Let’s have a side-by-side comparison of Exotel vs Knowlarity SuperReceptionist vs Smartflo - Cloud Telephony Solutions to find out which one is better. This software comparison between Exotel and Knowlarity SuperReceptionist and Smartflo - Cloud Telephony Solutions is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Knowlarity SuperReceptionist or Smartflo - Cloud Telephony Solutions fits your business.
Comparison
Quick View
6 Ratings & 6 Reviews
9 Ratings & 9 Reviews
9 Ratings & 4 Reviews
Pricing
Price Plans
Free Trial
Free Trial
Free Trial
Offers
Available offers & discounts
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
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Ratings
Pros & Cons
Pros
It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022
Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021
The custom API integration with the software is super easy. - PULKIT JAIN Sep 22, 2021
UI is most user friendly and the applets just works flawlessly - anuhya navyasri Sep 19, 2021
Not good - Rakesh Nov 14, 2023
Overall product is nice but security issues. - Nivedita Jaiswal Aug 17, 2023
Cons
Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021
It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021
Sometimes, Waiting for SMS approval was a pain. but know support team solve this...Read more - anuhya navyasri Sep 19, 2021
I hope they will fix the interconnectivity between the different service provid...Read more - Shantanu Singh Sep 15, 2021
They offered a lot of features and took Rs 89680 advance for implementation. Aft...Read more - Rakesh Nov 14, 2023
Any agent or supervisor with add/edit rights can create Admin role. which simply...Read more - Nivedita Jaiswal Aug 17, 2023
Reviews
Verified customer reviews
Most affordable and secure IVR solution for business
Nagaraj Jan 28, 2022
Their have an amazing customer service to help business needs
momin choudhary Dec 24, 2021
Ease to use
PULKIT JAIN Sep 22, 2021
Knowlarity Experience
anuhya navyasri Sep 19, 2021
Pathetic Services Poor flow
Rakesh Nov 14, 2023
Cloud Telephony Solutions
sridhar Aug 24, 2023
Reviews with Video
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
Education
Healthcare
Logistics
E-Commerce
All Industries
All Industries
Features
Product features
Voice & Data Integration
Real-Time Analytics
Automated Call Log
Multi-Level IVR
Daily Email Reports
Get Real-Time Notifications
Call & SMS Filtering
Reports & Analytics
Call Recording
Missed Call Services
Repeat calls missed
Customer Management
SMS Integration
Voicemail
CRM Integration
Blended Call Center
Customer Service Analytics
Engagement Tracking
IVR/Voice Recognition
Knowledge Base Management
Live Chat
Natural Language Processing
Natural Language Search
On-Demand Recording
Performance Metrics
Predictive Dialer
Queue Management
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Sentiment Analysis
Customer Experience Management
Chat / Messaging
Campaign Management
IVR Facility
Progressive Dialer
Outbound Calling
Toll Free Number
AI/Machine Learning
API
Auto Dialer
CRM
Call Center Management
Call Monitoring
Call Recording
Call Routing
Call Tagging
Call Tracking
Call Transfer
Caller ID
Speech Recognition
Customizable Dashboard
Call Flow Strategy for Agents
Call Routing
Privacy & Protection
CRM-Integrated
Contact Management
Client Management
Communication
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Alternatives
Top Alternative Products
EasyGoIVR
Agilis IVR
Kingasterisk Voice Broadcasting
Bonvoice IVR Software
EasyGoIVR
Kingasterisk Voice Broadcasting
Bonvoice IVR Software
Puportweb IVR Software
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