Salesforce CRM VS Service CRM

Let’s have a side-by-side comparison of Salesforce CRM vs Service CRM to find out which one is better. This software comparison between Salesforce CRM and Service CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce CRM or Service CRM fits your business.

Price On Request

Starting from

Rs. 29500 /Quantity

View all plans
  • All industries
  • All industries
  • Accounts Management
  • Sales Management
  • Permission Management
  • Integration
  • Data Storage
  • Inventory Management
  • Import / Export Management
  • Email & SMS Integration
  • Analytics & Reporting
  • SMS integration & Notification
4.6(3)
4.6
3.9
4.3
3.6

Likelihood to Recommend

75%
4.6(4)
4.7
4.9
4.3
4.6

Likelihood to Recommend

100%

Pros

Posted - Jul 01, 2016

Cons

Posted - Jul 01, 2016

Pros

Posted - Aug 30, 2018

Cons

Posted - Aug 30, 2018

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Salesforce CRM and Service CRM

Let’s have a detailed comparison of Salesforce CRM vs Service CRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Salesforce CRM or Service CRM fits your business.

Comparison of Salesforce CRM vs Service CRM In terms of Features

Salesforce CRM includes features like Accounts Management, Sales Management, Permission Management and Integration. Service CRM is known for functionalities like Inventory Management, Import / Export Management, Email & SMS Integration and Analytics & Reporting. When you compare Salesforce CRM vs Service CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce CRM and Service CRM In terms of Deployment Type

While Salesforce CRM supports Web Based deployment; Service CRM is suitable for On Premises deployment. While selecting between Salesforce CRM and Service CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce CRM or Service CRM: Which Is Ideal for Your Industry

Salesforce CRM is ideal for industries like All Industries. For All Industries, Service CRM is a better choice. If you are confused between Salesforce CRM or Service CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce CRM or Service CRM

Salesforce CRM and Service CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce CRM and Service CRM during demo to decide which one is best for your business.

FAQs

While Salesforce CRM offers customized features, Service CRM has diverse modules. Select between Salesforce CRM or Service CRM as per your business needs.
Both these products offer similar features but with a different approach. While Salesforce CRM emphasizes on user experiences, Service CRM focuses on functionalities.
It all depends on the functionalities that you prefer. While Salesforce CRM offers add-ons along with essential features, Service CRM emphasizes on customization.
No, the difference between Salesforce CRM and Service CRM lies in terms of features and functionalities. While Salesforce CRM can be customized as per the user’s needs, Service CRM addresses the diverse audience.
It depends upon your business requirement. Both Salesforce CRM and Service CRM provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Salesforce CRM is customizable, Salesforce CRM offers comprehensive modules.

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