Cube Call centre Solution

Sold by : Cube Software

PRICE ON REQUEST

(4.7) (3 Cube Call centre Solution Reviews)

Ease of Use 4.6

Value for Money 4.4

Features 4.7

Support 4.5

72%

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About Cube Call centre Solution

What is the Cube Call Center Solution?

Cube Call Center Solution has been in the helpline service business in India since 1991. This call center software has assisted numerous small to medium-sized business operations across the country. It is jampacked with features such as auto-predictive dialler that facilitates call center employees to make quicker calls and work appropriately. The software enables users to conduct a large number of calls and track them efficiently.

Cube Call Center Solution advances a contact center solution that assists in the improvement of relations with the customer. The software can be used by call centers of all kinds, sales teams can integrate it with their CRM solutions and report their workflows automatically. Cube Call Center Solutions share data and updates it automatically to and from integrations.

Features offered by Cube Call Center Solution:

Here is a list of features offered by Cube Call Center Solution for a quick overview of the software:

best IVR System
Voice logger
Pre-built CRM module
Email
Fax
SMS
Voice mail
Predictive dialler
Progressive dialler
Reports

Benefits of Cube Call Center Solution:

Here are a few benefits of Cube Call Center Solution:

Improvement in quality of customer service
Enhanced and automated reporting
Significant growth in productivity and efficiency
The escalation in call management, i.e., users can manage their calling list efficiently.
Increase in communication and responsibility
Reduction in non-operational expenditures

Price of Cube Call Center Solution in India:

The price of Cube Call Center Solution varies on customer requirements. Please request a call for further inquiries regarding the software, and our sales team will contact you shortly.

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Cube Call centre Solution Price

Cube Call centre Solution price is available on request

Cube Call centre Solution Features

True predictive dialing

This call center software offers predictive diallers for quick and efficient inbound and outbound operations.

Comprehensive CRM

The software consists of a thorough CRM solution that assists in the management of sales and establishing a fruitful customer relationships.

Call conferencing

Operators can take conference call with their managers for better service provisions.

Call Recording

The software records all the call made by call center for reconciliation purposes.

Agent monitoring

Call center managers can monitor the call agent’s performance in real-time. They can access the database and check for call recordings and their activity log.

Agent statistics

Managers can get access to a performance report of the call agent for assessment and appraisal.

Real-time campaign manipulation

Organizations can change the objective or properties of the campaign and reform workflows in real-time.

Lead IVR Feature

This call center software enables users to offer an IVR message to lead for confirmation.

Reports

The software generates reports for the performance of the entire workforce and gives a better overview of the operational pain points.

Voice Mail

Call Agents can send and receive voice mail messages from to and from their customers, respectively.

Progressive Dialer

Progressive diallers enable call agents to minimize time wasted between calls by automatically dialing a number.

Email & SMS Integration

The software integrates email and SMS communication modules for better interaction.

Online Fax

Cube Call Center Solutions integrates with fax machine to deliver documents quickly and effectivley.

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Cube Call centre Solution Specifications

Cube Call centre Solution Reviews

Highly Recommended

OVERALL 4.7

5 star

100%

4 star

3 star

2 star

1 star

Customer Feedback

Ease of Use 4.6

Value for Money 4.4

Features 4.6

Support 4.4

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

laxman mewada

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

One can find variety of decisions

PROS : Simple to utilize, such huge numbers of Reports, Easy setup with instruments, user friendly UI, Variety of decisions

CONS : NO CONS

Feb 4 2019

Bhakti Mishra

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

This website is helpful

PROS : They provided information I may not have found otherwise. We are considering two of the solutions they recommended, and at least one of them we were unlikely to know about otherwise. The followup calls from the solution providers were a little aggressive--but overall it was a worthwhile exercise and I would recommend Techjockey.

CONS : N/A

Jun 20 2018

Vivek Verma

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

They suggested several good matches

PROS : Very quick response from initial enquiry, good providers were recommended who likewise followed up very quickly.

CONS : N/A