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Pipedrive CRM VS Salesforce CRM VS SugarCRM

Let’s have a side-by-side comparison of Pipedrive CRM vs Salesforce CRM vs SugarCRM to find out which one is better. This software comparison between Pipedrive CRM and Salesforce CRM and SugarCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Pipedrive CRM or Salesforce CRM or SugarCRM fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 5 Reviews
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  • img 41 Ratings & 29 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 16 Ratings & 12 Reviews
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Pricing

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Price Plans

$ 19

Essential

$ 34

Advanced

$ 64

Professional

+ 2 more plans img

$ 25

Starter Suite-[Billed monthly or annually]

$ 100

Pro Suite-[Billed annually]

$ 165

Enterprise-[Billed annually]

View Details img

$ 19

Essentials-(Billed Annually)

$ 59

Standard-(Billed Annually)

$ 85

Advanced-(Billed Annually)

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

3.8

5 Ratings & 5 Reviews

82% Likelihood to Recommend

4.6

41 Ratings & 29 Reviews

92% Likelihood to Recommend

4.3

16 Ratings & 12 Reviews

85% Likelihood to Recommend

Pros & Cons

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Pros

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Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025

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Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025

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Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025

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Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025

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I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025

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It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025

Cons

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No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025

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Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025

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Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025

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High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025

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They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025

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The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025

Reviews

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Verified customer reviews

Great Customization but Limited for Scaling Businesses

Palak Girdhar Feb 13, 2025

Perfect for Sales-Focused Teams Needing Pipeline Clarity

Nitin Motwani Feb 13, 2025

It

NISHANT PATEL May 15, 2025

CRM Software

Aimcashless May 06, 2025

Solid Support but Could Do with Some Cleanup

Kingsley Feb 19, 2025

Perfect for Integrations but Lacks Advanced Reporting

Rabin sarkar Feb 09, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customizable Pipeline Views
  • checked Deal Rotting
  • checked Lead Assignment
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Custom Dashboards
  • checked Third Party Integrations
  • checked Audit Trails
  • checked Chatbots
  • checked Quote & Proposal Management
  • checked Document Sharing & File Storage
  • checked Forecasting & Trends
  • checked Activity Overview Reports
  • checked Conversion Reports
  • checked Sales Funnel Analysis
  • checked Lead and Deal Scoring
  • checked GDPR and CCPA Compliance
  • checked Backup & Disaster Recovery
  • checked Email Marketing Tools
  • checked Call Tracking and Recording
  • checked Activity History
  • checked Customizable Workflows
  • checked Lead Qualification
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Opportunity Management
  • checked Order Management
  • checked Account Management
  • checked Contact Management
  • checked Sales Reports
  • checked Goal Management
  • checked Online Lead Management
  • checked Audit Logs
  • checked Lead Generation
  • checked Lead Capture Automation
  • checked Task Automation 
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Lead Tracking
  • checked Data Encryption
  • checked API Access
  • checked Task Management
  • checked Workflow Automation
  • checked Real Estate Lead Management
  • checked Audit Trail
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support & Engagement
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Forecasting & Trends
  • checked Performance Tracking
  • checked Event-Triggered Notifications
  • checked Permission Management
  • checked Case Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Activity History
  • checked Contact Segmentation
  • checked Customer Profiles
  • checked Account Management
  • checked Lead Management
  • checked Contact Management
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Data Import/Export
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Campaign Management
  • checked Territory Management
  • checked Sales Forecasting
  • checked Lead Scoring
  • checked Third Party Integrations
  • checked Role-Based Access Control (RBAC)
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Deal Management
  • checked Lead Nurturing
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Email Marketing
  • checked Audit Trail
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support & Engagement
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Sales Performance Reports
  • checked Customer Insights
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Performance Tracking
  • checked Forecasting & Trends
  • checked Opportunity & Pipeline Management
  • checked Third Party Integrations
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Lead Nurturing
  • checked Deal Management
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Contact Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgItaliano
  • imgEspañol

Question and Answers

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Product related question and answers

Does Pipedrive offer mobile access for sales teams on the go? img

Yes, Pipedrive offers mobile applications for iOS and Android devices. These app... Read more

Can Pipedrive integrate with my existing marketing tools like Mailchimp? img

Yes, Pipedrive works well with many marketing tools, like Mailchimp. This means ... Read more

Which is the best Sales CRM: Pipedrive or Salesmate? img

Pipedrive and Salesmate are both great tools for sales, but they serve different... Read more

What are the benefits of Salesforce's Sales cloud compared to other CRM solutions? img

Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more

What are some of the benefits of using a sales CRM like Salesforce or Pipedrive over managing your leads in Excel sheets? img

CRM tools offer automation, data centralization, real-time updates, and analytic... Read more

What is the pricing structure of Salesforce Sales Cloud for small businesses? img

The pricing of Salesforce Sales Cloud starts at $25 per user per month for small... Read more

What kind of reporting and analytics does SugarCRM offer? img

SugarCRM offers detailed reporting and analytics tools, including customizable d... Read more

Does SugarCRM support multiple languages and currencies? img

Yes, SugarCRM supports multiple languages and currencies, making it suitable for... Read more

How customizable is SugarCRM? img

SugarCRM is highly customizable, with options for custom modules, workflows, rep... Read more

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