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Sinch

Brand: Sinch

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Sinch Software Overview

Sinch Company Details

Founded Year:  2018

Titan is a provider of professional email services.

Director/Founders Bhavin Turakhia
Company Size 1-100 Employees

Sinch Pricing & Plans

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Sinch Features

  • icon_check Chat & SMS Messaging
    Send and receive SMS messages globally through scalable APIs for customer notifications, alerts, and engagement.
  • icon_check Voice Call
    Add inbound and outbound voice calling to applications using programmable voice APIs and cloud communication infrastructure.
  • icon_check MMS Messaging
    Send rich multimedia messages with images, files, and other content to engage customers through mobile channels.
  • icon_check Omnichannel
    Manage customer conversations across SMS, RCS, WhatsApp, email, voice, and other channels from one platform.
  • icon_check WhatsApp Messaging
    Communicate with customers through WhatsApp using business messaging capabilities for notifications and customer engagement.
  • icon_check Email Marketing
    Design, send, automate, and measure email campaigns, newsletters, and transactional communications at scale.
  • icon_check Two-Way Messaging
    Enable customers and businesses to exchange messages interactively across supported communication channels.
  • icon_check User Verification
    Verify user identities through multiple communication channels to support secure account authentication and access.
  • icon_check Number Lookup
    Retrieve real-time phone-number information to support identity verification, routing, and fraud-prevention processes.
  • icon_check IVR
    Create interactive voice response workflows that automatically guide callers and route them to appropriate destinations.
  • icon_check Contact Management
    Maintain customer and contact information while giving agents quick access to relevant conversation details.
  • icon_check Call Recording
    Record customer calls for quality assurance, training, compliance, analysis, and future reference when required.
  • icon_check Call Routing
    Route incoming conversations to suitable agents using queues, skills, customer data, and configurable routing rules.
  • icon_check Real-Time Analytics
    Monitor agent performance, queues, service levels, and communication activity through dashboards and real-time insights.
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Sinch Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMEs
Customer Support
Phone Email Live Chat
Language
English
Integration
API Integration
Training Resources
Live Online Webinars Documentation Videos
AI Features
AI Integrated
Technology
Next Generation

Sinch Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.