KOOKOO CloudAgent Software Pricing, Features & Reviews
What is KOOKOO CloudAgent?
KOOKOO CloudAgent call center software helps service agents to deliver the highest quality of customer experience. The software works with both inbound and outbound call centers, in addition to that the software provides robust features to manage the telephonic activities on a regular basis. Here are some important tasks that this call center software helps organizations with:
- Supports multiple channels
- Optimization of workforce boosted by 40%
- Reduction of total ownership costs by 50%
- Dashboards with powerful analytics and live monitoring for
- Effortless integration with notable ticketing and CRM solutions in the industry
KOOKOO CloudAgent is used across over 150 countries with a digital infrastructure that handles over 50 million users on regular basis. The key benefit of using this call center solution is that it includes zero installation and upfront costs.
What are the different types of setup offered by KOOKOO Cloud Contact Center solution?
KOOKOO CloudAgent call centre software or outbound is available in two different formats:
- Inbound call centre software: KOOKOO CloudAgent offers a pre-built setup for inbound call center setup for the organizations. It offers the much-needed gully featured IVR flexibility which helps in building an IVR response and fulfilling the customer needs. Plus, the software offers an automated call distribution system that allows managers to disburse emails, text messages, calls, etc. based on customer queries.
- Outbound call centre software: The pre-built outbound setup of KOOKOO CloudAgent offers automated dialer of different kinds such as preview dialer, progressive dialer, and predictive dialer. These features help in speeding up the call management process. Along with this, organizations can enjoy functions, such as DND Filtering, Pacing ratio setup, etc.
How does KOOKOO Dialer outbound call centre software help boost customer base?
KOOKOO CloudAgent integrates with CRM solutions along with the dialer APIs to enhance their customer outreach system. It enables the agents to initiate smart conversations based on customer details and their query history. The call center software takes care of it all without any extra capital investment.
What is the price of KOOKOO CloudAgent?
The price of KOOKOO CloudAgent depends on numerous factors such as the type of setup, integrations, etc. To get a price quotation for your operational needs, please request a call back from product experts