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GreenTick

Brand : Greentick AI

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GreenTick Pricing & Plans

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GreenTick Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Broadcasts personalized messages to thousands of users simultaneously via official WhatsApp API.
  • icon_check Customizable Templates Manage Meta-approved WhatsApp templates directly within the app without visiting the Meta portal.
  • icon_check Auto Replies Trigger-based responses that provide instant answers to keywords or common customer inquiries.
  • icon_check Rich Media Support Sends and receives PDFs (Invoices), Images, Videos, and Interactive Buttons for higher engagement.
  • icon_check Scheduled Messaging Plan messages or campaigns to be sent at specific future dates and times.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Preview Mode View exactly how your WhatsApp template or bot flow will look to the end user before going live.
  • icon_check Broadcast Lists Organizes contacts into segments for targeted messaging without the risk of spam banning.

Contact Management & Segmentation

  • icon_check Sync Contacts Imports and synchronizes contact lists from Excel, CSV, or external databases automatically.
  • icon_check Contact Tagging & Segmentation Automatically tags users based on their behavior (e.g., 'Paid,' 'Interested,' 'High Value').
  • icon_check Deduplication Identifies and merges duplicate contact records to ensure clean data and prevent double-messaging.
  • icon_check Blacklist/Unsubscribe Native Opt-Out management to stay compliant with WhatsApp policies and user privacy.
  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.

Chatbot & Automation

  • icon_check Drip Campaigns Sequence-based automation that sends a series of WhatsApp messages based on user time or actions.
  • icon_check Workflow Automation No-code builder to automate tasks like 'Expense Reporting,' 'Order Tracking,' and 'Lead Routing.'
  • icon_check Canned Responses Pre-defined message snippets for agents to quickly answer frequently asked questions.
  • icon_check Auto Replies Trigger-based responses that provide instant answers to keywords or common customer inquiries.
  • icon_check Automated Follow-Ups Smart-Reminders' for abandoned carts, pending invoices, or unanswered lead inquiries.
  • icon_check Automatic Retry Automatically attempts to resend messages if delivery fails due to temporary network issues.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Hybrid Mode Seamless transition where an AI bot handles FAQs and a human takes over for complex queries.
  • icon_check Recurring Messaging Automates weekly or monthly reminders for subscriptions, balance statements, or reports.

AI Features

  • icon_check Predictive Analytics Analyzes engagement patterns to predict optimal broadcast times and identify churn risks.
  • icon_check Lead Qualification AI bots ask preliminary questions to score and tag leads before they reach a human agent.
  • icon_check AI Chatbots No-code bot builder to design intelligent, multi-turn conversations without manual coding.
  • icon_check AI Sentiment Analysis Detects the mood of the customer (Positive, Neutral, Negative) to prioritize urgent support needs.
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Instant alerts for incoming messages, failed payments, or high-priority lead activity.
  • icon_check Internal Notes Allows agents to leave private context on customer profiles that isn't visible to the user.
  • icon_check Shared Inbox Unified team inbox where multiple agents can manage conversations from a single WhatsApp number.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check Payment Gateway Integration Integrates with Stripe and other gateways to facilitate in-chat payments and subscription management.
  • icon_check CRM Integration Natively acts as a CRM or syncs with external platforms to maintain a single source of truth for leads.
  • icon_check API Integration Offers developer APIs and Webhooks to connect conversational data with your internal tech stack.
  • icon_check E-Signatures Facilitates digital document signing directly within the chat flow for agreements and forms.
  • icon_check ERP Integration Core Strength: Direct integration with TallyPrime to auto-send invoices, ledgers, and receipts.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check OpenAI Integration Connects with GPT models to generate human-like, contextually aware responses for bots.
  • icon_check WhatsApp Business API Built on the official Meta API, ensuring account safety and high-volume messaging limits.
  • icon_check E-Commerce Platforms Natively syncs with Shopify and WooCommerce to automate order and shipping updates.
  • icon_check TallyPrime Integration Standout Feature: Auto-shares Tally vouchers, ledgers, and outstandings instantly on WhatsApp.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.

Analytics & Reporting

  • icon_check Conversion Tracking Monitors 'Click-to-WhatsApp' ad performance and tracks revenue generated from chat funnels.
  • icon_check Campaign Performance Real-time analytics on delivery, read, and reply rates for every marketing broadcast.
  • icon_check Real Time Dashboards Live visual data on team productivity, campaign ROI, and customer engagement metrics.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.

Security & Compliance

  • icon_check Audit Trail Maintains a full history of agent actions, system triggers, and message delivery statuses for accountability.
  • icon_check Audit Logs Detailed logs of all API calls, webhook triggers, and administrative changes within the platform.
  • icon_check Data Encryption Uses enterprise-grade SSL and data-at-rest encryption to protect sensitive customer info.
  • icon_check IP Whitelisting Restricts dashboard access to specific company networks for enhanced security.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance Adheres to global data privacy standards, ensuring user data is handled securely.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Data Retention Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.

GreenTick Specifications

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  • Small Business, Medium Business, SMBs
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