About Ellucian CRM

Your institution’s success depends on lifelong relationships with key groups. Establish and cultivate them with this robust set of constituent relationship management solutions built specifically for the higher education industry.

Ellucian CRM Specification


  • Web


Operating system

  • W


Hardware Configuration :


Software Configuration :


Ellucian CRM is best suitable for

Size :








Organization type :


Mid Market






Industries :

  • All Industries

About Ellucian

The company provides technology solutions and services that remove barriers, helping higher education institutions achieve student success. It’s been the company's total focus for more than 40 years. Company's passion speaks for itself: today ellucian serve 2,500 institutions and 18 million students in 50 countries around the globe. The Ellucian values reflect the best of who company are today and what we hope to be in the future.
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Features of Ellucian CRM

A personalized web presence
Tailors the way you connect with prospective students and presents a consistent public face. Build relationships with targeted content. Provide prospects with the information and tools they need to enroll. Deliver easy-to-use admissions forms and intuitive methods for updating contact information. Make it easy for prospects to submit inquiries and applications, register for events, update key information, and submit supplemental items using admissions software purpose-built for higher education.
Configurable online applications
Power the enrollment process with application processing tools. Create an application that meets the unique needs of your institution. Show applicants where they are in the application process for up to three applications. Streamline the process of requesting and submitting recommendations.
Prospect and funnel management tools
Help you deliver the right messages to the right students. Support the entire admission process with robust workflows and recruitment tools built on best practices in higher education. Balance the need to collaborate and the need to secure data with configurable security roles that support managing access down to the field level. Share integrated student data across the team and assign tasks across your institution. Support multiple admission operations with one, comprehensive solution.
Design, create, and test email marketing campaigns. Maximize student recruitment efforts using automated outreach communications every step of the way. Track marketing email open rates and responses directly from Ellucian CRM Recruit. Increase marketing email deliverability with integrated whitelisting capabilities. Maintain a clean database with postal address verification and automated duplicate audits.
Provide a holistic view of the students, their risk levels, and the intervention strategies and related activities that have been employed to impact those risk levels. Collaborate across departments to create successful strategies. Reduce time spent searching for information from multiple sources. Get up-to-date information when you need it.
Use pre-configured alerts and scores to begin affecting change immediately. Configure alerts and scores for different populations and refine over time. Set up both manual and automated alerts to identify at-risk students. Factor student characteristics and behavior over time into course and success scores to accurately identify risk.
Automate management of large-scale intervention strategies. Assign tasks across functions and establish consistent practices for collaboration in order to minimize time spent reinventing strategies or tracking communications. Take advantage of best practices by using pre-configured approaches to common risk scenarios. Match students with the student success resources, programs, and advising available to assist them at the appropriate time.
Develop success indicators most relevant to students at your institution. Evaluate intervention strategies and fine tune over time to increase effectiveness. Measure success by cohort, course, degree/program, or other tailored views. Meet reporting obligations with greater ease and accuracy.
Show fundraising metrics, division progress, and results of multi-year capital campaigns to help staff manage and improve fundraising efforts. Provide quick access to the specific information each user needs with role-based dashboards. Configure the user interface to each users’ specific needs. Help staff see exactly who has given and who hasn’t with a unified view of interactions.
Give you insight into the pipeline and proposals that can be reported against multiple dimensions. Track your development officers’ progress toward fundraising goals. Analyze prospect pool ratings and see history to establish target pools. Evaluate staff engagement progress toward contact and visit goals with contact and aging charts and reports. Identify where additional effort is needed by seeing which opportunities are stalled in the pipeline. Leverage data from the full constituent lifecycle through integration with Ellucian CRM Recruit and Ellucian CRM Advise.
Features help you research and qualify prospects so you use your resources wisely. Gain insight with prospect qualification, segmentation, and participation analytics. Profile first-time donors and alumni to increase number of new donors. Guide prospecting with donor demographics analytics. Request research and track its progress and content.

Ellucian CRM plans and pricing


Ellucian CRM


  • Lead Management
  • Sales Tracker
  • Document Management
  • Task Management
  • Analytics & Reporting

Ellucian CRM Demo Video

Ellucian CRM

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Ellucian CRM Reviews and Ratings

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could not ask for better help


25th September, 2017

Ease of Feature

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Customer Service

  • Pros -
  • these folks are great - they deliver what they promise. kudos and keep the streak of excellence going for all times! cheers
  • Cons -
  • No Cons

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