Cube Call centre Solution logo Cube Call centre Solution Cube Call centre Solution Cube Call centre Solution
Cube Call centre Solution
Cube Call centre Solution
Cube Call centre Solution

Cube Call centre Solution

by : Cube Software

₹ 177000/Quantity

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Cube Call Center Solution has assisted numerous small to medium-sized business operations across the country. This call centre software supports auto-predictive dialler that facilitates call center employees to make quicker calls. The contact centre software enables users to attend a large number o... Read more

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Cube Call centre Solution Software Overview

What is the Cube Call Center Solution?

Cube Call Center Solution has assisted numerous small to medium-sized business operations across the country. This call centre software supports auto-predictive dialler that facilitates call center employees to make quicker calls. The contact centre software enables users to attend a large number of calls and track them efficiently.It supports both domestic and international calls for inbound and outbound processes.

Cube contact center solution helps businesses enhance their relationship with customers through voice logger, email, SMS IVR, predictive dialer and other functionalities. This telecom software can be used by call centers of all kinds. Sales teams can integrate it with their CRM solutions and report their workflows automatically. Cube Call Center Solution tracks the callers’ data for lead generation purposes.

It covers several sectors across India like police department, educational fields, BPO Sector, medical Sector, health and insurance department, hotels and so on.

Features offered by Cube Call Center Solution:

Here is a list of features offered by Cube Call Center Solution for a quick overview of the software:

  1. best IVR System
  2. Voice logger
  3. Pre-built CRM module
  4. Email
  5. Fax
  6. SMS
  7. Voice mail
  8. Predictive dialler
  9. Progressive dialler
  10. Reports

Benefits of Cube Call Center Solution:

Here are a few benefits of Cube Call Center Solution:

  1. Improvement in the quality of customer service
  2. Enhanced and automated reporting
  3. Significant growth in productivity and efficiency
  4. The escalation in call management, i.e., users can manage their calling list efficiently.
  5. Increase in communication and responsibility
  6. Reduction in non-operational expenditures

Price of Cube Call Center Solution in India

Cube call centre software price starts at Rs 177000/- per quantity. For more details, you can request a callback from the product expert.

Cube Call centre Solution Plans & Pricing

Inbound Licence
194700
  • Option(s)
    • Quick Start Guide (User(s))

Installation (Price: ₹ 17700)

  • Installation
    1

Installation (Price: ₹ 20000)

  • Installation
    1

Installation (Price: ₹ 25000)

  • Installation
    1

Cube Call centre Solution Features

True predictive dialing

This call center software offers predictive diallers for quick and efficient inbound and outbound operations. 

Comprehensive CRM

The software integrates with CRM solution that assists in managing the callers’ details for lead generation.

Call conferencing

Operators can take conference call with their managers for better service provisions. 

Call Recording

The software records all the calls made by agents for training and learning purposes. 

Agent monitoring

Call center managers can monitor the call agent’s performance in real-time. They can access the database easily.

Agent statistics

Managers get access to a performance report of the call agents for assessment and appraisal.  

Real-time campaign manipulation

Organizations can change the message of any campaign and reform workflows in real-time.

Lead IVR Feature

This call center software enables users to offer an IVR message to the leads for confirmation. 

Reports

The software generates reports for the performance of your customer support team and helps analyse the

Voice Mail

Call centre agents can send and receive voice mail messages to and from their customers. 

Progressive Dialer

Progressive diallers enable call agents to minimize time wasted between calls by automatically dialing a number. 

Email & SMS Integration

The software integrates email and SMS communication modules for better interaction. 

Online Fax

Cube Call Center Solutions integrates with popular fax machines to share documents quickly and

Cube Call centre Solution Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based, Perpetual
  • Contact Center
  • All Businesses
  • English
-

Cube Call centre Solution Reviews

72%

Have recommended this product

Overall Score

4.7/5
Based on 3 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

LM

laxman mewada

User

4.8/5

5/5

5/5

4.5/5

5/5

“One can find variety of decisions”

Pros :

Cons :

Posted - Feb 4, 2019

BM

Bhakti Mishra

User

4.8/5

4.7/5

4.3/5

4.7/5

4.4/5

“This website is helpful”

Pros :

Cons :

Posted - Jun 20, 2018

VV

Vivek Verma

User

4.7/5

4.4/5

4/5

4.7/5

4/5

“They suggested several good matches ”

Pros :

Cons :

Posted - Jun 13, 2018

Cube Software Brand Details

Brand Name Cube Software
Information Cube is a financial planning and analysis software that empowers finance teams and businesses in delivering insights. It provides the capabilities to deliver custom reports for regulatory groups, executives, team leads, and key stakeholders.
Founded Year 2018
Director/Founders Josh Holat / Christina Ross
Company Size 1-100 Employees
Other Products Cube CRM, Cube IP Voice Logger, Cube Call Billing Software

Cube Call centre Solution FAQ

A. Yes, you can customize the entire software according to your necessities. It includes the features you want to include or exclude, adding logo, etc.
A. Cube Call Center Software provides service for at least 5 users.
A. This customer care software works for both inbound and outbound sales workflows.
A. The minimum system requirements for this call center is windows 7, 8, or 10 operating system.
A. Yes, users can regulate shift workhours according to their preferences.
A. Cube Call Center Software license supports up to 5 users.

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