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Dialer360 is a call center management software that provides agents with outbound, inbound and blended call center solutions. The software comes equipped with a predictive dialer that includes voice and SMS broadcasting, CRM, VOIP (Voice Over Internet Protocol) and internet chat. Moreover, the auto... Read more

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Dialer360 Software Pricing, Features & Reviews

What is Dialer360?

Dialer360 is a call center management software that provides agents with outbound, inbound and blended call center solutions. The software comes equipped with a predictive dialer that includes voice and SMS broadcasting, CRM, VOIP (Voice Over Internet Protocol) and internet chat. Moreover, the auto dialer software comes with thousands of pre-recorded voices helping call center agents perform their duties in an efficient manner.

The admin and agent web pages of the call center management software are available in multiple languages such as Greek, Spanish, English, Italian, German, French and more. Further, by using Dialer360, users get access to features like custom web pages, dropped calls to voicemails, queues, and extensions per campaign.

What type of chat options are offered by Dialer360?

Dialer360 comes with two types of chat features:

  1. Internal Chat - The software facilitates internal chat between agents and managers allowing them to communicate with each other easily. Managers can assign tasks or give feedback to individual agents without leaving their seats and agents too can communicate with each other efficiently.
  2. Internet Chat - Agents can offer solutions to the problems faced by individual customers using their own internet chat screens.

Pricing of Dialer360

The pricing of Dialer360 can be customized as per the users requirement. You can send in a callback request. Our executives will get back to you in real-time.

The Compatible Platforms for Dialer 360

Dialer 360 is compatible with Windows and MacOS devices. It also has a mobile app of its own compatible with Android and iOS platforms.

Benefits of Dialer360

  1. Custom Web Page - With Dialer360, agents can open a custom web page from live calls based on the data of individual customers. They can also check the list of individual users, groups, campaigns and lists easily.
  2. Start Campaigns with IVR - Managers and admins can start an auto-dial campaign using the IVR feature offered by the software and use it for transferring calls to individual agents when a live caller finally answers the call.
  3. Control over recording - End users has the authority to start and stop call recordings of agents as and when required.
  4. Control over dialling - With Dialer360, agents get to dial numbers of individual customers either manually or automatically for connecting with customers.
  5. Customizable call information - Agents can make alterations to the data of individual callers as per their requirements in the custom datasheet.
  6. Timezone restrictions - Admins can customize time zone-related restrictions and schedule calling times for different countries in different time zones without any complication.

Dialer360 Pricing & Plans

Dialer360 price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Dialer360 Features

Web Screen

Agents can make calls to their business customers in a proper sequence using web based screen offered by the software.  

Script display

With Dialer360, agents get access to scripted content that is displayed on the screen helping them read details of the customers

Auto-dial campaign

Admins can set up campaigns for agents through predictive dialer for automatically dialing numbers on behalf of agents and

Multiple Campaigns

The predictive dialer within the software helps agents monitor each campaign with several dialers. They can also manage multiple

Broadcast with Pre-Recorded Messages

With Dialer360, agents can broadcast pre-recorded messages to a large number of audiences in real-time.  

Easy to Transfer calls

Admins can transfer live calls to different agents or to other departments within the same call center in a hassle-free manner.


When the inbound call center misses any calls from customers, they can send voicemails to the drop caller or add them to the

Local caller ID

The predictive dialer of the software does display local caller ID to its customers for both outbound and inbound calls.

ACD Queues

The software automatically predicts the load of calls on an individual agent and distributes them to other agents who are free or

Inbound and Outbound Calls

Dialer360 makes sure that all the agents receive all types of calls irrespective of the fact whether they are outbound or

AMD Calls

The predictive dialer differentiates automatically between live calls and machine answered calls so that calls get connected to

3rd Party Conferencing

Agents or executives can connect with third parties before going for a live call. Third parties can be added too once the call

Real Time Reports & Statistics

Dialer360 connects agents to only live calls in order to enhance their real-time work performance, and offers detailed reports of

DNC Activation

With Dialer360, executives can activate DNC number lists and use them for specific campaigns as per their requirement.

Agent Restriction

Admins can restrict permission levels for specific features and campaigns for each individual agent based on their designation.

Dialer360 Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English

Dialer360 Reviews and Ratings

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Dialer360 FAQ

A. Yes, as a manager you can enter into a live conversation with your agent and their customers for quality assurance.
A. Yes, as a manager you have full control over the calling queues within your call center. Thus changing or managing any selected queue as per your choice is hassle free.
A. Yes, you can request an online demo of Dialer360. In-house product experts of TechJockey will get back to you as per your mentioned time schedule.
A. Yes, as an agent you can view the real-time status of other agents from your individual system using the agent status bar offered by Dialer360.
A. Yes, Dialer 360 does have a mobile app compatible with Android and iOS devices.

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