead Nurturing Engages cold cart-abandoners or old prospective shoppers continuously via automated follow-ups.
  • icon_check Customer Journey Tracking Monitors unified touchpoints over multiple channels to preserve continuous client interactions.
  • icon_check Customer Segmentation Uses AI semantic engines to automatically bucket customers based on their expressions and intent.
  • icon_check Event-Triggered Workflows Fires targeted multi-channel replies the instant a customer drops a cart or texts a keyword.
  • icon_check Automated Campaigns Schedules and transmits bulk marketing alerts across WhatsApp, SMS, or Email environments.

Data Sourcing / Integrations

  • icon_check Social Media Integration Integrates deeply with Meta channels including Instagram DMs and Facebook Messenger instantly.
  • icon_check Data Import/Export Ingests knowledge bases, product listings, and contact documents via CSV or external databases.
  • icon_check API Access Exposes programmatic endpoints to push or pull data and link custom internal business systems.
  • icon_check Calendar Integration Connects with schedule hubs to support booking sales consultations or booking team calls.
  • icon_check Third Party Integrations Connects with standard tools like Shopify, HubSpot, Zoho CRM, ClickPost, and Unicommerce.
  • icon_check Email Marketing Tools Integration Syncs cross-channel interaction variables with popular external cloud emailing platforms.
  • icon_check Marketing Tools Integration Links with digital marketing ecosystems to keep customer data consistent and updated.
  • icon_check eCommerce Integrations Native connectivity linking storefront backends to let AI look up active catalog data.
  • icon_check Interactive Voice Response (IVR) Integration Integrates with smart Voice AI telecalling backends to handle inbound and outbound phone calls.

Collaboration Tools

  • icon_check Team Communication Connects human operators with AI agents to share ticket contexts smoothly during manual transfers.
  • icon_check Task / Activity Management Organizes, tracks, and routes required backend support tasks and active customer tickets.
  • icon_check Document Sharing & File Storage Manages core company documentation, FAQs, and files to educate the AI knowledge base.
  • icon_check Omnichannel Support & Engagement Unifies WhatsApp, Instagram, Messenger, Web, Calls, and Email into one centralized inbox.

Security & Compliance

  • icon_check Audit Trail Preserves searchable execution logs detailing system mutations, data inputs, and model outputs.
  • icon_check Data Encryption Employs industry-standard transit encryption layers to guarantee complete data privacy.
  • icon_check Role-Based Access Control (RBAC) Restricts administrative configurations, data views, and workspace scopes based on worker groups.
  • icon_check Backup & Disaster Recovery Secure cloud infrastructure utilizing automated database backup routines to guard data.
  • icon_check GDPR & Data Privacy Incorporates robust security architectures to maintain standard consumer data privileges.

AI & Machine Learning

  • icon_check Lead Scoring Evaluates and flags customer intent markers dynamically using post-conversational AI analytics.
  • icon_check Chatbots Employs agentic GenAI assistants capable of processing non-linear queries safely.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.

Reporting & Analytics

  • icon_check Real Time Analytics Streams live customer interaction data, chat metrics, and response metrics onto the portal.
  • icon_check Campaign Performance Displays metric files breaking down message delivery, interactions, and customer feedback.
  • icon_check Custom Dashboards Offers filterable analytical dashboards to track specific customer performance stats.
  • icon_check Sales Performance Reports Measures conversation volumes, lead generation metrics, and conversion statistics over time.
  • icon_check Customer Insights Automatically categorizes and analyzes customer dialogue to uncover underlying pain points.
  • icon_check Performance Tracking Monitors response latencies, resolution percentages, and AI alignment configurations continuously.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Generates instant internal and external alert notifications based on customer actions.
  • icon_check Custom Workflow Alerts Dispatches automated alerts whenever custom logical blocks or triggers are satisfied.
  • icon_check System Errors/Failures Includes LLM Ops logging features to flag platform integration anomalies or tool exceptions.
  • icon_check Customer Interaction Alerts Pushes direct notifications to team members whenever an influx of chat requests occurs.
  • icon_check Workflow Trigger Alerts Alerts internal administrative panels whenever automated cross-channel campaigns activate.
  • icon_check SLA Violations Automatically alerts teams if customer conversations stall or require human handoff routing.
  • icon_check Lead Activity Alerts Alerts internal sales representatives the moment a qualified B2C lead expresses high buying intent.

Angoor AI Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs, MSMBs
  • Email
  • API Integration
  • Live Online, Videos
  • English
  • AI Integrated

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Angoor AI Private Limited Company Details

Brand Name Angoor AI Private Limited
Information Angoor AI is an Agentic AI-native Customer Interaction Platform to help businesses automate their customer engagement across all platforms like WhatsApp, Calls, Web, Instagram, Email, Messenger, everything
Founded Year 2023
Director/Founders Arpit Agrawal, Rishabh Kumar and Anuj Agrawal
Company Size 1-100 Employees

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