Cube Call centre Solution Software Overview

What is the Cube Call Center Solution?

Cube Call Center Solution has assisted numerous small to medium-sized business operations across the country. This call centre software supports auto-predictive dialler that facilitates call center employees to make quicker calls. The contact centre software enables users to attend a large number of calls and track them efficiently.It supports both domestic and international calls for inbound and outbound processes.

Cube contact center solution helps businesses enhance their relationship with customers through voice logger, email, SMS IVR, predictive dialer and other functionalities. This telecom software can be used by call centers of all kinds. Sales teams can integrate it with their CRM solutions and report their workflows automatically. Cube Call Center Solution tracks the callers’ data for lead generation purposes.

It covers several sectors across India like police department, educational fields, BPO Sector, medical Sector, health and insurance department, hotels and so on.

Features offered by Cube Call Center Solution:

Here is a list of features offered by Cube Call Center Solution for a quick overview of the software:

best IVR System
Voice logger
Pre-built CRM module
Email
Fax
SMS
Voice mail
Predictive dialler
Progressive dialler
Reports

Benefits of Cube Call Center Solution:

Here are a few benefits of Cube Call Center Solution:

Improvement in the quality of customer service
Enhanced and automated reporting
Significant growth in productivity and efficiency
The escalation in call management, i.e., users can manage their calling list efficiently.
Increase in communication and responsibility
Reduction in non-operational expenditures

Price of Cube Call Center Solution in India

Cube call centre software price starts at Rs 177000/- per quantity. For more details, you can request a callback from the product expert.

Cube Call centre Solution Plans & Pricing

Inbound Licence

₹ 194700

Option(s)
- Quick Start Guide (User(s))

Installation (Price: ₹ 17700)

Installation

1

Installation (Price: ₹ 20000)

Installation

1

Installation (Price: ₹ 25000)

Installation

1

Cube Call centre Solution Gallery

Cube Call centre Solution Features

True predictive dialing

This call center software offers predictive diallers for quick and efficient inbound and outbound operations.

Comprehensive CRM

The software integrates with CRM solution that assists in managing the callers’ details for lead generation.

Call conferencing

Operators can take conference call with their managers for better service provisions.

Call Recording

The software records all the calls made by agents for training and learning purposes.

Agent monitoring

Call center managers can monitor the call agent’s performance in real-time. They can access the database easily.

Agent statistics

Managers get access to a performance report of the call agents for assessment and appraisal. 

Real-time campaign manipulation

Organizations can change the message of any campaign and reform workflows in real-time.

Lead IVR Feature

This call center software enables users to offer an IVR message to the leads for confirmation. 

Reports

The software generates reports for the performance of your customer support team and helps analyse the

Voice Mail

Call centre agents can send and receive voice mail messages to and from their customers. 

Progressive Dialer

Progressive diallers enable call agents to minimize time wasted between calls by automatically dialing a number.

Email & SMS Integration

The software integrates email and SMS communication modules for better interaction.

Online Fax

Cube Call Center Solutions integrates with popular fax machines to share documents quickly and

Cube Call centre Solution Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows
Desktop
Web-Based, Perpetual
Contact Center
All Businesses
English

Cube Call centre Solution Reviews

Have recommended this product

Overall Score

4.7/5

Based on 3 Reviews

Features 4.6/5

Value for Money 4.4/5

Ease of Use 4.6/5

Customer Support 4.4/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

LM

laxman mewada

User

Overall

4.8/5

Features

5/5

Value for Money

5/5

Ease of use

4.5/5

Customer Support

5/5

“One can find variety of decisions”

Pros : Simple to utilize, such huge numbers of Reports, Easy setup with instruments, user friendly UI, Variety of decisions

Cons : NO CONS

Posted - Feb 4, 2019

BM

Bhakti Mishra

User

Overall

4.8/5

Features

4.7/5

Value for Money

4.3/5

Ease of use

4.7/5

Customer Support

4.4/5

“This website is helpful”

Pros : They provided information I may not have found otherwise. We are considering two of the solutions they recommended, and at least one of them we were unlikely to know about otherwise. The followup calls from the solution providers were a little aggressive--but overall it was a worthwhile exercise and I would recommend Techjockey.

Cons : N/A

Posted - Jun 20, 2018

VV

Vivek Verma

User

Overall

4.7/5

Features

4.4/5

Value for Money

4/5

Ease of use

4.7/5

Customer Support

4/5

“They suggested several good matches ”

Pros : Very quick response from initial enquiry, good providers were recommended who likewise followed up very quickly.

Cons : N/A

Posted - Jun 13, 2018

See all Cube Call reviews

Cube Software Brand Details

Brand Name	Cube Software
Information	Cube is a financial planning and analysis software that empowers finance teams and businesses in delivering insights. It provides the capabilities to deliver custom reports for regulatory groups, executives, team leads, and key stakeholders.
Founded Year	2018
Director/Founders	Josh Holat / Christina Ross
Company Size	1-100 Employees
Other Products	Cube CRM, Cube IP Voice Logger, Cube Call Billing Software

Cube Call centre Solution FAQ

Q. Can I get customized solutions?

A. Yes, you can customize the entire software according to your necessities. It includes the features you want to include or exclude, adding logo, etc.

Q. What are the minimum of users?

A. Cube Call Center Software provides service for at least 5 users.

Q. Does Cube call centre software support outbound sales activities?

A. This customer care software works for both inbound and outbound sales workflows.

Q. What are system requirements for Cube Call Center software?

A. The minimum system requirements for this call center is windows 7, 8, or 10 operating system.

Q. Can I manage shift timings with this software?

A. Yes, users can regulate shift workhours according to their preferences.

Q. How many users are supported with a single Cube call centre software license?

A. Cube Call Center Software license supports up to 5 users.

Compare Cube Call centre Solution With other Call Center Software

Cube Call centre Solution

by : Cube Software

4.7 (3 reviews)

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