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Users who have registered businesses can buy products from merchants on the platform that meet their needs. However, all purchases made on the Platform must be for personal use. Users are forbidden from using any of the products they buy through the Platform for business, advertising, resale, or further distribution.
The user will be sent a Tax Invoice ("GST invoice") for the purchase of all such products, which will, among other things, have the following information printed on it:
- The GSTIN submitted by the User in connection with the registered business of the User.
- The User's specified Entity Name for the User's Registered Business
Please be aware that not every product qualifies for a GST Invoice. Only specific items sold by participating sellers and bearing the callout "GST Invoice Available" on the Platform's product detail page will be qualified for GST Invoice.
The following goods and services will not be eligible for GST Invoice:
- if the items come with Value Added Services such as Complete Mobile Protection or Assured Buyback.
- if an exchange offer is made concurrently with the purchase of the goods
Please be aware that the GST invoice must include the user's GSTIN and the name of the business entity that the user has specified. Users should make sure the information they enter is accurate.
Any request for a correction to the GST Invoice will not be entertained by Techjockey.com or the Seller. Techjockey.com and the Seller are not responsible for any failure on the part of the user, including issues related to information the user has provided.
Please be aware that Techjockey.com is not in any way responsible for the GST Invoice or any associated input tax credit. Please choose the address that is listed as the registered place of business according to the GST authority's data in order to efficiently claim an input tax credit. Please be aware that the provisions of the GST Act and rules must be followed in order to claim an input tax credit.
The delivery and billing addresses must match; additionally, the GST authority will not grant input tax credits if the delivery address and GSTIN on the GST invoice are from different states. Please be aware that if the wrong GST details are given when placing an order, the order will be automatically canceled.
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CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enterprise using Voice Call, Email, SMS, Social Media, Chat or Bot. The system generates an automated ticket number which is provided to the customer for future reference to the status of the registered issue.
Various user levels can be created with independent logins for different users with different roles. The administrator can define
Analytics and Reporting
Integration with Multiple Channels
Manage all support-related communications from multiple channels on a single platform. Handle support request from Voice Call,
Ticket / Issue Tracking
Social Media Integration
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