LogMeIn Rescue (GoTo)

Name: LogMeIn Rescue (GoTo)
Brand: GoTo
Price: 108 USD
Availability: InStock
Rating: 5.00 (3 reviews)

Brand : GoTo

5
4 Ratings & 3 Reviews
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Starting at

$ 108

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Empowers IT teams to provide remote support to end users, in any location, on any device. ...Read more

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LogMeIn Rescue (GoTo) Software Pricing, Features & Reviews

What is Rescue?

LogMeIn Rescue (formerly GoTo) is a remote support solution that IT teams can use to troubleshoot end user issues on their devices.

Rescue allows the IT technician to view, control and run diagnostics on a remote device without bothering the user. Here, technicians can transfer files, configure settings, troubleshoot issues, and resolve problems on the remote connection. Some of the advanced features offered by this software includes high-end security, easy integration, seamless resolution, live reporting, enterprise-grade remote IT support, and much more.

Apart from that, the software also helps in syncing active directories to avoid any duplication of tasks. Moreover, it allows you to record compliance and audit sessions.

Why choose Rescue?

Speed: Connect to any device in 20 seconds or less. Solve problems faster by using tools to quickly find and resolve the problem.
Intelligence: See what’s happening in real time and use this information to manage your support teams more effectively.
Simplicity: We are easy to work with, flexing to meet your unique requirements and pairing with the tools you already rely on.

Benefits of Rescue

Multiple Platform Support: Provide instant support to any mobile device or computer (PC, Mac, iOS, and Android).
Multi-Session Handling: Handle multiple sessions simultaneously by switching between 10 sessions.
Technician Collaboration: Invite additional internal or external technicians to collaborate on the same session.
Instant Chat: Communicate with the end users through chat to understand their device-related issues and resolve them quickly.
Reboot and Reconnect: Allows IT professionals to reboot and reconnect the system immediately to troubleshoot the issue, even when remote devices are in unattended or safe mode.
Active Directory Sync: To avoid duplication of tasks and efficiently manage users across different platforms, Rescue automatically syncs the ‘Active Directory’ users.
Recording & Session History: This enables you to automatically record all sessions and make important notes for the same to refer it in the future.
Centralized Administration: Centrally manage tasks like creating permissions, and assigning them to other technicians, administrators, etc.
Integrations & APIs: Create a seamless workflow by leveraging pre-built, zero-cost integrations with leading ticketing and CRM providers like ServiceNow and Salesforce and plug Rescue into any existing system or process with open APIs.
Mobile Support: Technicians can quickly pull system information, remotely control Android devices, and push device configurations when supporting users on mobile. Rescue can also integrate into your iOS or Android apps, making it faster and easier for customers to get access to support.
Reporting: Record every session for auditing and compliance, export all session data to any URL, and run the reports you need for full visibility.
Interactive Video Support: Helps remove the verbal barrier
Customization and Branding: allows you to make the tool your own
Administration and Reporting: Enables managers to make smarter decisions

Pricing of Rescue

LogMeIn Rescue (GoTo) pricing starts from $ 108 at techjockey.com. It comes with multiple pricing plans and caters to a diverse customer base. For subscription-related details and offers on premium packages, please request a call back from our product experts.

LogMeIn Rescue (GoTo) Pricing & Plans

Rescue Remote Support

Real-time monitoring & reporting
Screen sharing
Remote control
Diagnostics
Unattended machine access
Customization & branding
Integrations, APIs & mobile SDK

- Monthly

Starting at $ 108

multi session handling

Optimize your resources, remotely support more users simultaneously by toggling between up to 10 sessions at once, and save time while multiple support processes run

Technician Collaboration

Bring in expert technicians from your team to help with an issue anytime. Need external expertise? Bring in a contractor without adding more licenses to your account

Customizable Chat Support

Communicate with end users in a seamlessly branded experience right from your website – no app download required. Live translation services let agents provide multi-lingual support in remote sessions, regardless of what language they speak.

Provide interruption-free support

Reboots are almost always necessary while troubleshooting. During a Rescue remote support session, you can reboot instantly and reconnect immediately, even if devices are unattended or in safe mode.

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LogMeIn Rescue (GoTo) Gallery

LogMeIn Rescue (GoTo) Features

Anywhere, Anytime Access Technicians can access and work on any remote device.
Reduced Downtime Technicians at the help desk can detect and fix issues even on inactive systems without bothering employees.
Enterprise Grade Security Offers SSO, permission-based security, IP-login restrictions, multi-factor authentication, etc. to keep your business secure.
Brand Customization Personalize your customer support by customizing chat tools, calling cards, SDK, etc.
Mobile App Technicians can download the app on iOS or Android mobile devices to offer technical support to end users remotely.
Seamless Resolutions Assists in instant troubleshooting and issue resolving using the remote connection.
Robust reporting capabilities Generates system diagnostic reports on a regular basis to offer key insights to the technicians regarding the system.
Real Time Monitoring Grant permissions/authority to administrators and technicians at a granular level to monitor their activity in real time.
Customizable Workflows Ensure end users consent to each Rescue function for extra peace of mind. You can also add custom terms and conditions for end
Integration With integration partners and open APIs, integration with support & customer engagement systems has gotten simpler.

LogMeIn Rescue (GoTo) Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:

Windows iOS Android MacOS
DesktopMobileTabletiPad
Web-Based
All Industries
All Businesses
Small Business, Startups, Medium Business, Enterprises
Phone, Email, Live Chat, Communities, Forums
In Person, Live Online
English

LogMeIn Rescue (GoTo) Reviews

Have recommended this product

Overall Score

5/5

Based on 3 Reviews

Features 5/5

Value for Money 5/5

Ease of Use 5/5

Customer Support 5/5

Review this product

Your valuable feedback helps others like you make a better decision.

Shalini

Verified reviewer:

User, IT

Individual

Software user since: 6-12 months

Reviewed on: Jun 12, 2023

5/5

“Rescue By GoTo”

Pros : Amazing Product. The user interface is so easy and user friendly. Good sessions conducted.Highly recommended!

Cons : NO CONS

Switched from : TeamViewer

Reason to switch : Not secure

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Arpit Gupta

Verified reviewer:

Digital Marketer, Marketing and Advertising

501-1000 Employees

Software user since: < 6 months

Reviewed on: Mar 24, 2023

5/5

“Great Collbaoration Tool!”

Pros : GoTo Rescue is a must have tool for companies that depend on remote support. It is a very easy to use and robust remote support solution for all businesses. This software is a must have for any business that manages remote technical support from their own teams.

Cons : No Cons

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Yogita Samial

Verified reviewer:

Manager, Telecommunication

501-1000 Employees

Software user since: 6-12 months

Reviewed on: Mar 24, 2023

5/5

“Best Remote Support Software”

Pros : GoTo Rescue is the ultimate way to provide live technical support to your customers through an easy-to-use and reliable platform. You can monitor and control sessions and see in real-time the screen of the customer you are remotely assisting. The support rep can take control of the customer's computer, in a secure environment, and solve the customer's problem, without the need for the support rep to be physically present with the customer.

Cons : Nothing to dislike about the product. It's working great so far.

Reason to switch : GoTo Rescue is an enterprise-grade remote support tool built for teams of all sizes. It's easy to set up and support customers from anywhere. It's real-time, so you can solve problems faster and to the point. There's no more on-site support!

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

GoTo Company Details

Brand Name	GoTo
Information	At GoTo, we're making IT easy, anywhere, with remote management and support, and business communication software, unified with one admin solution. We help you get things done simply and securely, so work time can be well-spent and free time can be better spent.
Founded Year	2003
Director/Founders	Mr. Veldran
Company Size	1000+ Employees
Other Products	GoToWebinar, GoToMeeting, GoToMyPC, GoTo Resolve, LogMeIn Pro