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SeQure Employee Helpdesk logo SeQure dashboard SeQure features SeQure More features
SeQure dashboard
SeQure features
SeQure More features

SeQure Employee Helpdesk

Brand : Heptagon Technologies

Starting Price:

₹ 1,799 excl. GST

₹ 2,123 incl. GST

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SeQure Employee Helpdesk Software Pricing, Features & Reviews

Internal help desk software to manage your internal issues such as IT issues,HR, admin related cases and all other employee queries from one common intuitive help desk ticketing system

SeQure Employee Helpdesk Pricing & Plans

Standard
  • Kanban view
  • Intelligent Ticket Assignment
  • Service verticals and Sub-categories 2
  • Multiple user Assigning
  • Automated workflows with SLA
  • Reopen a ticket
  • Ticket Priorities
  • Restrict user access based on roles
  • Scenario Automation/Team colloboration
  • Team /User Management
  • Response and Resolution time
  • 256-bit SSL secure connection
  • Email support
  • Option(s)
    • Quantity
    • Monthly (/location)

Calculated Price (Exclusive of all taxes)

1799
Professional
  • Kanban view
  • Intelligent Ticket Assignment
  • Service verticals and Sub-categories 5
  • Multiple user Assigning
  • Automated workflows with SLA
  • Vendor Tagging
  • Reopen a ticket
  • Ticket Priorities
  • Restrict user access based on roles
  • Scenario Automation/Team colloboration
  • Time Tracking/Feedback Mechanism
  • Team /User Management
  • Response and Resolution time
  • 256-bit SSL secure connection
  • Builtin vendor management
  • Option(s)
    • Quantity
    • Monthly (/location)

Calculated Price (Exclusive of all taxes)

3599

SeQure Employee Helpdesk Features

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Open Tickets With QR Code

Easily raise support tickets by scanning a QR code, enabling instant reporting from any device or location.

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Track Communications

Monitor all communication on tickets in one place, ensuring clear visibility into every employee interaction.

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Automate Ticket Management

Use smart workflows to auto-assign, prioritize, and escalate tickets for faster resolution and lower manual effort.

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Insights and Reports

Access real-time reports and analytics to evaluate performance, spot trends, and improve helpdesk efficiency.

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Private Chats

Enable confidential communication between team members within tickets to resolve issues discreetly.

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Custom Ticket Views

Create tailored views to sort, filter, and track tickets by category, status, or priority for better organization.

SeQure Employee Helpdesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business
  • Phone, Email, Forums
  • Videos
  • English

SeQure Employee Helpdesk Reviews and Ratings

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Heptagon Technologies Company Details

Brand Name Heptagon Technologies
Information We help your business succeed by building future-ready solutions, with you and with passion.
Founded Year 2016
Director/Founders Rajesh Sankarappan, Vignesh Rengasamy, Vijayramkumar Veeraraghavan
Company Size 1-100 Employees
Other Products Digidesk, SeQure Visitor Management Software, Sequre Seat Booking Software

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