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Zoom Virtual Agent

Brand : Zoom Communications

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Zoom Virtual Agent Features

  • icon_check AI-Powered Chat & Voice Bot Delivers fast, intelligent support via chat and voice, reducing agent workload with 24/7 automation.
  • icon_check Low-Code AI Studio Build and manage bots easily using drag-and-drop tools without needing coding or technical expertise.
  • icon_check Omnichannel Deploy bots on web, mobile apps, WhatsApp, SMS, and phone channels from a single configuration.
  • icon_check Multilingual Capabilities Supports multiple languages across chat and voice with localized TTS and UI customization.
  • icon_check Customizable Workflows Design workflows tailored to your business use cases like returns, bookings, or account updates.
  • icon_check Real-Time Analytics View insights like containment rate, usage trends, resolution paths, and KB performance.
  • icon_check Role-Based Access Control (RBAC) Assign user roles and permissions to control who can build, edit, and publish agents.

Zoom Virtual Agent Specifications

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  • Windows MacOS
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  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

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Zoom Communications Company Details

Brand Name Zoom Communications
Information Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
Founded Year 2011
Director/Founders Eric Yuan
Company Size 1000+ Employees
Other Products Zoom Meetings, Zoom Rooms, Workvivo, Zoom Workplace, Zoom Phone

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