Let’s have a side-by-side comparison of Freshsales CRM vs Vtiger CRM vs Zoho CRM to find out which one is better. This software comparison between Freshsales CRM and Vtiger CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Vtiger CRM or Zoho CRM fits your business.
Comparison
Quick View
10 Ratings & 4 Reviews
13 Ratings & 13 Reviews
56 Ratings & 54 Reviews
Pricing
Price Plans
₹ 1050
ONE GROWTH (Standard)₹ 2940
ONE PROFESSIONAL (Standard)₹ 4060
ONE ENTERPRISE (Standard)
Offers
Available offers & discounts
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
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Ratings
Pros & Cons
Pros
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
Vtiger integrate well with other tools that my team uses such as Google Apps, Ma...Read more - vineet gupta Feb 24, 2025
The customer support is always helpful. When I need help, the support team is re...Read more - Vijay Narang Feb 22, 2025
Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025
With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023
Cons
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
It does have occasional sync issues. I noticed that sometimes data syncing betwe...Read more - vineet gupta Feb 24, 2025
The tutorials and documentation are not clear and I had to go through the intern...Read more - Vijay Narang Feb 22, 2025
Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025
It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023
Reviews
Verified customer reviews
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
Great Integrations but Sync Issues Can Be Frustrating
vineet gupta Feb 24, 2025
Helpful Support Team but Documentation Needs Improvement
Vijay Narang Feb 22, 2025
Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish
Basudeb Moulik May 03, 2025
One of the best CRM software I’ve ever used
Ekansh Patheja Oct 10, 2023
Reviews with Video
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customizable Pipeline Views
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Interactive Voice Response (IVR) Integration
Third Party Integrations
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Deal Rotting
Quote & Proposal Management
Document Sharing & File Storage
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Activity Logging
Customizable Workflows
Lead Qualification
Territory Management
Deal Management
Workflow Automation
Sales Forecasting
Opportunity Management
Account Management
Contact Management
Data Import/Export
Campaign Management
Customization Options
Geolocation
Predictive Analytics
Audit Logs
Lead Generation
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Task Management
Lead Nurturing
Offline Mode
Audit Trail
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Custom Dashboards
Sales Performance Reports
Opportunity & Pipeline Management
Task / Activity Management
Quote Management
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Sales Forecasting
Predictive Analytics
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Lead Scoring
Social Media Integration
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Real Time Analytics
Budget Tracking
Audit Trail
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Opportunity & Pipeline Management
Workflow Automation and Management
Task / Activity Management
Deal Management
Social Media Integration
Contract Management
Lead Management
Email Marketing
Contact Management
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
Email Marketing Tools Integration
Automated Campaigns
Lead Scoring
Sales Forecasting
Account Management
Territory Management
Campaign Management
Data Import/Export
Predictive Analytics
Quote Management
Order Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Real Time Analytics
Lead Nurturing
API Access
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
Budget Tracking
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English Nederlands English français Italiano Português Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Question and Answers
Product related question and answers
Freshsales CRM implements industry-standard data security measures to ensure tha... Read more
For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more
Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more
To uninstall a module in Vtiger, go to the Module Manager, find the module you w... Read more
To create an invoice in Vtiger CRM, go to the Invoices module, click on Add Invo... Read more
To create a new module in Vtiger CRM 7, you can use the Module Builder tool avai... Read more
Zoho CRM is a SaaS model service; it entirely depends on how long you want to us... Read more
Yes, business owners who wish to enter international markets can do so effortles... Read more
Click on the Module (Leads, Contacts, Accounts) tab through which you want to se... Read more
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