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Alterian

Brand: Alterian

  • 4.3

  • 3 Ratings

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Starting Price
$249

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Starting at $249

Alterian Software Overview

Alterian Company Details

Founded Year:  1997

Alterian partners with CX, marketing, and technology leaders worldwide to turn customer experience into a measurable business advantage.

Director/Founders David Eldridge, Mike Talbot, Tim McCarthy
Company Size 101-500 Employees

Alterian Pricing & Plans

Professional
Starting at $249
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • User Seats-1

  • Daily Usage Limits-Standard

  • Chat History

  • Data Range

  • Brand Search

  • Web Traffic

  • Market Categories

  • Loyalty & Crossover

Premium
Starting at $30000
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • User Seats-2

  • Daily Usage Limits-Extensive

  • Chat History

  • Data Range

  • Brand Search

  • Web Traffic

  • Market Categories

  • Loyalty & Crossover

Alterian Features

  • icon_check Journey Orchestration
    Orchestrate and deliver next-best actions across channels instantly to drive personalised customer experiences.
  • icon_check Journey Discovery
    Leverage AI to uncover hidden journeys across systems, stitching touchpoints to reveal actual customer paths.
  • icon_check Break Point Detection
    Identify and surface where customers drop-out or get stuck in a journey so you can fix friction zones.
  • icon_check Multi Channel Integration
    Seamlessly connect web, mobile, social, email and other channels to the platform for unified journey tracking.
  • icon_check Unified Touchpoint Visibility
    Provide a single view of all customer interactions and touchpoints so teams can see the full journey.
  • icon_check Designer Flow Editor
    Visually design, edit and manage journey flows using drag-and-drop logic and channel nodes.
  • icon_check Audience Segmentation
    Automatically segment customers using fast and historical data to build dynamically updating audiences.
  • icon_check Benchmarking
    Compare your customer journey performance and behaviour against competitors for strategic insight.
  • icon_check Behavioural Analysis
    Monitor live customer behaviour across channels and trigger actions based on in-moment changes.
  • icon_check Cost Optimisation
    Identify high-cost customer journeys and redirect or re-engineer them for lower cost and higher ROI.
  • icon_check RESTful APIs
    Provide secure programmatic access and pre-built APIs/SDKs to integrate the platform with existing systems and workflows.
  • icon_check Dashboard & Visualisation
    Interactive dashboards that allow marketers to visualise journeys, KPIs and friction without IT.
Alterian Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Alterian Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Training Resources
Videos
AI Features
AI Integrated

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Alterian Review

4.3

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.3
  • Ease of Use 4.5
  • Customer Support 4.5

90% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.