Let’s have a side-by-side comparison of Close CRM vs Pipedrive CRM vs Salesforce CRM to find out which one is better. This software comparison between Close CRM and Pipedrive CRM and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Close CRM or Pipedrive CRM or Salesforce CRM fits your business.
Comparison
Quick View
7 Ratings & 2 Reviews
5 Ratings & 5 Reviews
91 Ratings & 79 Reviews
Pricing
Price Plans
$ 25
Starter Suite-[Billed monthly or annually]$ 100
Pro Suite-[Billed annually]$ 165
Enterprise-[Billed annually]
Free Trial
Offers
Available offers & discounts
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
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Best deals by our expert on your business requirements
Ratings
Pros & Cons
Pros
User-friendly interface, straightforward functionality, excellent CRM for sales ...Read more - Reenu May 11, 2024
Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025
Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025
Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025
Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025
Cons
Nothing as such. - Reenu May 11, 2024
No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025
Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025
Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025
High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025
Reviews
Verified customer reviews
Product is very user friendly and straight fit. Great CRM for Sales and management.
Reenu May 11, 2024
Rating
Kamlesh Yadav Feb 22, 2024
Great Customization but Limited for Scaling Businesses
Palak Girdhar Feb 13, 2025
Perfect for Sales-Focused Teams Needing Pipeline Clarity
Nitin Motwani Feb 13, 2025
Reviews with Video
See all (1)
See all (1)
See all (3)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
SLA Violations
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Marketing Tools Integration
eCommerce Integrations
Workflow Trigger Alerts
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
GDPR & Data Privacy
Omnichannel Support & Engagement
Interactive Voice Response (IVR) Integration
Task / Activity Management
Contact Segmentation
Team Communication
Lead Scoring
Sales Forecasting
Predictive Analytics
Quote Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Real Time Analytics
Data Import/Export
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Contact Management
Customizable Pipeline Views
Deal Rotting
Lead Assignment
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Third Party Integrations
Audit Trails
Chatbots
Quote & Proposal Management
Document Sharing & File Storage
Forecasting & Trends
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Backup & Disaster Recovery
Email Marketing Tools
Call Tracking and Recording
Activity History
Customizable Workflows
Lead Qualification
Sales Forecasting
Predictive Analytics
Opportunity Management
Order Management
Account Management
Contact Management
Sales Reports
Goal Management
Online Lead Management
Audit Logs
Lead Generation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
Lead Tracking
Data Encryption
API Access
Task Management
Workflow Automation
Real Estate Lead Management
Audit Trail
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Team Communication
Campaign Performance
Omnichannel Support & Engagement
Backup & Disaster Recovery
GDPR & Data Privacy
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
Calendar Integration
Customer Journey Tracking
Sales Automation
Task / Activity Management
Data Import/Export
Predictive Analytics
Quote Management
Order Management
Campaign Management
Email Marketing
Permission Management
Case Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Workflow Automation and Management
Contact Management
Lead Management
Data Encryption
API Access
Deal Management
Lead Nurturing
Real Time Analytics
Social Media Integration
Lead Scoring
Sales Forecasting
Territory Management
Activity History
Contact Segmentation
Customer Profiles
Account Management
Budget Tracking
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English Nederlands English français Italiano Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Question and Answers
Product related question and answers
Close CRM has strong tools for showing reports and data. You can see important n... Read more
Yes, Close CRM is great for sales automation. It can automatically send emails, ... Read more
Close CRM is highly customizable. It offers features like custom fields, pipelin... Read more
Here’s how you can set up a workflow in Pipedrive: Access Workflow Autom... Read more
Steps to Create a Workflow in Pipedrive Go to the Automations Section – ... Read more
Yes, Pipedrive offers mobile applications for iOS and Android devices. These app... Read more
AI in CRM tools like Salesforce plays a vital role in enhancing customer engagem... Read more
Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more
CRM tools offer automation, data centralization, real-time updates, and analytic... Read more
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