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  3. Microsoft Dynamics Crm VS SugarCRM VS Zoho CRM

Microsoft Dynamics Crm VS SugarCRM VS Zoho CRM

Let’s have a side-by-side comparison of Microsoft Dynamics Crm vs SugarCRM vs Zoho CRM to find out which one is better. This software comparison between Microsoft Dynamics Crm and SugarCRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Dynamics Crm or SugarCRM or Zoho CRM fits your business.

Microsoft Dynamics Crm
Microsoft Dynamics Crm

4.0

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SugarCRM
SugarCRM

4.3

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Zoho CRM
Zoho CRM

4.4

Get Free Demo
Microsoft Dynamics Crm
Microsoft Dynamics Crm

4.0

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SugarCRM
SugarCRM

4.3

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Zoho CRM
Zoho CRM

4.4

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  • Pricing

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  • Reviews

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  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 16 Ratings & 12 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 56 Ratings & 54 Reviews
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Pricing

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Price Plans

$ 65

Dynamics 365 Sales Professional

$ 105

Dynamics 365 Sales Enterprise Edition

$ 150

Dynamics 365 Sales Premium

View Details img

$ 19

Essentials-(Billed Annually)

$ 59

Standard-(Billed Annually)

$ 85

Advanced-(Billed Annually)

+ 1 more plans img

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.0

5 Ratings & 1 Reviews

92% Likelihood to Recommend

See all Microsoft Dynamics Crm reviews

4.3

16 Ratings & 12 Reviews

85% Likelihood to Recommend

See all SugarCRM reviews

4.4

56 Ratings & 54 Reviews

90% Likelihood to Recommend

See all Zoho CRM reviews

Pros & Cons

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Pros

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AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

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I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025

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It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025

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Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025

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With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Cons

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Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

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They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025

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The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025

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Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025

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It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

Reviews

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Verified customer reviews

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

Rating

Himanshu Ji Jan 19, 2025

See all Microsoft Dynamics Crm reviews

Solid Support but Could Do with Some Cleanup

Kingsley Feb 19, 2025

Perfect for Integrations but Lacks Advanced Reporting

Rabin sarkar Feb 09, 2025

See all SugarCRM reviews

Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish

Basudeb Moulik May 03, 2025

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

See all Zoho CRM reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

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SugarCRM Honest Review Watch Before Using
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SugarCRM Review: Pros and Cons

See all (2)

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ZOHO CRM Review - CRM software review
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Zoho CRM Mobile App - Customer reviews
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What is Zoho CRM - Zoho CRM Review - Zoho CRM
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Zoho CRM Review for Small Business

See all (4)

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Customer Data Management (CDM)

  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History

Sales Management

  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation

Marketing Automation

  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration

Collaboration Tools

  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Audit Trail
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Audit Trail
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Audit Trail

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots

Reporting & Analytics

  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgItaliano
  • imgEspañol
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgPortuguês

Question and Answers

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Product related question and answers

How does MS Dynamics CRM enable personalized customer experiences through segmentation and targeting? img

MS Dynamics CRM enables personalized experiences by allowing detailed customer s... Read more

Does MS Dynamics CRM support integrations with other ERP and finance systems? img

Yes, MS Dynamics CRM integrates with ERP and finance systems, particularly those... Read more

How easy is it to migrate from another CRM to MS Dynamics CRM? img

MS Dynamics CRM provides tools and services for a smooth migration, including da... Read more

See all Microsoft Dynamics Crm Questions & Answers img
What kind of reporting and analytics does SugarCRM offer? img

SugarCRM offers detailed reporting and analytics tools, including customizable d... Read more

Does SugarCRM support multiple languages and currencies? img

Yes, SugarCRM supports multiple languages and currencies, making it suitable for... Read more

How customizable is SugarCRM? img

SugarCRM is highly customizable, with options for custom modules, workflows, rep... Read more

See all SugarCRM Questions & Answers img
How customizable is Zoho CRM for different industries? img

Zoho CRM can be easily changed to fit different types of businesses. It has read... Read more

How can Zoho CRM integrate with third-party marketing tools like Google Ads? img

Zoho CRM can integrate with Google Ads to track ad campaigns, capture leads, and... Read more

How can Zoho CRM automate lead nurturing sequences for sales teams? img

Zoho CRM helps you stay in touch with potential customers by automatically sendi... Read more

See all Zoho CRM Questions & Answers img

Alternatives

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