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Freshdesk VS Zendesk VS Zoho Desk

Let’s have a side-by-side comparison of Freshdesk vs Zendesk vs Zoho Desk to find out which one is better. This software comparison between Freshdesk and Zendesk and Zoho Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshdesk or Zendesk or Zoho Desk fits your business.

Comparison

Freshdesk

4.7

Get Free Demo

Zendesk

Zendesk

4.5

Get Free Demo

Zoho Desk

Zoho Desk

4.0

Get Free Demo

Freshdesk

4.7

Get Free Demo

Zendesk

4.5

Get Free Demo

Zoho Desk

4.0

Get Free Demo

Quick View

Rating & Review
Platforms
Recommended

3 Ratings & 3 Reviews
93%

3 Ratings & 3 Reviews
86%

3 Ratings & 0 Reviews
93%

Pricing

Price Plans

₹ 1199

Growth

₹ 4299

Pro

₹ 6899

Enterprise

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

₹ 540

Express

₹ 1300

Standard

₹ 2100

Professional

Techjockey Verified
Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

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Best deals by our expert on your business requirements

Ratings

Overall ratings

4.7

3 Ratings & 3 Reviews

Features 4.8

Value for Money 4.5

Ease of Use 4.6

Customer Support 5

Likelihood to Recommend

See all Freshdesk reviews

4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

4.0

3 Ratings & 0 Reviews

Features 4.1

Value for Money 4

Ease of Use 3.6

Customer Support 4.3

Likelihood to Recommend

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Not Available

Currently no pros are available. Please check back later

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Rating

Suraj King Kumar Jan 20, 2025

Rating

sweety getsiyal Jul 11, 2024

Reviews with Video

Freshdesk Review + Demo – Empower Your Support Team to Deliver Timely and Consistent Support

Freshdesk Review: Is It Good

Freshdesk Review 2023 | Best Customer Service Software

See all (3)

Zendesk Reviews: Zendesk Services, Zendesk Pricing, Zendesk Pros And Cons

See all (2)

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

All Industries

We provide the best software solution for your business needs

Features

Product features

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Ticket Management
Alerts & Notifications
CRM Integration
Mobility
Self-Service System
Layout Management
Time Tracking
Reports
Third Party Integration
Customization
Security
Manager Self Service
Agent Management
Social Network
Call Center Management
Knowledge Base

Gallery

All Videos & Images

See all (3)

See all (3)

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

English

Alternatives

Top Alternative Products

Support CRM

Support CRM

Spinso ServiceDesk

Spinso ServiceDesk

Vision Helpdesk

Vision Helpdesk

TxHelpDesk

TxHelpDesk

See all Freshdesk alternatives

Support CRM

Support CRM

Spinso ServiceDesk

Spinso ServiceDesk

Vision Helpdesk

Vision Helpdesk

TxHelpDesk

TxHelpDesk

See all Zendesk alternatives

Support CRM

Support CRM

Spinso ServiceDesk

Spinso ServiceDesk

Vision Helpdesk

Vision Helpdesk

TxHelpDesk

TxHelpDesk

See all Zoho Desk alternatives

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