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True predictive dialing
This call center software offers predictive diallers for quick and efficient inbound and outbound operations.
Comprehensive CRM
The software integrates with CRM solution that assists in managing the callers’ details for lead generation.
Call conferencing
Operators can take conference call with their managers for better service provisions.
Call Recording
The software records all the calls made by agents for training and learning purposes.
Agent monitoring
Call center managers can monitor the call agent’s performance in real-time. They can access the database easily.
Agent statistics
Managers get access to a performance report of the call agents for assessment and appraisal.
Real-time campaign manipulation
Organizations can change the message of any campaign and reform workflows in real-time.
Lead IVR Feature
This call center software enables users to offer an IVR message to the leads for confirmation.
Reports
The software generates reports for the performance of your customer support team and helps analyse the
Voice Mail
Call centre agents can send and receive voice mail messages to and from their customers.
Progressive Dialer
Progressive diallers enable call agents to minimize time wasted between calls by automatically dialing a number.
Email & SMS Integration
The software integrates email and SMS communication modules for better interaction.
Online Fax
Cube Call Center Solutions integrates with popular fax machines to share documents quickly and
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Brand Name | Cube Software |
Information | Cube is a financial planning and analysis software that empowers finance teams and businesses in delivering insights. It provides the capabilities to deliver custom reports for regulatory groups, executives, team leads, and key stakeholders. |
Founded Year | 2018 |
Director/Founders | Josh Holat / Christina Ross |
Company Size | 1-100 Employees |
Other Products | Cube CRM, Cube IP Voice Logger, Cube Call Billing Software |
Q. Can I get customized solutions?
Q. What are the minimum of users?
Q. Does Cube call centre software support outbound sales activities?
Q. What are system requirements for Cube Call Center software?
Q. Can I manage shift timings with this software?
Q. How many users are supported with a single Cube call centre software license?
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