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Remote Support for the Work-from-Anywhere Era
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LogMeIn Rescue

by : LogMeIn

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LogMeIn Rescue Software Overview

What is LogMeIn Rescue? 

LogMeIn Rescue is a remote support software that allows users to connect to any device PC, mac, or mobile securely on any network at any time. The remote access software is specifically built for large-scale enterprises to provide remote technical support. It provides connectivity with any remote device within 20 seconds or less. This remote access software allows admins to have complete control over the target device and provide the required technical support. 
LogMeIn Rescue assists the users by generating instant summaries of different workflow aspects such as services, processes, and applications and enlists the issues they face. The software also allows admins to handle multiple sessions at the same time to save time and run multiple support processes simultaneously. 

What is LogMeIn Rescue Technician Console? 

LogMeIn Rescue Technician console allows technicians to provide remote support with advanced features. Such as, they can choose whether to operate the software through a supported browser or as a desktop application. Here are some of the key functions of Technician console: 

  1. Provisions of direct connection to the customers through PIN code or email. 
  2. Whiteboard included with remote control and desktop view 
  3. Detailed notes and session history information 
  4. Chatbot with automated replies, URL links, and file transfer
  5. Comprehensive system diagnostics along with reconnect and reboot 
  6. Rescue lens 

What are the features offered by LogMeIn Rescue? 

Here is a quick rundown of the major features offered by LogMeIn Rescue: 

  1. Remote control 
  2. Remote diagnostics 
  3. Unattended access 
  4. Technician console 
  5. Multiple session handling 
  6. Technician collaboration
  7. Rebooting and reconnect 
  8. In-built chatbot 

What is the price of LogMeIn Rescue?

LogMeIn Rescue pricing depends upon your remote access needs. Please request a call back for more details.

LogMeIn Rescue Plans & Pricing

LogMeIn Rescue price is available on request

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LogMeIn Rescue Features

File Transfer

Diagnostics

Screen Sharing

Real Time Monitoring

Agent collaboration

Remote Control

This software is designed for remote controlled access to monitor all the devices connected to a network, be it PC, Mac, iOS,

Secure Unattended Access

The unattended access feature allows admins to stay connected to the device even after rebooting.

Live Chat

LogMeIn Rescue offers an in-built chatbot which allows admins and hosts to communicate with each other during the live remote

Technician Collaboration

Admins can enable collaboration with third-party technicians for external expertise through the software.

Multi-Session Handling

This remote access software is capable of holding multiple screen sharing sessions at any given time.

LogMeIn Rescue Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • English
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LogMeIn Rescue FAQ

A. LogMeIn Rescue is capable of handling 10 remote access sessions at one time.
A. Yes, LogMeIn Rescue demo is available at Techjockey. Please request a call to get online demo at your preferred time.
A. Here are the system requirements for LogMeIn Rescue: 1. Operating System: Windows Vista and above, Apple Macintosh 10.7 and above 2. RAM: 100 MB and 20 MB for a single remote-control session 3. Had Disk Memory: 30 MB plus 20 MB for every smartphone simulation.
A. No, LogMeIn Rescue does not require installation. You simply need to click the file twice to open the software.
A. LogMeIn Rescue uses AES 256-bit encryption to prevent data theft and leakage.

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